Customer Reviews for Rentz Upholstery
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rentz Upholstery
Catherine N. on
Everything was great
Tyler H. on
Nothing needs to change
Deborah D. on
This was a second location. My original pick up and confirmation was for a different location and a larger trailer. When we arrived to pick up the trailer there wasn't one available. They did then send me to Rentz Upholstery, but they also did not have the larger 5x8 trailer. Rentz was very helpful and we were able to get a trailer but not of the size we really required.
Luana H. on
I’m manage a storage facility and this location is the only location I recommend. Bill is super nice to seal with.
Samantha F. on
The truck share 24/7 is extremely convenient. Especially for a quick after hours rental :)
Patrick P. on
The old man behind the counter was rude and more or less berated me for not taking an extra "free" day on the uhaul even after I explained to him I just didnt need an extra day and my itinerary was already planned out. He was pushy and impatient.
migdalia O. on
Friendliness
Douglas H. on
a Friendly business owner.
Harry L. on
Uhaul rental isn't the primary function of this location, and the location reflects that. That said, the older gentleman that helped me was very helpful
Ronald K. on
nothing really just a perfect experience.
BARRY S. on
Great Customer service ...five stars!
Robert D. on
I originally reserved an auto carrier from the Enterprise Road location in Orange City. I checked in online prior to going to the location, providing all needed information (tongue weight, ball weight, etc). When I arrived to pick up the carrier I was told they did not have the carrier I needed and they sent me to the Rentz location 10 miles away. This caused a delay of one and a half hours, but should have been avoided since I checked in before going to the location. Also, I was mandated to pay for two days when I returned the carrier within 8 hours of renting it. One person said they would credit one day and another person said that was the standard and there would be no credit even though the original reservation was not honored. This is not the fault of Rentz Upholstery where I ended up getting the carrier from, but it certainly caused significant inconvenience and delay that could have very easily been avoided with simple competence. Doesn’t make me comfortable renting from uHaul in the future, unfortunately. Also makes uHaul as a whole appear incompetent.
David B. on
Simple drop off. Awesome...
Michael V. on
Nothing the rental place was fantastic and the man behind the counter was very professional and the trailer was clean.i teed comes the trailer to New Jersey from Florida without an issue
Yanel V. on
Made sure before I got there to fill up the tank to where I got it and they still charged me. Thank God I won be moving anytime soon but I will use Enterprise next time I will not use your company.
Jorge M. on
This is the second time that I’ve rented a truck from this location and I am thrilled about the outstanding customer relations and service. Excellent experience again! Thank you.
laura C. on
Nothing it was a very pleasant experience and the manager was very professional
Guy S. on
this shop is a credit to u-haul.
tameka G. on
Everything went smooth nothing wrong
ROGER S. on
service was excellent. no changes needed.
Alvin G. on
Friendly, excellent service
sam P. on
The nicest man you could ever do business with.
CARMON U. on
have always given good service
Brian E. on
Everything was very good
FREDERICK C. on
Clean windshields ! ??
anthony D. on
Nothing needs to be changed. Great experience.
Gary C. on
Excellent service people friendly do it again
MIKE T. on
No improvements necessary
Stephen D. on
Awesome customer service!
Luana G. on
I always refer Bill. I always use his location, he is a very nice man.
CODY C. on
Nothing I can think of. This is the 2nd time I've rented a Uhaul and it was a simple and pleasant experience. The truck was parked in a way that made it easy to pull out and the inside of the truck was clean and maintained. This location is a well run shop.
Courtney T. on
Very sweet and helpful! As I was wrestling kids they hooked up the trailer to the truck for me!
THOMAS M. on
Super customer service!
Peter N. on
Nothing owner was polite and efficient and was ready for me when I got there. What more could someone ask for
DAVE N. on
Excellent! I will rent from this location again
on
Just keep up with the excellent service
Dolores N. on
first i was suppose to pick up trailer at 12 noon when we got there no one was around a sign on the door read be back at 1 pm that did not work for us we had people waiting to help load trailer we had rescheduled for the following day which meant we had to set up our help again, when we explained this to him the following day he got a little rude to us stating well i have to eat to that's why i am closed from 12 noon to 1pm, i told him then he needs to get ahold of Uhaul and let them know so this would not happen again he said i am a independent dealer, then the guy who helps him hook up trailers in the back was hooking the chains in correctly and i told him that, oh no this is the way my boss told me to do it, i told him the chains need to be crisscrossed and that the hooks are attached to the trailer hitch, he ran the chains through the holes where the hooks are supposed to be attached. complete bunch of idiots. also his computer wasn't working which delayed me even more, i had to wait for him to hand write everything, also the trailer was the nasties shaking noisy loose felling trailer i have ever rented. all in all very bad experience