Customer Reviews for Raos Citgo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Raos Citgo

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Ryan C. on

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Customer did not leave a comment.

ALBERT O. on

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Emergency rental and everyone was really helpful.

Jordan H. on

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The brakes on that truck need servicing, there was quite a bit of vibration from them. Otherwise everything about my experience was excellent. Raos was easy to deal with and my truck was clean and performed well. It just needs new brakes.

rafal r. on

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Amber B. on

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The truck was disgusting when I picked it up. Every U-Haul representative, whether at the location or on the main customer service phone line, gave me different rates for the same thing. I feel like I was overcharged and the entire experience was immensely inconvenient. There was no gas station near or on the way to my drop off location, so I had to waste a lot of miles just to fill it up. When I went to drop the truck off it was also after hours and the online prompt to return it was giving an error. I called customer service and was waiting for 40 mins before someone answered. This has to be hands down the worst experience I ever had with a "professional" business. I regret not using a home Depot rental instead, given my previous business with them was less expensive and FAR more convenient. I want my money back.

Judy V. on

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JUDITH L. on

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Barry W. on

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DOROTHY V. on

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Kayla S. on

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Trucks aren’t cleaned and it was easy to rent but not helpful

Cuper V. on

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Transaction was quick and easy when I needed it on short notice.

GREGG R. on

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WALTER G. on

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ERIN W. on

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I was injured but even if I wasn’t, there are many situations where the client needs help with the equipment. At this location there was only one person behind the counter running the store and I relied on the kindness of equally crippled people to help me hook up the hitch. I think the way to improve it is have a person available to represent the equipment. Also, I had to drive two separate places 30 minutes apart to pick up my rentals then back to the first location to pick up my car. It seemed a bit much.

jim s. on

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It would have been nice to know in advance that there was an additional charge of .89 per mile. I was shocked upon returning the vehicle,. Not pleased at all!!!!

Cody B. on

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Scott G. on

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Very convenient location for me.

KATHRYN Z. on

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Helena P. on

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Sid L. on

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AUDREY K. on

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JOSE C. on

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Kleber S. on

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Easy drop off.

Marco C. on

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Nicolas C. on

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Michael C. on

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Jonathan G. on

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Joaquin A. on

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Did not have dollies and other items available to rent. Service was excellent. Reserved in person and confirmed on line.

LYNCH S. on

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I have used this location several times over the past few years and it has always been an easy and pleasant experience.

henry k. on

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It is 20 miles from my purfired location that adds quite a lot of extra caust to this rental. And that is not right. Plus a lot more driving. I am over all looking for a better solution to the problem of lack of rental equipment in my area with u haul.

Dana M. on

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JAMES A. on

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wasn't the location i pick but it got the job done. The computer system kick me to this location due to availability.

AUDREY K. on

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Michael S. on

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Tim K. on

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Gary C. on

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Rental agent was nice and extremely helpful. I would definitely go to this place again to rent from uhaul