Customer Reviews for Quick Personal Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Quick Personal Service

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diego L. on

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Customer did not leave a comment.

Steven L. on

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David C. on

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The fuel policy was not explained to me and I put $10 into the tank and was dinged for not bringing it back with enough fuel. I’m not happy about being nickel and dimed with fees and BS charges.

Suzanne S. on

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The self check out was a pain as well as I had no idea that I needed to check it in online after dropping off truck and key in the box on Sunday. I received a surprise $20 charge. I will never use this system or this facility again. I have had much better luck at other locations!

Skyler H. on

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The customer service at this location was horrendous! Firstly, they didn’t give me an official contract so u-haul ended up calling me and having me fill out and take pictures over the phone. There was barely any gas at pickup and then when I went to return filled up more than I was given initially and they charged me a few service and multiple other fees! Not to mention the bumper was completely tore off and sitting inside the van and the sharp mangled metal of the van sliced my partners leg badly!! I would advise there be some quality control at the location we rented from as well as a severe overhaul on the U-Haul we rented so no one else is potentially seriously injured because of the untreated damage. Waiting from customer service to resolve current issues with charges and fees. Very disappointed and at this point after this experience would never want to rent from U-Haul again.

Eric J. on

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Jordan T. on

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Location was fine, but no blankets. Also, day before truck reservation was lost.

Bernard H. on

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The customer service representative was polite and very helpful.. I would recommend that location to all my friends and Family.

Mykhaylo P. on

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Nicholas H. on

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Great people here. Exceptionally helpful and thoughtful. Would rent again.

Robert W. on

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ronald B. on

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Could not find business and no one answered phone. Agent was not cery knowledgeable about the process and could not suppky receipt due to printer not working. Spent $20 too much for gas due to lack of receipt.

Fernando R. on

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Checking out took 40 mins, filled with excuses, returning the vehicle was a nightmare with overcharges. U-haul is irresponsible to award this franchise to these people, how they dare to put people's moving plans, people's traffic safety in individuals that lack training and familiarity with this industry ? The vehicle steering wiggles, vehicle swings back and forth at 50+ mph. I totally will not recommend this place to anyone in my network.