Customer Reviews for Reemi
(U-Haul Neighborhood Dealer)

372 reviews

2712 Powder Springs Rd   Marietta, GA 30064

(678) 809-5203

Location Hours

  • Mon-Thur: 10 am - 10 pm
  • Fri-Sat: 10 am - 11 pm
  • Sun: 12:30 pm - 7 pm

Services at this Location:

Contact Us

(678) 809-5203

2712 Powder Springs Rd
Marietta, GA 30064

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 10 pm
  • Fri-Sat: 10 am - 11 pm
  • Sun: 12:30 pm - 7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Melody H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Aura B. 
Rating:
3.0

Customer did not leave a comment.

IRVING S. 
Rating:
4.0

Customer did not leave a comment.

Bennie S. 
Rating:
5.0

Customer did not leave a comment.

Shauntae C. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

IKE P. 
Rating:
4.0

Customer did not leave a comment.

Joel P. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Austin W. 
Rating:
5.0

Customer did not leave a comment.

Ehjayson H. 
Rating:
4.0

Actually, the process was flawlessly executed.

Toron C. 
Rating:
5.0

A plus service.

Eric O. 
Rating:
5.0

Customer did not leave a comment.

Waqas S. 
Rating:
5.0

Fast, quick and easy to rent.

dorothy Y. 
Rating:
5.0

always clean, and customer service is great.

Melvin D. 
Rating:
4.0

Customer did not leave a comment.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Chinita L. 
Rating:
1.0

Absolutely worst experience I've ever had with U-Haul. Maybe the worst experience I've ever had moving or really dealing with any company period. U-Haul moved my pick up location to a place that opened at 10 even though my pick up time was 8:30. Then reassured me multiple times that everything was fine. Then after I accidentally spent $94 on gas and spending 2 plus hours on the phone with customer service, they say that none of this can be credited back to me. If this doesn't get fixed I will never use U-Haul again and I will blast as many bad Google reviews about U-Haul as I can. This is border line criminal the way you do business.

LANDON S. 
Rating:
3.0

It looks more like a gas station then a uhaul drop off site

Bartholomew S. 
Rating:
5.0

Customer did not leave a comment.

Erendira E. 
Rating:
4.0

Service rep was friendly and accommodating!

Stacy H. 
Rating:
5.0

REEMI'S service is always excellent. Owners are polite, courteous and very professional. I always recommend them to my friends and family.

Luease C. 
Rating:
1.0

Uhaul should sever all ties to this business!

Fabian P. 
Rating:
5.0

Truck wasn't clean but when I brought it up to the owner they made it right. Mistakes happen but your response to the mistake is what matters.

Kenneth T. 
Rating:
4.0

Customer did not leave a comment.

Tony R. 
Rating:
5.0

Still waiting to receive my invoice.

David M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

Jane M. 
Rating:
5.0

Always get excellent customer service at this location..

Darryl H. 
Rating:
5.0

Putting what is in the boxes on the outside of the box that I got at my house would be helpful but everything really helped the move

Janet K. 
Rating:
5.0

Great customer service

nicole S. 
Rating:
5.0

Customer did not leave a comment.

Sugeisly V. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Nicest van I've ever rented.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

CHENTUNG S. 
Rating:
5.0

A++ Service

Eric O. 
Rating:
5.0

Excellent service

Justen A. 
Rating:
5.0

Customer did not leave a comment.

Lynn K. 
Rating:
5.0

Would advise wiping down interior of vehicles due to pollen season and COVID-19 hazards for customers concerns and health awareness.

Tony H. 
Rating:
5.0

The same that was done for me, respectful and professional!

Bruce B. 
Rating:
5.0

Customer did not leave a comment.

Rondal K. 
Rating:
5.0

Great customer service

Ron K. 
Rating:
5.0

N/A

TAYLOR H. 
Rating:
5.0

Customer did not leave a comment.

WILLIE J. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline R. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

The mobile pick up does not work at this location, I got my uhaul 45 minutes late due to pick up issues, then had to return it 16 hours early because the mirror fell off going down the road! U haul submitted a claim for a full refund but come lunchtime the next day I was charged full price for 2 days rental!!!

Michelle K. 
Rating:
5.0

Customer did not leave a comment.

MARTIN L. 
Rating:
5.0

Positive response helpful

DELONCEY T. 
Rating:
4.0

Customer did not leave a comment.

Murl B. 
Rating:
3.0

The customer services was very good. However the truck was a bit dirty. Reverse was delayed, and the gas was just below half a tank.

