Customer Reviews for RD Mill Abatement Contractor
(U-Haul Neighborhood Dealer)

35 reviews

609 S Circle Dr Unit 180   Colorado Springs, CO 80910

(719) 309-5407

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(719) 309-5407

609 S Circle Dr Unit 180
Colorado Springs, CO 80910

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Move to a different location where people aren't camping in the lot next door in a broken down camper & a tarp over another “dwelling.” I was not successful in checking in the pickup I rented. It was difficult to bounce back & forth between getting a 6 digit code to the uhaul checking the vehicle back in site. The owners were not at the site even though there was a sign on the door that said open. I had to call them on my phone. The location the vehicle was at did not feel like a safe place to be. Street people walking back & forth in front of the business and a person living in the “dwelling” was riding back & forth on his motorized bicycle & it was difficult to hear the business owners on my phone with that racket. The pickup was fine , ran great & did the job I needed it for.

Laura M. 
Rating:
5.0

What a very nice and friendly staff. They knew exactly what they were doing I will never go to another U-Haul place unless it's this one. I also want to say I found them by surprise because I rented out another U-Haul and made reservations for it and when I got to their location they had nothing available for me when I saw six U-Haul vehicles out in their lot. They then wanted to send me across town to go pick up a U-Haul that I only need it for an hour. As I was driving to look for another U-Haul location I found them right around the corner. Less than 2 blocks away and that was a big blessing. Not sure why the original place did not speak of this one or maybe it was a trick to try to charge me more mileage but when I noticed this U-Haul location the ladies inside were wonderful to me and I give them 10 stars. Thank you so much for everything.

MAEGANN M. 
Rating:
5.0

Very helpful

Ralph B. 
Rating:
4.0

Customer did not leave a comment.

Deborah H. 
Rating:
4.0

Customer did not leave a comment.

Ken M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Dongliang L. 
Rating:
1.0

Call and they just said to leave it there. I needed help to unhook no one was there to help.

Fabian R. 
Rating:
3.0

No one was around. Did the online drop off thing.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
3.0

My representative was knowledgeable, helpful, and professional. He took care of my transaction with ease. I would definitely book there again. The real area that needs help sadly, is on the corporate side. Specifically, the online booking. It's been problematic for well over two years and doesn't seem to be getting better. Something the gurus in the IT department should take a look at.

Gene M. 
Rating:
5.0

Customer did not leave a comment.

Shawn V. 
Rating:
5.0

The owner of this business met me after I had already turned in the van to return the bit key to my work computer. Excellent customer service.

MISTY C. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Made my move less stressful!!

Valarie D. 
Rating:
1.0

I will never recommend your company to anyone or use the service ever again they will rob you steal your money falsify document and treat you like crap when you call customer service hung up on by management ignored phone calls not returned and on the 4th open investigation still no results I would write 0 but I can't I reported this company to the Better Business Bureau location was covered in homeless drug addicts syringe was found inside back of truck I have never been treated so poorly and all my life

Kyle D. 
Rating:
1.0

the first location i reserved was closed and customer service had to change my reservation to another location that was way out of my way. it added 2 hrs to my rental because of time lost and changing locations. the customer service said they would give me extra miles but that didn't pay for the lost time and headache of things going wrong on your end.

sherri C. 
Rating:
2.0

The agent was a nice guy but i think they shpuld have been better informed on equipment. What to use and what not to use when its too worn out. Just because customer paid for all the insurance does not mean Its all good. Customers beware because all that you would pay for only covers uhaul equipment. For example any damage to your vehicle even if it is on their tow dolly they will not take responsibility for it. And roadside assistance is no assistance at all the will be more concerned about the payment to send someone to help you. even the agent stated that its mostly for your tires or when you have any problems with the tires. Its should be tire assistance not roadside assistance.

greggy L. 
Rating:
5.0

Customer did not leave a comment.

Jake W. 
Rating:
3.0

Nothing was loading on my phone so it would have been nice to have been able to switch to in person instead of phone.

Elissa O. 
Rating:
1.0

No direction for pickup at all. I got charged an additional fee that I asked about and no response. Truck had drinks and garbage under the seat.

Joni Marie K. 
Rating:
1.0

I'm never going back to this location. The information with the truck did not match up with the system and we were charged an extra 20 fee. I don't need problems on moving day

Kimberly B. 
Rating:
5.0

Nothing great experience very convenient!

Monet R. 
Rating:
4.0

We were not informed that this was a contactless drop-off point which required the u-haul app, which did not function properly. Got things sorted out the next day.

daniel D. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Asia F. 
Rating:
3.0

Richard was amazing and so kind! I couldn't have done it without his assistance!!!

LINDA L. 
Rating:
1.0

Customer did not leave a comment.

Daniel T. 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
3.0

On the positive side, I was able to leave my full U-Haul at the location overnight as my moving help was not to arrive until the next evening. On the negative side, I called the day prior to confirm someone would be there to assist with unhooking the auto transport. No one was there and it was during posted business hours. I was able to figure it out on my own because I paid attention when they originally hooked everything up.

Gwendolyn H. 
Rating:
3.0

On the positive side, the person was accommodating, as I asked to leave the loaded truck there overnight because my movers weren't coming until the next evening. I had an auto transport and wanted to just drive my car around town, rather than a full U-Haul. On the negative side, I called the day before I was going to drop the auto transport and he said he would be there to help. He was not and I had to figure it out on my own. Fortunately I was able to do so and had been paying attention when the people originally hooked it up.

GWENDOLYN H. 
Rating:
5.0

24 hour drop off was super helpful.

CHRISTOPHER R. 
Rating:
3.0

Tire had a gouge in it, because it was an unmanned location I had to call service to get help.

Richard W. 
Rating:
1.0

Not scam ne out of $200 bucks like im a retard

Cameron V. 
No reviews have been submitted for this location.

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