Customer Reviews for Re Fuel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Re Fuel

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YASMINE G. on

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Customer did not leave a comment.

Antonio M. on

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There was no one available to help the cashier who had never done an appointment from online. And when she called the helpline she kept getting transferred. On top of that I had to return the equipment before a certain time so another customer can get it so it felt as that customer was more important than me.

Ainsworth C. on

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Excellent

Simon P. on

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The personal at this location is very customer oriented!

Ali H. on

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Customer did not leave a comment.

Noelle B. on

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Please try to keep the staff, they were so courteous and helpful. The gentleman who assisted me helps stations learn the U-haul system I believe. He was training someone at the time.

jay C. on

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Great experience. Was helping a friend move and will use again when its time for me to move as well

Michael W. on

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The process was a bit buggy. Could not complete all the steps they be system asked me to do, like submit pictures. This location keep the Dolly I rented separate from the truck. I almost left without it. Now the good! First time I am hearing about 24/7 this is a great idea. The availability and location was great for the neighborhood guy. Equipment was well maintained, and easy to operate. This all helped me avoid going to a uhaul store. Thanks.

Andrew J. on

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It was a scetchy gas station that had drug users and homeless wondering in and out. It has a nauseating smell of cleaners. I felt very uncomfortable there

carla V. on

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The tire on the tow dolley was in poor condition and should have been replaced. The rubber on the tire came off. Very dangerous. The location I returned the equipment to confirmed the tow should not have been rented out and there was a bubble in the tire and it could have blown.

HOWARD S. on

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Train the people who assist how to properly remove vehicles from Auto transports. Also, ensure that whoever is assisting customers doesn't ask questions of people like "why did you have to pay in cash?"