Customer Reviews for Quickstop LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Quickstop LLC

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Matthew G. on

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There is basically no signage. There is no office, there is a trailer that is poorly marked. There was no one there when I arrived. There was a very nice gentleman that stopped by that was either supervisor or worked for another location, he was great and able to help me get my rental. When I returned the vehicle a guy hopped out of an unmarked private car with no identification or uniform and tried to take the car informing me he worked there. It was uncomfortable and concerning. Overall a poor experience.

kelly C. on

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I would never use this location again. They were not there when I went to pick it up during business hours. There was a sign on the door that said be back soon. We waited over an hour they never returned. This is a joke of a business. Then they had the audacity to charge me as if I had taken the rental truck for two days. I never left the place with the rental truck because they weren’t there to give me my keys. Horrible I will never use you again

Destiny A. on

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Hire people that actually show up to work (on time) and do their job.

LAKEENIA H. on

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The store was closed earlier than was posted, and it also opened late. They charged me for a truck i did not have, then charged me for the extra hours. I never was able to do what i needed to do because I got my van late.

Angelo F. on

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Customer did not leave a comment.

Said L. on

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I went to 150 Fairmount ave Hyde park MA 02136, Because that where I was suppose to pick up, I called and spoke to the manager and he confirmed it, but when I went there Anthony and miss Vasquez said that there was no truck for me to pick up. They didn’t offer any alternatives, I was stranded, then I asked where is my truck they told me that it was at 869 Morton st Mattapan I went there on my own. It was a terrible experience I won’t recommend it to anybody

arlene C. on

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Their contact information. The phone number listed on the website is not active. There is no one to speak with until to get to the place on the business.

George W. on

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Catheline A. on

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Ziven D. on

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Derek W. on

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Holly K. on

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Very difficult to find location with poor signage. Site manager is friendly and accomodating

Philip N. on

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I will recommend this to a friend only if the double charges are reversed. He told me everything was $42 and that the total money to be held is $69 how come I see a double debit of $69. Please look into this ASAP

Jessica B. on

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The attendant was courteous and attentive. 2 thumbs up!

Manuel M. on

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Evelyn G. on

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It was great and friendly

Celvin C. on

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I had a great experience, the workers was friendly, quick and helpful.

Logan M. on

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Bernadette A. on

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great customer service

Carmen O. on

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Have store where we as customers can.bye boxes, tape, ect....

Amy K. on

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Todd was very helpful and has great customer service. Always greets you with a smile!

Angelo B. on

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jeal V. on

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Tamara P. on

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Vanessa S. on

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Everything went smoothly and the man who helped rent me the truck was very nice and patient. I would definitely go back for his help again!

Wilson C. on

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I reserved a 20ft one way truck for a pick up at 8am Saturday morning. I got there and they told me the biggest truck they could give me was a 15ft. That they couldn't give me a 20ft truck. I took it because I needed to move. While loading the 15ft truck I noticed it was not all going to fit so I had to rent another 10ft truck. Had I gotten the 20ft truck to begin with I would not have needed to rent another 10ft truck. Terrible experience.

Caroline C. on

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Excellent customer service. Always go to Morton street location

andris J. on

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I will never back to that location the guys over there doesn't respect people and trying to charge me over when I get my to take pictures of speed kilometer he took the key out of ignition refused me to take the picture said the bad words and he said he can call corps on me to bring an prison and end he call police because he saw I don't speak English I can't said my problem to the police an English.

Maureen S. on

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susie R. on

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Nothing

mount C. on

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Easier check in

Mark W. on

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debra H. on

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Nothing at all a customer might be late bringing in the truck but that's not the U-Haul workers fault they are always awesome and I will always recommend U-Haul for moving thank you

Matthew S. on

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The employee working Sunday night after 4:00, was a tremendous help and gave me suggestions when I needed them. The type of guy anyone would want when they needed help.

Lori G. on

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Deborah C. on

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Very helpful staff

Sara S. on

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Customer did not leave a comment.