Customer did not leave a comment.Benjamin A.
Customer Reviews for RightSpace Storage Ventura
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The check in process was ridiculous. I had no idea. It took me almost an hour to check out after hours!! A passport or lease would have been easy but not something I keep in my purse. They actually call someone while you wait!! Who knew?? Not meZack T.
The van was on empty. Both driver and passenger mirrors were loose and did not stay in place making it dangerous to drive.Daniel B.
I'm only being asked to rate this location because my original reservation at the Thompson Blvd. location in Ventura went unfulfilled. I had reserved a 26' truck to move everything I had in one trip since I was real tight on time. I got to the store and they said they didn't have the truck I requested and told me if I wanted a much smaller one I'd have to drive 10 miles out of the way and make multiple trips (more mileage cost, more fuel used, more time taken to accomplish my move). I thought a reservation was made to ensure you got what you needed when you needed it. I guess with U-Haul it's only a "maybe, but we don't really care about your planning or how your move goes".Derek W.
Customer did not leave a comment.JESSICA L.