Customer Reviews for R&L Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of R&L Auto Sales

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RONALD H. on

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the lady who was in the office did not know how to use a computer, and had to call another location to do her job. After the rental was set up she was told all that she had to do was print me a copy of the contract, and she couldn't even do that and asked the guy on the phone to e mail it to me a copy. Not to mention that it is there police to smoke in side. I smoke but not inside she . I will never use this location again! Only gave it a 1 because that was the lowest option I was given.

Randall M. on

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This location was a disaster. She could not prepare the contract for some reason it took over thirty minutes and I was the only customer. No one helped me hookup and no one ever inspected before I left the lot

Clara B. on

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Very nice gentleman, I'll say this, these two locations have outstanding people at our service. Great experience. Its U-Haul all the way for me, and my family and friends.

DAVID D. on

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STEVEN O. on

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The place was filthy and reeked of stale cigarettes. Several young mothers and their children were there, and it looked more like a child care and safe house for unwed mothers. The person who processed the paperwork was not knowledgeable about U-Hauls system nor understood U-Haul charges. Much training has been given if any.

Ryan A. on

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Anthony S. on

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Ronnie L. on

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Karissa C. on

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Tonya G. on

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I spent over an hour waiting to pick up my U-Haul truck because the lady did not know her internet I’d and password to log in to her computer. She was trying to call att and was rude