Customer Reviews for Richards Tire & Services
(U-Haul Neighborhood Dealer)

506 reviews

501 Hwy 412 E   Siloam Springs, AR 72761

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022 - 11/30/2022: Closed

Services at this Location:

Contact Us

501 Hwy 412 E
Siloam Springs, AR 72761

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022 - 11/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Pretty Awsome I have the Same trailer Reserved for Friday morning

HENRY W. 
Rating:
3.0

You need to maintenance your trucks the truck I got had hardly any breaks it ran real rough I almost hit somebody else two times

Patsy R. 
Rating:
5.0

The trailer was exactly what we needed and the staff was super helpful! Great experience!

Dawn E. 
Rating:
5.0

Friendly, courteous service and very helpful. U-Haul needs to make an open utility trailer that is a little wider—-the 4'9” width is a little tight for zero-turn mowers, making it more difficult to load and unload.

RONNIE W. 
Rating:
5.0

Courteous, friendly service. Extremely helpful.

RONNIE W. 
Rating:
5.0

Everything was great!

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

Jacob A. 
Rating:
5.0

Perfect rental experience !

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
4.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Actually have the truck I needed in the town I was able to reserve it in. Two representatives at the location truck was picked up at. One was not nice, rude. The other was his alter ego. Truck was not fully gassed. Somehow I am supposed to know how many gallons the truck holds, subtract how many gallons it had a pickup, also I needed to know how many gallons I was to use prior to drop off so that I left it with the same amount it had at pickup. In short, I got screwed out of about $50 of gas. Never had issues with Ryder.

Kristin E. 
Rating:
5.0

Customer did not leave a comment.

Kathryn M. 
Rating:
5.0

Customer did not leave a comment.

ed P. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Kirkland C. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
4.0

No problems encountered.

Tim D. 
Rating:
5.0

Customer did not leave a comment.

Kathryn A. 
Rating:
5.0

Customer did not leave a comment.

Megan N. 
Rating:
5.0

Over all the location was good.

Kelvin P. 
Rating:
5.0

I wouldn't change a thing. Very happy thank you

Jeffery H. 
Rating:
4.0

Customer did not leave a comment.

Heather K. 
Rating:
5.0

Customer did not leave a comment.

Rosemary J. 
Rating:
4.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

Quick and hassle-free rental. I've relied on Richards Tire's professional service for years. I always recommend them to others.

Rulon F. 
Rating:
3.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Ernest W. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

JESSY G. 
Rating:
5.0

Customer did not leave a comment.

Danja K. 
Rating:
4.0

The bed of the truck was not swept out, not unacceptable, but not swept none the less.

Dorothy D. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

Good service

ALBERT V. 
Rating:
1.0

I was hit with an additional $60 charge that I was not told about and was not expecting causing me to be late to make my car payment

George E. 
Rating:
4.0

I like the guys at Richards... they are good to work with. The truck however, was quite dirty inside the cab. Also, the heater fan worked intermittently, and the wipers are in dire need of replacement. The truck ran fine and did what it was supposed to.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

TYLER S. 
Rating:
5.0

Moving from California to Arkansas has been filled with hardship and hard times. Dealing with the U-Haul at Richards Tire & Services in Siloam Springs is one of the easiest and comfortable situations we've encountered during our move. I highly recommend them for ALL you U-haul needs. Very kind and understanding. Thanks again guys.

RICKEY R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
3.0

Have more pads in stock. I only got 2 of the 6 dozen I reserved.

Debra D. 
Rating:
5.0

Customer did not leave a comment.

SEAN D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL E. 
Rating:
1.0

I was supposed to get 160 miles free for a military discount. Turns out that uhual representative LIED to me and uhual wont honor what I was told when I booked the rental. Will be sure to let ALL military personnel to never book uhual again

ROBERT R. 
Rating:
5.0

It was quick and easy to take care of the paperwork and payment. He let me leave the transport there until I had the truck loaded. Then I could come back and hook the trailer and load the car. Big lot with plenty of room to maneuver around.

RICK K. 
Rating:
5.0

Make sure you reach out to the customer by phone the day before to confirm availability of the truck, etc. I had to go there the day before.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

Rosemary J. 
Rating:
5.0

Customer did not leave a comment.

Rosemary J. 
Rating:
5.0

Lower the price and am trying to be funny av been told to keep my day time job 2

RYAN C. 
Rating:
5.0

I received fast courtios attention and am very pleased with my truck rental. Will use this location again.

ARTHUR E. 
Rating:
5.0

Nothing, it was very good service all around

ALBERT V. 
Rating:
5.0

Very good access off Hwy 412 into their facility with lots of maneuvering room to park any size truck. Their personnel had me out of there in 5 minutes.

DAVID S. 
Rating:
5.0

I have dropped off three rentals at this location in the past three weeks. The site has plenty of room to accommodate U-haul trucks and is located right on Hwy 412 for easy access. Check-in took just a few minutes and the personnel are very courteous and friendly.

David S. 
Rating:
5.0

Richards Tire & services is the largest uhaul dealer in Siloam Springs, ar. why is this business on your places to chose for return not listed?

Jimmie P. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

GERALD R. 
Rating:
5.0

Customer did not leave a comment.

TARA P. 
Rating:
5.0

Customer did not leave a comment.

Rhonda L. 
Rating:
5.0

great service and nice, helpful people

John A. 
Rating:
5.0

Great experience ! Super helpful !

JERRY C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K. 
Rating:
3.0

Inform them of the damage to the vehicle. On the receipt slip it said customer accepted. I was unaware of the damage. The price was expensive too! I also think the milage was incorrect. I did not drive but 10 miles back and forth twice.

CORY M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Light check.

Cody H. 
Rating:
5.0

Customer did not leave a comment.

Derek R. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
4.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA T. 
Rating:
5.0

N/A

Tyler B. 
Rating:
5.0

Parking lot was a little tight for backing in uhauls so it would be helpful if cars were rearranged.

JUSTIN W. 
Rating:
3.0

Trailer we were returning had leaked on the way back to where we were going. When we opened the door to unload there was a few things that had gotten wet. They informed us there was nothing they could do and we had to contact the location where we picked it up at

Heather D. 
Rating:
4.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Both locations were great. My only problem was with the uhaul website. I could not log in at all when dropping off and my attempts to retrieve my password did not work so was not able to check the truck back in correctly but the truck was returned and keys were put in the return slot. Customer service at both locations was great but the UHaul website was very frustrating.

Carol U. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
3.0

Price was a bit to highway charged to much for only needing it for around 10 hours

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Beth C. 
Rating:
5.0

Customer did not leave a comment.

JACKIE B. 
Rating:
5.0

Customer did not leave a comment.

XAYVANG C. 
Rating:
5.0

Customer did not leave a comment.

TRACY E. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY M. 
Rating:
4.0

It was all good.

ANDRES Z. 
Rating:
5.0

Do a little better job checking the vehicles it because they were pretty dirty the people were very nice and the guy was great at the place but the drugs were dirty so it is what it is but we always appreciate U haul

TERRY K. 
Rating:
3.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

there was a wobble in the front tire, probably driver side and the hood was not latched down. other than that the truck was fairly clean and ready for use.

NATHAN H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Richard was very helpful and professional.

Kurt D. 
Rating:
3.0

Interior of trailer was not clean.

Chris T. 
Rating:
5.0

I came in very close to closing time and with no scheduled pickup appointment. The team here took care of my rental quickly and with no hesitation. Really appreciate their service.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

Jonathon W. 
Rating:
4.0

Reported leaks when I turned in trailer.

RAYMOND B. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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