Customer Reviews for Rapid Wrench & Lube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rapid Wrench & Lube

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DANIEL JOHN S.
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Customer did not leave a comment.

Scott H.
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Customer did not leave a comment.

Antonio O.
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Absolutely nothing you we're great

AnnMarie M.
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Customer did not leave a comment.

William G.
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Your computer site was down. Had to wait a while

michael W.
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very friendly and felt comfortable with the social distancing practices in place

Wayne K.
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Customer did not leave a comment.

Raymond D.
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john R.
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LARRY P.
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TIMOTHY P.
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Gina Z.
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Shari M.
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The inside of the cab was filthy. Tobacco from cigarettes. Covered in animal fur. The smell was horrible. I complained and they said all the trucks smell. I could take it or leave it. I had no choice but to clean it as best as I could and take it as I was moving my son to college

LAKITSHIA S.
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nothing

layne B.
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Everything was great. Fast and easy service.

Edward L.
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Customer did not leave a comment.

Louis G.
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I've rented from this location in the past. It's a little more of a drive but they are reliable and friendly to deal with. I'll definitely continue to rent from them when needed.

Angela P.
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Customer did not leave a comment.

Tracy B.
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Thomas R.
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Stock furniture pads at this location. Otherwise, service was excellent, fast and friendly. This is my second rental here and I wouldn't go anywhere else!

Brian B.
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Unit needed a little more care in the dashboard cup holders being cleaner, the rear hatch covers intact (there was only one), the rear step into the vehicle stowage area repaired (big chunk missing) as well as the rubber washed in the stowage area. Okay if you had drop cloths to protect items from dirt and possible debris. A little “eyebrow raising” for a rental vehicle with less than 15,000 miles on it.

bob R.
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I never have a problem . Every thing always goes well . Bob

carol B.
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Customer did not leave a comment.

Sarah M.
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Customer service and road side assistance was no help. Asked the same question over and over and over. And it was a waste of my time.

Kevin M.
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Customer did not leave a comment.

DAN W.
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KIMBERLY B.
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Jim P.
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Simple process in and out thanks

David M.
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I haven't received the final bill yet since I dropped the truck off after hours, but all went very smoothly. No suggestions to improve

viren B.
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When pick up and return is done over mobile app, it's too time consuming to take pictures and answer all questions. Plus app could not respond too quickly. This process almost wastes an hour overall.

Karen S.
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Customer did not leave a comment.

Shirley D.
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Had no problems needing correction.

leann T.
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Bruce N.
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Tires were at various air pressures from 28 to 70 psi. Inflated before left U-haul to 65 psi. Checked 4 hours later and LR at 50 psi. Closer check found nail in tire. U-haul sent service to house to change tire before my trip. Good response, but could have been avoided with closer tire inspection before rental.

Lisa K.
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Customer did not leave a comment.

John M.
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I am highly disappointed that your rental policy resulted in a far higher expense than we were able to afford. Can you please explain the restriction of towing a trailer using a Jeep Wrangler with a soft top? The need was urgent due to a death in the family and we were left with no other option. The forced truck rental was overkill and much too expensive. Highly disappointed!

Christopher S.
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Customer did not leave a comment.

Steve A.
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We appreciated the personal service. Thanks!

Jeff K.
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Gentlemen that was working was very friendly and accommodating

Bill G.
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Justin N.
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Deborah B.
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Theresa G.
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Jeff was very nice and helpful! He made the experience very easy.

terri G.
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Customer did not leave a comment.

MARK S.
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faith R.
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Very nice

KEN G.
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na

Thomas M.
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Customer did not leave a comment.

Eileen K.
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Very good service and efficient process work.

Jake B.
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Zoltan T.
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Everything was satisfactory

Charolette W.
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The gentleman who helped was efficient and very helpful. Thank goodness for good people.

Diane W.
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First off the place we originally re tied from Fantanic Finishes was closed. We called around and found the Rapid Wrencj and lube.they had a van we could rent however it was too small to do much moving. Now we will have to rent another truck to finish the move.A discount would be nice.nice

John C.
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No improvement needed...

Daniel S.
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Online reservation did not work when I arrived. It showed as all good when entered and I received an email confirming.

Albert Z.
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Customer did not leave a comment.

jim P.
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Very clean, helpfull, rented from this location before, 5 stars, gave me paper work when i rented a truck, ptior to this trailer rental.

Anthony L.
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came out and hooked everything up and checked that it all worked properly.

art B.
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We rented the Cargo Van. It was clean, well maintained and perfect for our needs.

David P.
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Customer did not leave a comment.

mike B.
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Everything was great - no need for improvement

Christopher D.
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Customer did not leave a comment.

Ken R.
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Great friendly service

RONALD Z.
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Andrew Y.
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Very helpful - thank you!

Michael E.
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This is the 2nd time we used the cargo van. The perfect van for moving your small/medium stuff. We highly recommend this service for your moving expenses. 5 stars! Thumbs Up! November 4, 2019

LINDA M.
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Customer did not leave a comment.

James E.
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It was quick and easy to pick up

Dean G.
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Rowena S.
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Stephen S.
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Work on expediting the process of converting a 24/7 truck pick up to an in store. My 24/7 didn't work so it took several minutes and had to make a copy of driver license which is uncomfortable.

Alan H.
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Customer did not leave a comment.

Carsee L.
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sherri P.
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Best experience with a rental company. Excellent, professional service, super clean vehicle...would highly recommend to anyone in need of a rental truck! We will definitely return. Thank you!

Daniel H.
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Only dropped off the truck at the location and it was after hours. No interaction with the staff or facility.

Todd W.
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Customer did not leave a comment.

Todd G.
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Douglas T.
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Explain about the $20 after hour return charge.

linda Z.
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Customer did not leave a comment.

linda Z.
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Nothing!

Buzz S.
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Nothing really. The people at Rapid Wrench & Lube are friendly and helpful. The trucks are clean and in great shape. Your cargo vans are awesome! I was proud to be driving one around the town. Regards.

Linda M.
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Customer did not leave a comment.

Brian M.
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Charles H.
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Rob B.
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friendly and very knowledgeable on vehicle protocols for U-Haul.

Matthew H.
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Customer did not leave a comment.

Dean M.
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Customer did not leave a comment.

Gregorylynn H.
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Customer did not leave a comment.

sherlan S.
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I'm 100% satisfied with renting a uhaul from this location. Their prices are the best, and employees are kind and extremely helpful.

janet H.
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Customer did not leave a comment.

julia K.
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Robin L.
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Laurel D.
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So helpful when I found myself in need of a cargo van at the last minute. Thank you so much.

nancy G.
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Everything went smooth. The gentlemen I talked to were knowledgeable & courteous. Would definitely go back to this location.

Kevin R.
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The truck was clean and the pickup process was very easy. Everything that we needed to know was explained to us.

rick G.
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Customer did not leave a comment.

Terry M.
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they did a great job will be using this location again

Scott J.
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Customer did not leave a comment.

ed P.
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Very friendly staff, we will return

Matthew L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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