Customer Reviews for Reisterstown Citgo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Reisterstown Citgo

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

DEBORAH M. on

Rating:

They were rude and not helpful

Cynthia K. on

Rating:

I would recommend truck share.

Bill H. on

Rating:

Uhaul is doing a outstanding job keep doing what you do thank you

Calvin T. on

Rating:

I was charged 90 but couldn’t return key until I paid an additional 120 and there’s nobody there to help you

CRIS L. on

Rating:

Customer did not leave a comment.

latetra R. on

Rating:

This was not the original location I was scheduled to pick up a truck from. There was a error with the location and no one processed my reservation so I had to drive 20 minutes out of my way. But a representative gave me 30 extra mileage and a $50 credit. That was a plus. The location clerk seemed as though she did not know how to work the system. She messed up my reservation and added other add-one which caused my fee to be $100 instead of the $75 it should have been with taxes. The u-haul was dirty and I sent a video to the guy who was handling my case. He said he would object me a fee I received but I haven’t heard anything back about it.

Rebecca S. on

Rating:

I was charged extra rate due to mileage... this extra mileage was because my pick up location was changed from when I identified my preference. I’m fine picking up where the equipment is but find it frustrating that because of this change I’m then charged extra.

Jerome G. on

Rating:

Customer did not leave a comment.