Customer Reviews for Richards Tire & Services
(U-Haul Neighborhood Dealer)

458 reviews

501 Hwy 412 E   Siloam Springs, AR 72761

(479) 524-6989

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 524-6989

501 Hwy 412 E
Siloam Springs, AR 72761

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rosemary J. 
Rating:
5.0

Customer did not leave a comment.

Rosemary J. 
Rating:
5.0

Lower the price and am trying to be funny av been told to keep my day time job 2

RYAN C. 
Rating:
5.0

I received fast courtios attention and am very pleased with my truck rental. Will use this location again.

ARTHUR E. 
Rating:
5.0

Nothing, it was very good service all around

ALBERT V. 
Rating:
5.0

Very good access off Hwy 412 into their facility with lots of maneuvering room to park any size truck. Their personnel had me out of there in 5 minutes.

DAVID S. 
Rating:
5.0

I have dropped off three rentals at this location in the past three weeks. The site has plenty of room to accommodate U-haul trucks and is located right on Hwy 412 for easy access. Check-in took just a few minutes and the personnel are very courteous and friendly.

David S. 
Rating:
5.0

Richards Tire & services is the largest uhaul dealer in Siloam Springs, ar. why is this business on your places to chose for return not listed?

Jimmie P. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

GERALD R. 
Rating:
5.0

Customer did not leave a comment.

TARA P. 
Rating:
5.0

Customer did not leave a comment.

Rhonda L. 
Rating:
5.0

great service and nice, helpful people

John A. 
Rating:
5.0

Great experience ! Super helpful !

JERRY C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
3.0

Inform them of the damage to the vehicle. On the receipt slip it said customer accepted. I was unaware of the damage. The price was expensive too! I also think the milage was incorrect. I did not drive but 10 miles back and forth twice.

CORY M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Light check.

Cody H. 
Rating:
5.0

Customer did not leave a comment.

Derek R. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA T. 
Rating:
5.0

N/A

Tyler B. 
Rating:
5.0

Parking lot was a little tight for backing in uhauls so it would be helpful if cars were rearranged.

JUSTIN W. 
Rating:
3.0

Trailer we were returning had leaked on the way back to where we were going. When we opened the door to unload there was a few things that had gotten wet. They informed us there was nothing they could do and we had to contact the location where we picked it up at

Heather D. 
Rating:
4.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Both locations were great. My only problem was with the uhaul website. I could not log in at all when dropping off and my attempts to retrieve my password did not work so was not able to check the truck back in correctly but the truck was returned and keys were put in the return slot. Customer service at both locations was great but the UHaul website was very frustrating.

Carol U. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
3.0

Price was a bit to highway charged to much for only needing it for around 10 hours

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Beth C. 
Rating:
5.0

Customer did not leave a comment.

JACKIE B. 
Rating:
5.0

Customer did not leave a comment.

XAYVANG C. 
Rating:
5.0

Customer did not leave a comment.

TRACY E. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY M. 
Rating:
4.0

It was all good.

ANDRES Z. 
Rating:
5.0

Do a little better job checking the vehicles it because they were pretty dirty the people were very nice and the guy was great at the place but the drugs were dirty so it is what it is but we always appreciate U haul

TERRY K. 
Rating:
3.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

there was a wobble in the front tire, probably driver side and the hood was not latched down. other than that the truck was fairly clean and ready for use.

NATHAN H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Richard was very helpful and professional.

Kurt D. 
Rating:
3.0

Interior of trailer was not clean.

Chris T. 
Rating:
5.0

I came in very close to closing time and with no scheduled pickup appointment. The team here took care of my rental quickly and with no hesitation. Really appreciate their service.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Jonathon W. 
Rating:
4.0

Reported leaks when I turned in trailer.

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

Calvin L. 
Rating:
5.0

Newer vehicle. Super loud. Last person smoked and left the ashtray full. Had to clean the cab to be able to stand the smell of cigarettes. The loudness was almost unbearable for 950 miles. If this is the average age and quality of your vehicles. I'll be looking elsewhere.

Chris G. 
Rating:
5.0

Did self check-in. Easy location to drop off.

Terry C. 
Rating:
5.0

Friendly, professional, dependable. Thank you!

Timothy B. 
Rating:
5.0

The people were very kind and helpful and quick! Nothing to improve upon. It was a great experience!

James M. 
Rating:
5.0

Customer did not leave a comment.

