Customer did not leave a comment.Darius L.
Customer Reviews for RV Corner Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean the damn windshield anyhow...JEEZPaul G.
It was at a gas station with a scheduled 7:30 a.m. pickup, but the guy who was in charge of Uhaul rentals was not there when I showed up. The two gas attendants had to call the Uhaul guy for help. Needless to say I was there almost an hour trying to pick-up the truck rental.Mark M.
Customer did not leave a comment.nicole G.
Customer did not leave a comment.Francisco R.
To clean Winshieldmary C.
Owner was preoccupied with his convenience store delivery. I had a furniture doll and he tried to give me a cheap one he had in his back room. Lucky one was already in there. The front windshield had a huge crack and was taped. There was also a check engine light. The fumes from the truck were horrible but I had to get moved.William H.
The low tire pressure warning was on, but the tire looked ok. Cleanliness was so-so. I'm really irritated that the gas was not full. It should have a full tank, and I give it back with a full tank. That way there's no guessing how much gas I used. The contract didn't have the correct amount on there either. It showed a 1/4 tank, and I didn't realize it wasn't accurate until I got down the road. It only had an 1/8 tank. I put $15 in it and that only took it just over a 1/4 tank. I feel this is a ploy for U-Haul to try and get free gas. Hoping you'll; put more in it than you used. I needed moving pads, they didn't have any. You should probably just keep it to where you only have trucks at an actual U-Haul facility, and make the trucks are full on gas.Jerry N.
Customer did not leave a comment.Stanley C.
The customer service was friendly and helpful but it was certainly awkward going to a gas station/convivence store to rent the truck. Only one clerk trying to help me with the truck while they were also checking out customers buying gas, coffee, etc.scott W.
Customer did not leave a comment.Sergius F.
Customer did not leave a comment.Jay J.
Customer did not leave a comment.James C.
Customer did not leave a comment.Joseph D.
This is a gas station and the owner was very rude. Please call me if you want more information (214) 842-3888. He gave me a bad taste about Uhual.SCOTT K.
Customer did not leave a comment.Conor P.
Customer did not leave a comment.Robert I.
The entire process was simple. I did the entire transaction on my phone. There were no surprises and everything worked exactly as expected. Raj was pleasant and professional. I would highly recommend renting from him.Gerald M.
I ordered blankets but they had noneLogan H.
Location was a gas station. Fuel tank was 3/8 tank. Had to fuel up before we moved. UnacceptableGeorge R.
I felt the owner was trying to rip me off. When I returned the keys to the person behind the counter, he kept assisting his shopping/gas clientele and left me waiting for a long time to process my payment. When he finally rang me up he stated that it was $119 for the rental. I challenge the bill and had to wait again for him to redo the charges. It then went down to $61.44. I will not recommend anyone to this location as I don't trust that they will not try to rip them off. The truck and online experience was good.Jose V.
Customer did not leave a comment.Mark K.
Customer did not leave a comment.ANTHONY D.
Customer did not leave a comment.Appu V.
Person was not at location for pickup. Had multiple phone numbers for U-haul and called a cpl before I was able to be assisted by Jade to find out status of person giving U-haul keys after I did online check in. She was able to reach the representative that was on their way into store and they did eventually arrive well after initial pick up time and it was a quick transaction. Although it was an inconvenience at first trying to get it squared away, the compensation for my experience was greatly appreciated and helpful to the circumstancesâ€¦ Thank you!Chanda M.
Stop screwing over your customers. If one is getting charged per day and returns it early by several days, then do the right thing. Go Penske!TOMMY M.
I was supposed to pick up at location I originally made reservation but when I went there they didn't have truck so I had to go to another location to pick up the truck. Was inconvenient for me.gARY C.
This man was extr cVALDAIS S.
The cup holder was dirty and there was an engine light on that a probability of failure may happen on the road. I just take the risk the engine light is only for oil change.Also, initial fuel was only 3/4 but the paper work was 7/8. I have no time to report as i need to go.yekwong K.
Customer did not leave a comment.ALENA O.
Customer did not leave a comment.EDNA T.
