Customer Reviews for RightSpace Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of RightSpace Storage

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John L. on

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Roy C. on

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JOE M. on

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Carl b. on

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Ted T. on

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Everything with the location and the representative working there were Excellent. The only thing that was wrong was if you bring it back with more fuel in it than what you started out with they wont help to reimburse you the difference BUT if you bring it back with less than what you started out with they charge you TWICE as much the fuel cost to make up the difference. 6 hour rental cost was over $400.00, NOT worth it!!!

Jason B. on

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Christopher E. on

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Have trailers at the locations the custom requests rather than another location. But otherwise this location was excellent! Thank you.

Richard B. on

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LAURA R. on

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Michael G. on

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TIm L. on

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Trailer was frozen to the ground and was handed a a iron bar and told to go chip it out

Andrei G. on

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Convenient location.

BEAU A. on

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Very personable interaction on the phone.

Elizabeth A. on

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Mario G. on

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Cheryl K. on

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Stuart F. on

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Great drop off for future use.

Josh L. on

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JOANNA B. on

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They were very helpful and accommodating

Kellie A. on

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I reserved a 15 foot truck 3 weeks before my move. Two days before my move U haul called me and told me there was only a 10 foot truck available unless I wanted to drive an hour away from my home to pick up a 15 foot truck. I was NOT HAPPY with this experience!!! This was not acceptable, and what is the point of a reservation if you can't follow through on what the customer needs? I will use another company next time. You have one job, and that is to provide the customer with what they reserve. You made my move a stressful hassle.

walter k. on

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Scott H. on

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Brynn J. on

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Charles P. on

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Online and in person service were a pleasure

Jeffrey T. on

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Did not offer refund after complaints were made

Bob K. on

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Maryann S. on

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Your price was way to high I only used it a few hours not worth it never again

Paulina M. on

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debra b. on

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Very friendly and accommodating people - it was a good experience.

Lianne L. on

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Cheri was wonderful and went above and beyond in every way. Highly recommend!

PAUL C. on

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peter c. on

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quick, friendly atmosphere.

Sabin B. on

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For same reason as above

Peter J. on

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Staff was especially helpful.

MICHAEL A. on

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Truck reeked of cigaretts

richard a. on

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richard a. on

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Excellent Service, knowledgeable manager, and convenient location. Highly recommended.

Stephen G. on

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Everything went well!

CATHY G. on

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Shawna M. on

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Include rented dollies when ordered or tell the renter you don't have it. You don't just leave someone hanging. Worst experience ever. I don't think I'll be using uhaul again

Kathy R. on

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Ron R. on

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Robert M. on

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Nothing! Everything worked out great!

Charles A. on

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Very unhappy with Uhaul in Rochester NH! I requested a 26 foot truck for 5 days with pick up and drop off at the 1683 White Mountain Hwy Wakefield NH. I received a call from Ann in Rochester the day before pickup asking if I could return the truck to Rochester which I agreed to do. Here is where I am disappointed. I only used the truck for two of the five days requested but I was charged for the full five days and told that they could not reimburse me for the three days not needed because I was a "one way" customer and dropped the truck up in Rochester. This pisses me off since the only reason that I was a "one way" customer was because Ann asked for a favor of me to return the truck to Rochester which was out of my way! I only used the truck for 51 miles and feel that Uhaul has cheated me out of $120 for the early turn in!

Ted T. on

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JAMES F. on

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DZEVAD I. on

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Jerry F. on

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Kris C. on

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Geoffrey D. on

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Everything about the rental shop and the rented truck was excellent.

Gary L. on

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stephen g. on

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