Customer Reviews for Repair Service Of New England

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Repair Service Of New England

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robert c. on

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The only problem we encountered was having to return the trailer to the rental location to avoid a $500 additional charge. It would have been much better with a one way rental.

Linda S. on

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Ready on time...perfect service....kind, helpful, friendly, professional. A best U Haul experience Thank you to the folks at Gilford NH Uhaul. Llinda Swenson

ROBERT B. on

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James F. on

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Women was very helpful and easy to work with

Gregory C. on

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William G. on

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I had to go to the Gilford, NH location to pick up my rental truck because the truck I reserved at Moultonborough Self Storage did not allow me to gain access to it. This process cost me time and gasoline cost. I had pre-reserved my truck 1 week ahead of time using your 800 phone #. The person I spoke with did a good job but the manager at Moultonborough Self Storage did not make the truck accessible using your Self-pickup process.

richy O. on

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John O. on

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Daniel W. on

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Eric F. on

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Norman S. on

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Kevin B. on

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Very easily/quickly reserved truck online - secured truck several days before I needed it. Once in the store it took about 2 mins and we were off. Truck was great/new. All-around a positive experience.

Richard S. on

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Attendant was very helpful. Van was in excellent condition.

Doug D. on

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Not a thing! Your company rocks and its operated by a quiet young woman who went all out to make my visit. I needed a 20 footer and the that was there was involved in an accident. This young woman, went all out to find me another 20 footer in time for my move! Thank you.

KENNITH P. on

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Very nice and helpful woman at the desk, I don’t know her name unfortunately

corey b. on

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Loved the mobile pick up and drop off. Very convenient

Jack K. on

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Daniel H. on

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Jonathan N. on

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Kim I. on

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Kimberly I. on

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Brian C. on

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Michelle T. on

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Awesome personality!

Mehmet A. on

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jay l. on

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Doris I. on

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John C. on

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Shirley P. on

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KAYLA H. on

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Lovely customer service and was able to fit all my needs ! Very pleased :-)

charles O. on

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Dropped off, quick check out, very helpful and nice

horst s. on

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friendly personnel, efficient service, no wait, clean practical utility trailer, good price.

samantha b. on

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Meredith C. on

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Tricia P. on

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This particular truck seemed to drive hard~ shifting was off and almost responded like a jake break when least expecting it. Made it through a few local trips but the engine definitely seemed to be struggling to shift gears when needed and downshifted when unnecessary. Hopefully nobody has any issues on a long trip.

DuWayne V. on

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Alyssa H. on

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ANDREW R. on

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gary d. on

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Juliana C. on

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Customer service was great

Raymond B. on

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Susann h. on

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Darleen T. on

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louis p. on

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John M. on

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Jeanne C. on

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William R. on

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Attendant was extremely helpful.

Thomas B. on

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The woman behind the counter was particularly helpful during a busy hoifay weekend!

Tricia P. on

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bob s. on

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Douglas S. on

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Staff was under equipped with no jack to lift trailer.

Ryan C. on

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barry g. on

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The woman who helped me with this rental was friendly, knowledgeable, and very capable. An employee to be proud of.

Anothony P. on

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Great service and a very pleasant experience.

Ricky E. on

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Keep Alex in her job as did an excellent job of obtaining our transport needs. Very professional and friendly. Many thanks to her for helping us out.

Cirilo V. on

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Very clean rental truck. Person in the counter very pleasant.

Maria R. on

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richard s. on

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Very friendly and helpful individual on site.

LISA H. on

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The woman we dealt with was very helpful and very pleasant to work with. She was really on top of things. Very nice!

Jim L. on

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Kristine B. on

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Gary R. on

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Friendly, flexible and efficient.

Ryan R. on

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Need better signage from street though - GPS took me to storage center down the street and had to call for where located

laura g. on

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Edward E. on

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moved a lot of household belongings safely. Unfortunately all the tie downs in it were absolutely useless. You have to come up with a better way for us to secure our merchandise. What is there ,should have small ropes attached to it to enable us to be able to use it.

Kevin L. on

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Wayne E. on

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HEATHER P. on

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Self check in takes too long and prior notice should be given about the fact that Uhaul needs to contact a friend/relative about your identity.

BRUCE M. on

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Staff was welcoming and friendly . Made sure that contract and terms of rental were understood. Equipment well maintained and clean

CLAIRE P. on

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I didn’t think it was the customer responsibility to remove the build up ice on the windshield which was time consuming. I was very nervous regarding the crack across the whole windshield should the slightest rock or stick hit it, it definitely would have shattered and may have caused an accident or a delay in my schedule.

peter t. on

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David R. on

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Great experience!

Susan I. on

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Dan t. on

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kevin s. on

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stephen d. on

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Alex was fantastic. She was quick courteous and even had a smile as she rented her brand new truck on a one way rental (hehe). I had reservation with a different company that had fallen through. Alex made sure my move kept on schedule Thank you

Janice T. on

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Could not adjust right rear mirror.

DANIEL C. on

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The truck seemed to need transmission work and we reported that to the staff.There's no way they would have known this without taking the truck out for a drive.

frank f. on

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in previous use of this location, was excellent. this time, had significant. significant problems with the truck. it was given to be virtually empty of gas. the truck also broke down, it was a nightmare.

Wayne K. on

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Doris C. on

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Fast, Friendly Service. No problem changing dates when our closing got bumped!

Daniel C. on

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Armand B. on

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Have used this location for years, will continue. Great customer service.

Kimberley C. on

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steel s. on

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Truck was in poor driving condition. Had a terribly shimmy that began at about 40 miles per hour and only got worse. Something definitely off about its front end. Made a long distance drive an unpleasant experience.

Edward B. on

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Ron B. on

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Theodore k. on

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The trailer wasnt big enough and i returned it within 1 hour and still was charged the 5x7 trailer i rented only had a 4ft opening and i did not notice that

Heidi H. on

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Wayne M. on

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Girl at the counter was very nice will use this place when I move again

lindsey k. on

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The receptionist was very warm and friendly!

Paul D. on

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The young lady who helped us was an outstanding person end employee for you .

BRAD C. on

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June G. on

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fred p. on

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Your personal are excelant very helpful.

bruce s. on

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Lady at desk was very polite, will come here again for future rentals

Kathleen B. on

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John B. on

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Julie L. on

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The young gal I dealt with both on the phone and at pick up was very helpful, knowledgeable and pleasant.

Glenn B. on

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Alex was great, knowledgeable and friendly and enjoyed my Brother and I's attempt at Brotherly digs (we are making assumptions here but she did giggle a bit). She was great and the whole process was stress free and quick. Saved the day allowing us to do a Lowes run to get lumber to our boat for a few island projects - thanks Alex!

Husam F. on

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