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Kathy M.
Customer Reviews for Rhino Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The tires had dry rot showing. I did have a blow out during my travels do to dry rot. Dave from roadside assistance was great and very helpful. I believe there should be a walk around checklist including tire maintenance.
Kevin A.Everything was great!
Thomas P.After 3 tries, gave up on finding it open.
CHARLES P.Truck turned in a day early. Charged 20.00 dollars without any explanation. Small town, they could have called. Plus way over priced!!
John Allen M.I was checked in and my paperwork processed quickly. The young lady was friendly and cheerful. Thank you!
KARL K.Got charged for mire gas when I put gas in it..boo
PHILLYS MARGARET L.Three direct things that affected my decision. 1. I asked for a 26 foot truck and they had a 26 foot truck but all I could get was a 20 foot truck. This caused extra trips and stress during the move. 2. I drove the truck 28 miles and refilled the gas tank afterward. I spent $28 on 7 gallons of gas. Either that is terrible gas mileage or it was not full when I got the truck. 3. I had to rent an appliance dolly an extra day because I was told you would not just leave one in the back of my truck to rent after hours. When I did get the truck there was an appliance dolly so I wasted by $42 renting the dolly.
Micheal F.None
RICHARD LEON H.They were closed when we dropped off the key
mary T.The agent, Jackie, and her assistant, Jessica, were knowledgeable and fun to work with to work out the details for renting a truck and accessories.
Tom Q.