Ray does an awesome job, always super easy to work and communicate with and makes sure that any issues get handled promptly!Keith V.
Customer Reviews for Rays Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Poor signage, poorly lit and not even at the location that it was indicated via the app it would be. Check in via the app did not work and what should have been a 5 minute task became a 45 minute long frustration in trying to take pics that the application would not accept.MATTHEW F.
Customer did not leave a comment.KATHLEEN H.
The hatch was already messed up and the tail lights was a hassle would not work the guy working said that it be fine without I knew better then unfortunately got the trailer stuck pulling in my drive way called for assistance they wanted like 300 bucks could barely afford to get the trailer then finally got it unstuck our selves and 5am U-Haul comes and takes my property off the trailer and takes the trailer with out even saying a word unprofessionalERIC B.
GPS had a hard time finding locationDouglas W.
The person that answers the questions about u haul rentals needs to be more knowledgeable!TARA R.
Customer did not leave a comment.LISA M.
Customer did not leave a comment.Isaac H.
Customer did not leave a comment.ROLANDO F.
Customer did not leave a comment.Norma M.
Customer did not leave a comment.TERRON G.
Customer did not leave a comment.RANDY S.
Customer did not leave a comment.LOUIS B.
Customer did not leave a comment.BARBARA W.
Customer did not leave a comment.Kirk B.
Customer did not leave a comment.Kirk B.
Customer did not leave a comment.Jesse H.
Customer did not leave a comment.RICHARD M.
Customer did not leave a comment.Lora P.
Customer did not leave a comment.Molly M.
Customer did not leave a comment.JULIE H.
Representative was awesome!JEFFREY M.
You can start by improving your cooperate siteDANNY J.
Customer did not leave a comment.Brian B.
Customer did not leave a comment.DAGOBERTO G.
Customer did not leave a comment.Jerome H.
the guy who rented to me, advise that as long as it was clean when I return it , I would get my money back but instead, I get a bill for $343.61, and I will not be paying it because he used the next day for his own reason and he called me serval times ( Sunday) waiting to know when I was bring it back and I advise in the evening. so I believe he charged me for him using it.. I pick up on a Friday and he said because he was closed on the weekend that I could get it sat and return it on sunday evening.. I will nt be using this man again due to the way he done his business...AMANDA M.
Ray was great and service was goodRays T.
Ray's tires was one of the most inviting places I have ever dropped off a uhaul rental...they were very helpful and soooo courteous!!! Love these guys !Christopher B.
Customer did not leave a comment.Michael V.
The equipment return app would not allow me to show my location, even though I knew my GPS was working.ron H.
Truck was not even ready. The person with the key had used this truck for personal use and loaded some things for her own business. Not only was he late I had to wait for the truck to be unloaded. He then tells me that the dolly is not even there. That he had to go pick it up. I lost an hour because the truck was not ready. When I called I was not offered the 50 pick up guarantee. Truck was not ready like I ordered it.William S.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.SPURGEON G.
Customer did not leave a comment.RITA S.
Customer did not leave a comment.Julie H.
The service was excellent and needs no improvement I would use the service again easy pick up / drop offBONNIE B.
The owner, Ray Imhoff, handled our rental. It was the second time in the last few weeks we have rented a truck from his Tire Store in Warsaw Ky. It was a great experience. Ray was friendly and professional and made the transaction a pleasure to be a part of. Thank You Ray!STEVE C.
The app didn't work for me.ANN S.
Was a very good experience all besides the rates of the price of U-Hauljoe M.
Ray was awesome. Very helpful. Location was a mess to find but Ray helped us out and was great!Brian M.
Couldnt find the drop off location right away, then couldnt find the drop off box for the key.Jessica T.
Ray's was very helpful. He directed me to where I could get a ball for my hitch and an electric plug. I didn't have mine with me since I hadn't planned on renting that day. He even called the store and I got his discount. I most definitely wiould do business with Ray's if I need it. That business would not be to rent U haul equipment if this isn't resolved.charles A.
Customer did not leave a comment.Lindsey H.
Back of U-Haul had grease on floor of bed. Did not see it until loaded mattresses which we now have grease on our mattresses.Michael E.
Customer did not leave a comment.Telisa N.
Closed both times I went(2 rentals within a week). But was very easy to return the trucks.RICK J.
Ray was fantastic. Went out of his way to pick me. Great customer service.william H.
Ray does an awesome job. Super easy to get in touch with and work with and great location, we had been missing a convenient U-Haul location around here for some time.Keith V.
Customer did not leave a comment.Susan R.
Customer did not leave a comment.Erica G.
Customer did not leave a comment.Theodore L.
It was in the middle of no whereCrystal B.
Great customer serviceThomas S.