Customer Reviews for Rt 11 Auto & Truck Repair
(U-Haul Neighborhood Dealer)

45 reviews

4317 Rte 11   Malone, NY 12953

(518) 319-1309

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 319-1309

4317 Rte 11
Malone, NY 12953

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Colleen M. 
Rating:
5.0

Customer did not leave a comment.

Rob B. 
Rating:
5.0

Customer did not leave a comment.

Patsy S. 
Rating:
5.0

The owners were excellent and so helpful!

Kristin B. 
Rating:
1.0

Almost got stuck in mud

Jenna P. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

LINDSEY G. 
Rating:
3.0

Hard to find someone at location or to answer the phone otherwise ok

Lisa K. 
Rating:
5.0

Customer did not leave a comment.

Rob B. 
Rating:
4.0

Your employees were very helpful. Connected the UHAUL, did a light check. I was very pleased. It was a very cold morning.

Jeffrey C. 
Rating:
5.0

Washer fluid didn't work kept stopping too clean windshield off

Bart P. 
Rating:
5.0

Customer did not leave a comment.

Rob B. 
Rating:
5.0

they were vary helpful in what we needed for what the job at hand.

John M. 
Rating:
5.0

Heather and the other lady who was working were fantastic!!! Everyone was helpful, understanding and very positive!

Susan K. 
Rating:
5.0

Very nice and a great job....

John M. 
Rating:
1.0

This place was awful. I put in 10 dollars of gas and they said it fell between qnd i went 35 miles that day. Will NEVER recommend or use them. They charged me 48 dollars. Very poor service to deal with.

Sandra G. 
Rating:
4.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

Customer did not leave a comment.

GREGORYP S. 
Rating:
4.0

All went well. Nice people to work with!

Richard A G. 
Rating:
5.0

Customer did not leave a comment.

LEONARDC S. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

andy L. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Great customer service at this location. Thank you.

Richard D. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Great location, easy to get to, friendly, pleasant, and fast. Would use this location again. Recommend.

Margaret U. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Harold L S. 
Rating:
5.0

Experience with our rental was excellent from start to finish.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

People at the location were great. Uhaul customer service was horrible to the extreme. Long holds when reservation was messed up. One rep seemed impaired. Spent 2 hours trying to get the issue resolved. At one point the customer service rep gave me a number to the 24/7 help desk. They were an IT help desk!!!!! Inexcusable!!! One rep put me on hold and transferred me back to the main holding queue. Finally resolved when the location owners reached out his messaging. Not via uhaul customer service! Will definitely steer friends and relations away from uhaul until you get it together and start treating people with respect.

Terry L. 
Rating:
5.0

Thank you

Lawanna H. 
Rating:
3.0

Horrible internet for UHAUL dealer to conduct business for me on both 2 occasions. NOT acceptable

Elizabeth S. 
Rating:
5.0

Great service!

john M. 
Rating:
5.0

Customer did not leave a comment.

Carter A. 
Rating:
5.0

Customer did not leave a comment.

adam N. 
Rating:
5.0

Customer did not leave a comment.

mike B. 
Rating:
5.0

Great service

wellington L. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

If renting from Malone, NY, use these guys. They tried to help us get a cheaper rate due to U-Haul mess-up. They're very kind and respectful!

James G. 
Rating:
2.0

Customer did not leave a comment.

Barry H. 
Rating:
5.0

Customer did not leave a comment.

arnold N. 
Rating:
4.0

Customer did not leave a comment.

richard D. 
No reviews have been submitted for this location.

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