Customer Reviews for R&D Car Wash
(U-Haul Neighborhood Dealer)

72 reviews

1141 E Franklin St   Hartwell, GA 30643

(706) 376-4396

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(706) 376-4396

1141 E Franklin St
Hartwell, GA 30643

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

A different location than expected but the attendant was great!!

Ken H. 
Rating:
3.0

Customer did not leave a comment.

Frisco M. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

Great to do business with. Fast in and out. Very friendly. Will definitely use again.

GENE B. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
5.0

Put more truck on this location

rc O. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
4.0

I was pleased with everything until I was charged an extra $49.03 upon returning the unit. When I received the unit it was completely empty of gas. The agent told us we had to go directly across the road to get gas and credited my account $30 ,less than 10 gallons of fuel. We put in $120 and still wasn't full. He also said just return it with about half a tank. However upon return I was charged an additional $49.03 for fuel.

Martha W. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
2.0

There is no personal on site. Very inconveniente to return trailer and close out rental.

ORLANDO E. 
Rating:
5.0

Awesome

BEVERLY H. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
5.0

Customer did not leave a comment.

Britton S. 
Rating:
5.0

It was a drop box with no instruction of what to do. I drop the truck and the keys into the drop box.

ORASAR C. 
Rating:
5.0

Customer did not leave a comment.

Rc O. 
Rating:
5.0

Customer did not leave a comment.

Rc O. 
Rating:
5.0

Customer did not leave a comment.

Rc O. 
Rating:
5.0

Customer did not leave a comment.

AMBER M. 
Rating:
5.0

Good location Best in town Best service

RC O. 
Rating:
5.0

Great place to rent at R&D Car wash

Rc O. 
Rating:
5.0

Customer did not leave a comment.

Anisha W. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
5.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
3.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

This Hartwell U-haul, R&D car wash, took care of my difficult situation with quick solutions. My potential stressful move went so well because R&D located a truck I needed. Without there help I would have been in a bind. R&D Car Wash is a good place to get a U-haul.

DANIEL D. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE ELEANO K. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

VERNON L. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
4.0

The national Uhaul office redirected my original order from R&D Carwash Uhaul Leasing to Starfleet Leasing (also in Hartwell), but no at Starfleet Leasing was available to conduct Uhaul transactions. Fortunately, Steve at R&D Carwash Uhaul Leasing saved the day! Thanks Steve!

VERNON L. 
Rating:
5.0

Customer did not leave a comment.

Dona S. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
5.0

Steven was very patient and treated us very well. We will definitely rent from R & D again.

Jimmie H. 
Rating:
2.0

I picked the truck up and it was dirty in the back and in the cab. I told them I needed it and took it anyways. They emailed me my contract after I left and I was charged for the insurance which I did not want or choose in my original reservation.

JEFF H. 
Rating:
3.0

Customer did not leave a comment.

Scott K. 
Rating:
3.0

Customer did not leave a comment.

Wendy L. 
Rating:
3.0

I am an old-school guy and I prefer to have some paperwork. The rental was fine and everything was ok, but the only paperwork I had was the reservation emails. I would have been more comfortable with an electronic contract and drop-off acknowledgement.

Phillip B. 
Rating:
4.0

Nothing

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Steven O. 
Rating:
3.0

Customer did not leave a comment.

Daniel C. 
Rating:
1.0

They didnt have all the supplies I ordered. Told me too bad thats all there was. Took 1 hr to get me checked out. Gave me a spanish Uhaul document because they didnt have an english one. The next day the entire office/crew was arrested on federal charges. Horrible experience.

John Y. 
Rating:
5.0

Great service and truly appreciated.

Robert I. 
Rating:
5.0

Customer did not leave a comment.

Tommy C. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Customer did not leave a comment.

Brandi R. 
Rating:
5.0

Steve was great. He had the truck ready and went over it all with me.

stacy S. 
Rating:
5.0

Customer did not leave a comment.

Jim F. 
Rating:
5.0

Very nice

PATRICIA W. 
Rating:
5.0

Customer did not leave a comment.

steven O. 
Rating:
5.0

Customer did not leave a comment.

SHANNA B. 
Rating:
5.0

More U-Haul supplies like packing supplies

Kimberly C. 
Rating:
5.0

????

ANN F. 
Rating:
5.0

If u want clean Luxury Uhaul's come hear mines was spotless and good service

James B. 
Rating:
5.0

Customer did not leave a comment.

joe D. 
Rating:
5.0

Very nice I call on a Sunday which is not there hours of operation he come in and rented me a 5/8 trailer without hesitation all said and done my experience there was great

stephanie B. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
2.0

Difficult to find. Customer service told us the truck could not be returned here after hours but that we could not return it to another dealer either. Another customer service rep told us we could return to this location. This location needs to specify Hartwell, GA in text messaging to this location as we had requested a return in Anderson, SC and this address exists in Anderson but is not a Uhaul dealer. We drove to the wrong location.

Kim P. 
Rating:
3.0

Customer did not leave a comment.

Martha W. 
Rating:
3.0

Charged us for fuel and we were over amount. Theybhad so many trucks coming in that I think they mixed up which ones were who's. They didnt check anything when we were there just put paperwork on counter and went back to work.

Alicia R. 
Rating:
5.0

R&D car wash uhaul is the best

rc O. 
Rating:
5.0

Customer did not leave a comment.

rc O. 
Rating:
5.0

Gets a 100% in my book

CURTIS M. 
Rating:
5.0

Always good hospitality

rc O. 
Rating:
5.0

Great overall experience !!!

Amy E. 
Rating:
4.0

Customer did not leave a comment.

Ronald D. 
Rating:
4.0

Customer did not leave a comment.

chris W. 
Rating:
5.0

Customer did not leave a comment.

SAM J. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Customer did not leave a comment.

RC O. 
No reviews have been submitted for this location.

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