Customer did not leave a comment.Michael D.
Customer Reviews for Ridis #9
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CRYSTAL G.
Did not see anything i needed to see changedKeith M.
Customer did not leave a comment.jeremy H.
Great service from the store employees!George E.
Not the fault of this location, but the app is glitchy and several errors were made that required several phone calls to customer service to correct. As a result of the glitches My order/reservation was not listed in my app and therefore I could not follow the truck pick up locations until calling again an hour before pickup. Nonetheless the actual pickup and use of the truck worked very well.Matt P.
Took before and after pictures of the gas gauge. Made sure to fill up a little bit more then I got the truck with. Still was charged for gasoline. Also, the back of the truck was never cleaned up.Robert K.
Back door was frozen shut and cable on back door malfunctionedWilliam O.
Customer did not leave a comment.JASON W.
Customer did not leave a comment.Thomas S.
The website was not very user friendlyCARL G.
Great customer service. Fast and easy to work with!JEREMY L.
Don't use carryout s that are not staffed to help customers connect trailersGREGORY Y.
Picking up and returning I had great customer service and no issues with the truckRandall W.
I was asked to use the computer to enter information rather than the owner. Also asked to hook up trailer on my own. Reservation was changed to different location without email notice. New location owner was not friendly. Had reserved 12 blankets and remained him although on reservation....Carey V.
Customer did not leave a comment.Dominic M.
Customer did not leave a comment.RYNE F.
Customer did not leave a comment.lisa J.
Customer did not leave a comment.Scott C.
There was no one there to help attach and load the tow dolly for us. The area manager had to be called in to do the job It was only our good fortune that he was available, though we had to wait for him.MAX J.
Customer did not leave a comment.Laura E.
The manager needs lots of Training to be a manager. (Insults, ridicules and no one should have a horrible experience in the face of earth. He even harrased my family) Went 45 min late Manager made me drive to a different state to get me a truck. The other African American Employee felt sorry for me and almost gave me the key, but the manager grabed it from him and took it away. He is comparing a Doctors office to an Uhaul rental company. (The irony is he comparing to a Doctor itself). WORST experience in my life period.Sriramachandran G.
Customer did not leave a comment.JOHN N.
Customer did not leave a comment.Thomas G.
Picking up the rental was quick and easy!JEREMY H.
There was only one guy working and he had way too much to do to accommodate everyone in a timely manner. He did as good as he could though.Henry Z.
Customer did not leave a comment.Brandy H.