Roy B. 
Rating:
5.0

Customer did not leave a comment.

Josue J. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Personnel were very friendly, professional and helpful. Would definitely recommend them!

James B. 
Rating:
5.0

Great Customer Service, friendly, helpful. Thanks!

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Juliette S. 
Rating:
5.0

Customer did not leave a comment.

Juliette S. 
Rating:
4.0

As a satellite location independently owned it is easy to find and friendly.

Carl H. 
Rating:
5.0

Customer did not leave a comment.

TRENNA L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
4.0

Customer did not leave a comment.

Myra K. 
Rating:
5.0

I was originally told by the pick up facility that I had to return the transport at the location at 600 south holly st in. Siloam Springs. I requested Richard's tire service as the drop off and was told that it wasn't an option. When I went to the location on 600 south Holly he told me I couldn't return it there and the had told uhaul to stop sending drop offs to that location and directed me to my original request of Richard's tire service. Richard's was awesome and the only bright spot of the entire rental process. If you give awards or bonuses, please give one to Richard's and deduct anything needed to do so from Cardinal Computers and deduct from the 600 south Holly location to hand over to Richard's. Everyone else was pitiful and I give quite a bit of slack after working in the car rental industry.

Coy S. 
Rating:
5.0

I always love doing business at this location. Always friendly and quick.

JOSHUA D. 
Rating:
2.0

Customer service was subpar. I order and paid for everything online but when I got there they started a whole new order. Could not provide any of the packing blankets I had ordered.

Christopher W. 
Rating:
5.0

Awesome customer service!

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Every thing I need was provided. Outstanding customer service

DEAN H. 
Rating:
5.0

Very Easy and Convenient to execute the Rental Drop Off activities at this location. It was conveniently located right on Highway 412 and was just a short drive from where we unloaded the U-Haul truck to the drop off location -- The manager was also very friendly and accommodating when we arrived to make the drop off. Well Done Richards Tire & Service Center!

Fred G. 
Rating:
5.0

Customer did not leave a comment.

Michael U. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
2.0

When a reservation is made then it is assumed that when a customer arrives the truck or trailer that is reserved will be there. This has happened three times in the last two years. No warning or heads up about it. UHAUL assumes the customer has the time to make an hour round trip to get another one from a different location not close by.

patrick M. 
Rating:
1.0

This is not my review for this location. This is for the location that I was suppose to drop off but then denied my drop and told me to drop off at Richards.

Marc G. 
Rating:
5.0

Customer did not leave a comment.

Melissa B. 
Rating:
1.0

The battery was dead in the truck. Then we were told we had to waif for repairs which would have taken about her hour. I had to call customer service to get a new truck.

Jackie L. 
Rating:
5.0

Customer did not leave a comment.

Jaimie L. 
Rating:
5.0

Easy after hours return process. Thanks!

Dwight J. 
Rating:
5.0

Friendly staff, clean truck, easy transaction, reasonable rates.

TIMOTHY R. 
Rating:
5.0

Richards Tire is my "go-to" for Uhaul Rentals. I drive past 3 other rental places to get to Richards because they are always friendly, very knowledgeable, have a good selection and a lot that is easy to get in and out of.

David V. 
Rating:
4.0

Customer did not leave a comment.

Shadow B. 
Rating:
5.0

Customer did not leave a comment.

levi S. 
Rating:
5.0

It doesn't get any better than this. Excellent customer service, and clean equipment in great shape. Well done

William C. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

KAREN C. 
Rating:
4.0

Customer did not leave a comment.

Stormy C. 
Rating:
3.0

I had to drive an extra 30 miles one way (60 miles out of the way) bc your folks told me that was the only trailer in Northwest ark. But when I turned it in at my local store, lo and behold there was one there which I found out had been there all along. And as it turned out, I couldn't use the trailer anyway because when I put the car on it the weight of the car pushed my rear down so that the lousy design of the trailer caused it to rub on the ground. This design is basically non functional. I ended up having another person drive the car while I needlessly dragged your trailer for 160 miles. Personally, I think you owe me a refund.

Herbert S. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

elton S. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Well I thought everything was GREAT!!! The only thing I would recommend is getting new tires on the back of that truck. Besides thatit was wonderful!!!!

Beau S. 
Rating:
3.0

Clean the vehicle and look over the vehicle with me. Provide more supplies.

Scott R. 
Rating:
5.0

Very nice people

Michael C. 
No reviews have been submitted for this location.

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