Customer Reviews for Rent A Wreck

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rent A Wreck

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Krishna R.
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The online pickup and drop off takes forever and takes big part of rental time when rental window is short. There were no furniture pads that I ordered in truck, but I was still charged rent for those.

JERMAINE D.
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Customer did not leave a comment.

kristen K.
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Just dropped off.

Robert S.
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Customer did not leave a comment.

David M.
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We dropped off the truck after hours. Everything was fine.The instructions how to proceed were clearly posted and easy to understand.

JAMES S.
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The after hours pick up process was grueling. Send pic, continue, send pic,continue, etc. Was annoying and extremely time consuming. There has to be a better way to pre authorize customers and gas and mileage. And maybe assume the vehicle to be in good condition unless notified by the customer

Josue P.
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Excellent service from representative.

Prem kumar S.
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It's good and friendly staffs

adetunji O.
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Customer did not leave a comment.

Lisa S.
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Customer did not leave a comment.

Alexandra D.
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I had a hard time finding the location at first, but when I called, (I believe his name was Carlos?) at the desk helped me get there. I did the pickup stuff on the app which was very useful and easy, stopped into the office to make sure we were good to go, and I was driving a really great, new van before I knew it. The guys in the office were really nice and professional, and I would definitely come back to this location. I had a nightmare experience at a U-Haul location in jersey city when I moved from there, so I was a bit weary, but this time the process was easy and the people were really great.

Brien W.
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Customer did not leave a comment.

michael T.
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Though there seemed to be 3 parties I dealt with - Mike whom I made the arrangements with over the phone (not sure of his location), the pickup location, and drop-off, the pickup location did not provide me with the certificate necessary to take advantage of the free 1-month storage facility. Luckily, the manager was able to take care of this for me at the drop off / storage location.

Alla I.
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Customer did not leave a comment.

JOESEPH M.
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Customer did not leave a comment.

Aaron D.
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Customer did not leave a comment.

Summum P.
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Customer did not leave a comment.

Casey J.
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Customer did not leave a comment.

Robert G.
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Customer did not leave a comment.

Krishna S.
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Only on gps it take some where else

lubertha R.
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Customer did not leave a comment.

john N.
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Customer did not leave a comment.

Rafael R.
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Customer did not leave a comment.

Nancy R.
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The parking lot is very cramped and there was not a place to park the truck other than a handicap spot next to the Audi cars. It was difficult to navigate.

Carmen J.
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Customer did not leave a comment.

Renee P.
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Customer did not leave a comment.

Steven B.
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Customer did not leave a comment.

Matthew C.
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Customer did not leave a comment.

Jason S.
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Have a lockbox for after hours pickup

Gladys V.
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Customer did not leave a comment.

Guillermo M.
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Just dropped truck at night

JOSEPH C.
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Customer did not leave a comment.

Pablo D.
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Everything went smoother than expected. Very friendly staff.

Maciej M.
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Customer did not leave a comment.

Marianela G.
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Never was informed about having to pay extra for mileage

DI W.
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All good.

Matthew L.
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Requested a 9' Van and received a 10' truck. Did not receive any phone call to confirm this change was okay - we were not very happy. Location was sketchy at best and we could have picked up a 10' truck a mile from our home. We thought we were going to East Brunswick to get the van we needed. Staff unhelpful, crowded lot, no parking.

Oscar E.
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I rented online and I think this is a great help in saving time. I just went in and picked up the truck without any delays. The person that took care ok me was very nice and helpful.

Kathryn M.
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Price indicates 19.95 in town - I drove 10 miles round trip - only needed to add $2.00 gas and it cost me 58.00! Ridiculously overcharged!!!!

Victor C.
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Customer did not leave a comment.

Richard R.
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stop charging the $25 cleaning charge, i only had the van for 2 hours to move a large box and they charged me $25 for a cleaning charge. what the heck is that. seems like I was taken advantage of.

desiree S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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