I was very pleased with the service and unit. The rental process was very easy!Randall G.
I attempted to contact customer service for a partial refund. The air conditioning unit did not work very well in the truckKEVIN H.
I did not want, need, or ask for the â€œsafe moveâ€ coverage however it was added to my bill.JOSHUA D.
Vehicle was filthy. (Dorito chips left all over the floor). Vehicle had cracked windshield (approx 18")and vendor made no mention of it.JOHN S.
Customer did not leave a comment.lisa W.
Customer did not leave a comment.Andrew G.
Associate was very helpful and friendlyNATHANIEL H.
Staff was EXCEPTIONALLY helpful! Fast & easy drop off! Would go again!! Would be helpful to note/clarify that we go into the gas station & the attendant checks us in. There is no UHaul sign, only other trucks parked there.JOANNE M.
Customer did not leave a comment.Donald C.
Customer did not leave a comment.Paul B.
The location is inside the gas station and everything was done on the employees' smartphone. I ordered the blankets, and when I was checking out equipment a representative said there are no blankets available and I need to go to a different location to rent them. I think this location doesn't have or provide anything other than trucks, so if you want to rent something with a truck you need to go somewhere else. Although it was quick, the was no way to review the order other than in your email. Customer service also needed some improvements.Vadim K.
Trucks filthy, spent and hour cleaning it. Attendant showed up 1 1/2 hours late from advertised opening time.Mario C.
I picked up the Uhaul in Nebraska and the whole area where you store stuff was covered in dirt. The ramp was caked thick with dirt and gravel. Everything else was fine. When I dropped off the Uhaul at this location, I was asked if there was anything wrong with the truck. I told them about the dirt everywhere, and that it was picked up that way. I just moved and didn't have any cleaning supplies, and it was also not my mess (and all of my things got covered in dirt), but I was still charged a cleaning fee. A little bit frustrated that I had to pay for someone else's mess. Also, this location is on the back side of a gas station. I wasn't even sure where to park the Uhaul, or what to do with my key. I walked inside and help it up, questioning, and was helped. But signage or something would be nice so people know.Taylor M.
Customer did not leave a comment.MEAGAN R.
the drivers seat belt did not work Very Dangerous!!!! the wind shield was very dirty, and wipers were bad....kenneth S.
Customer did not leave a comment.Bret G.
We dealt with the employee at the location instead of the person who signed us in but she was in communication with him and all went great.Robert L.
Business was too small! We were returning a 26' van.WILLIAM C.
Customer did not leave a comment.edwin A.
Customer did not leave a comment.Bob B.
We had a 2 day rental and it was changed to a one day without our approval which put us in a bind.Stacy J.
The fuel gauge was just touching the full mark. So I stopped across the street to top off the tank. It held another 4 gallons of fuel.Rex B.
Customer did not leave a comment.Trudy J.
nice peopleGeorge H.
My card got charged for insurance when i specified no insuranceTracy B.
Customer did not leave a comment.susan L.
Both Gentlemen at pickup and drop off were friendly and helpful. I would recommend this location for Uhaul rentals to anyone in Colorado Springs!Ciera R.
Customer did not leave a comment.Diane S.
When I originally placed my order, it was with a dolly due the amount of pieces I needed to move, I was told there wasn't one available so I had to purchase one for $70 from Home Depot. When I returned the truck early I was informed that I would be getting money back when I was charged more. I also left my garage opener in the truck and when I went to pick it up, the agent who had it said â€œthat will be $30â€ I was appalled and beyond disappointed in the customer service. I will not use uhaul again since I know as an active duty service member, I will receive more professional customer service and a military discount with Penske.Christopher M.
The gentleman that helped us was so niceTimothy J.
I was charged $70.00 for renting a 10â€ truck less than a day. I received emails to â€œreturn the truckâ€ and my daughter received MULTIPLE calls while at her work. The charge was supposed to be â€œ$19.95â€ plus $14.00 for the insurance. We also filled it up with gas before returning. I will be disputing the charges with my bank as we had to go rent another truck from another company to finish moving. I will never use any of U Haul's services ever again.Eric L.
Customer did not leave a comment.David C.