Peter J. 
Rating:
5.0

Advance check-in is the way to go. Very quick and easy process to get the trailer/

Henry O. 
Rating:
5.0

Great location and very friendly.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
4.0

Customer did not leave a comment.

KENNETH D. 
Rating:
5.0

Customer did not leave a comment.

Hai L. 
Rating:
5.0

Customer did not leave a comment.

Laura N. 
Rating:
3.0

It is a liquor store. There is pretty much nothing there besides liquor.

Aliahna W. 
Rating:
5.0

Everything was great and I appreciate it as well!

Adrianne F. 
Rating:
5.0

Customer did not leave a comment.

Onar M. 
Rating:
5.0

Wand full job

Muhamadou B. 
Rating:
5.0

Please make customers aware that this location is not applicable for self pick up. I arrived an hour early as did a couple of other customers expecting to be able to pick up a truck, only to have to wait an hour later until the place opened. However, the check in process was very quick from that point.

Kenneth H. 
Rating:
5.0

I can't add anything! The service was exceptional! The agent was pleasant and helpful. The rental equipment was ready on time and complete. I have no complaints, I had a great rental experience!

Alvin M. 
Rating:
5.0

Everything went well. No concerns. Will rent from Uhaul and that location again.

John T. 
Rating:
5.0

Customer did not leave a comment.

LEONARD M. 
Rating:
5.0

The truck I picked up smelled like someone hauled a chicken coop and/or manure, it smelled horrible.

Jeremy M. 
Rating:
4.0

The guy gave me a hard time in regards to a deposit when I rent it from different location I didn't have those problems

Lena J. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
4.0

Customer did not leave a comment.

Connie L. 
Rating:
5.0

Customer did not leave a comment.

Antonella N. 
Rating:
5.0

Never drop your standards for greater profits.

Stanton R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
3.0

Customer did not leave a comment.

Thomas M. 
Rating:
4.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

The fastest pick up, did it in few minutes.

Eduardo C. 
Rating:
4.0

Customer did not leave a comment.

ameenah A. 
Rating:
5.0

Customer did not leave a comment.

Natalasha T. 
Rating:
5.0

it was great

Samuel M. 
Rating:
5.0

Thank you!

teresa P. 
Rating:
3.0

Ordered 12 furniture pads, truck only had 1. I was not charged, but I was left without furniture protection. If not available, an advance notification would have been nice. Poor preparation on the agent's part. Since I picked the truck up before normal hours there was nobody on site to supply pads.

Rick Y. 
Rating:
1.0

Horrible customer service representatives, will never do business with uhaul again will file a complaint with the BBB.

Stephanie T. 
Rating:
5.0

Customer did not leave a comment.

Alvin T. 
Rating:
2.0

The process to pick up and drop off was relatively easy. The truck was physically clean, but the odor in the truck HAS to be addressed. I rented the truck because I am moving. I felt uncomfortable putting new belongings in the truck for fear of it holding the odor. As a result, I am still moving my things in my car and used the truck to take empty boxes to the trash. I honestly feel as though I should be refunded at least half of my payment.

Tanesha W. 
Rating:
5.0

Customer did not leave a comment.

Lorena S. 
Rating:
5.0

The process for phone access pick up did not work. Instead of 8 am I had to wait until 10 am to get clerks assistance. Everything went well thereafter.

Sophia T. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

It was a simple process. I got in and out fairly quickly

Dewayne M. 
Rating:
4.0

Good work, thanks

Shaul I. 
Rating:
4.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Barry J. 
Rating:
5.0

My experience was excellent. The gentleman was VERY pleasant. I will be using that location again.

Sonya F. 
Rating:
1.0

Being over charged for a 2 hour rental. Mileage was wrong when I rented it and when I tried to return it through the app it would not except it. I only traveled 23 miles. Original charge started at $53 and some change. Then it went up to an additional $86. Called the store again and they said the general manger would call me to fix it. Manager has never returned my call and customer service keeps sending me to the store and will not fix it. I will never use this location or the app again. U-Haul keeps trying to charge my debit card for a mistake that was not my problem. I will never use again.

Derick L. 
Rating:
5.0

Fast clean friendly

Harry R. 
Rating:
3.0

Customer did not leave a comment.

Tammy N. 
Rating:
4.0

No problems. Wish equipment was located closer to area needed to reduce mileage costs. Other than that great experience with no issues.

Shakia F. 
No reviews have been submitted for this location.

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