Customer Reviews for Rentz Upholstery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rentz Upholstery
Catherine N. on
Everything was great
Tyler H. on
Nothing needs to change
Deborah D. on
This was a second location. My original pick up and confirmation was for a different location and a larger trailer. When we arrived to pick up the trailer there wasn't one available. They did then send me to Rentz Upholstery, but they also did not have the larger 5x8 trailer. Rentz was very helpful and we were able to get a trailer but not of the size we really required.
Luana H. on
I’m manage a storage facility and this location is the only location I recommend. Bill is super nice to seal with.
Samantha F. on
The truck share 24/7 is extremely convenient. Especially for a quick after hours rental :)
Patrick P. on
The old man behind the counter was rude and more or less berated me for not taking an extra "free" day on the uhaul even after I explained to him I just didnt need an extra day and my itinerary was already planned out. He was pushy and impatient.
migdalia O. on
Friendliness
Douglas H. on
a Friendly business owner.
Harry L. on
Uhaul rental isn't the primary function of this location, and the location reflects that. That said, the older gentleman that helped me was very helpful
Ronald K. on
nothing really just a perfect experience.
BARRY S. on
Great Customer service ...five stars!
Robert D. on
I originally reserved an auto carrier from the Enterprise Road location in Orange City. I checked in online prior to going to the location, providing all needed information (tongue weight, ball weight, etc). When I arrived to pick up the carrier I was told they did not have the carrier I needed and they sent me to the Rentz location 10 miles away. This caused a delay of one and a half hours, but should have been avoided since I checked in before going to the location. Also, I was mandated to pay for two days when I returned the carrier within 8 hours of renting it. One person said they would credit one day and another person said that was the standard and there would be no credit even though the original reservation was not honored. This is not the fault of Rentz Upholstery where I ended up getting the carrier from, but it certainly caused significant inconvenience and delay that could have very easily been avoided with simple competence. Doesn’t make me comfortable renting from uHaul in the future, unfortunately. Also makes uHaul as a whole appear incompetent.
David B. on
Simple drop off. Awesome...