The van that I rented was unsafe to drive in winter conditions. There was no windshield wiper fluid spraying from the nozzles. At first I thought it was snow or ice was blocking the nozzles, but upon cleaning and further inspection, the nozzles were not visible. Checking underneath the hood of the van, the washer fluid was at nearly full. I held down the windshield fluid control for minutes at a time with no result. When returning to the van to the drop off location, I noticed the fluid level did not change despite frequent attempts to use it. At times the windshield reached 100% white out conditions. The great majority of the time I only had small streaks from the wipers to view from. This is absolutely unacceptable and unsafe.
Matthew S
Customer Reviews for Ricks Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best service and best customer experience
Nipesh PThanks, everything is good
Hector MThe counter person was helpful,with uploading my drivers license info.
KEvin S