Customer Reviews for Riva Truck

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Riva Truck

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Piero M.
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This place is strategically & convenient for everyone who needs a rental truck/van for quick access to all major hwy, in all directions, like 427 & 407, or 27 & 7. Also there is a gas station right beside, excellent to fill up before returning the vehicle & a car wash right attached, if needed. We would love to have always someone there in person, just in case any questions arise, but, if done proper on line, there is absolutely nothing to worry about. I was 100% pleased with the service & honesty. Thank you.

PIETRO C.
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Customer did not leave a comment.

michael G.
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I ordered a dolly. They forgot to include it but I still paid for it.......

ANTONIO R.
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Customer did not leave a comment.

Robert B.
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LOANTHIKIM N.
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RAMANDEEPSINGH G.
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Yash K.
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This is a joke a scam. Rented the truck which was not clean and then when dropping it off the guy didn't have time to come check. Drive 31miles(49kms) filled $16 gas and still charged me $12 for gas. What great crooks. $28 gas for driving 49kms what a JOKE. Lin the guy at the counter was worst

Robert B.
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Customer did not leave a comment.

Marco V.
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Mishail P.
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Waleed E.
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RAMANDEEP SINGH G.
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Thomas H.
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Peter P.
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Good overall experience!

Gaurav M.
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Customer did not leave a comment.

Patricia M.
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2nd time tire pressures low. Luckily I caught it before I left the location and they corrected the situation. Tire pressures were low when I returned the vehicle and I informed the associate that processed the return. DISAPPOINTED that the van was not sanitized. I specifically asked if it had been sanitized and was informed that it was clean but not sanitized. Given the pandemic I would think that an organization the size of U-Haul would go the extra steps to ensure all customers were safe. Sanitizing vehicles between rentals is the least that could be done.

Andrew C.
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Quick service both picking up and dropping off with a reservation. Would come here again.

Aamir S.
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Get your truck from this location.

Julia D.
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Customer did not leave a comment.

Joanne S.
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Customer did not leave a comment.

Daniela C.
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I waited 1.5 hours for my truck to arrive, as the customer returning the truck I was supposed to use was incredibly late

khawar B.
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Customer did not leave a comment.

David B.
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PATRICKA B.
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As a returning customer, the booking was simply a phone call and then quick appearance of confirmation in email. The best rate being applied to the rental was a smile. :)

Glenda F.
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The online process was long and tedious. Why was it necessary to call someone who knows me???

WESTLY G.
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Vary helpful employe !! Got me all set up and on the road fast 👍👍👍

Michael I.
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Truck was fine but furniture dolly I rented was not included so had to seek a refund for it.

PAOLOPIETRO L.
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Customer did not leave a comment.

Franco P.
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When we arrived at this location, we expected the rental to be parked in the front as we were told, but it was around the back. It was very confusing!

suzette D.
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A better approach on clarifying the $20 service fees for drop off after closing hours.

jamal A.
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Customer did not leave a comment.

Navjosh Singh P.
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Navin D.
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GRACE R.
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Rob M.
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Location and time were perfect for me. Worked out great.

NICHOLAS Z.
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pick up of the rental vehicle was a very quick, easy and pleasant process - staff were very helpful and accommodating!

Gaurav S.
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Customer did not leave a comment.

Tracey B.
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Judy N.
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Riva is willing to help customer however the U-Hall systems appear to be diffucult to use. I was not impress to wait for 30 minute just to rent a small utility trailer.

christine B.
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As I was already in the system it was so easy to book. Excellent agent at this Woodbridge location!!!

yorko A.
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Customer did not leave a comment.

Safia K.
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michele A.
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It was a good service overall.

Kendra F.
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The gentleman who was working gets 5 stars. The rest of uHaul gets 1/5. I had so many issues with this rental I will not be renting from uHaul again. My pick up location was changed three hours before my pickup time and I was basically told that it's too bad, they can't do anything about it. I was compensated $50 but that $50 I had to use towards gas as the new pick up added an additional 30 minutes to my drive. I got the truck with a quarter tank, returned it with a half tank and never received a refund for that extra fuel. Very disappointed.

Niran P.
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Customer did not leave a comment.

John C.
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linh N.
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It was all good, will coming back for sure.

Tofigh A.
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Customer service was amazing at the dealership

Pamela G.
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I went after hours so I didn't go inside.

mickayle K.
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Customer did not leave a comment.

Thomas D.
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Very smooth moving day with this truck!

Dalwinder S.
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keep coustmer feel comfortable I think this best tool

SARANJIT B.
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Check in was a pain using the app

Franklim B.
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For first time at this location I'm very satisfied with your customer services.

Frantisek J.
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Customer did not leave a comment.

wendy G.
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Continue doing business as you already have an excellent attitude towards your customers Thanks to your professional working crew. I will come again

Antonio M.
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I would never rent from U Haul again. gave me a truck that was unsafe!!!!

deepak V.
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Customer did not leave a comment.

Debbie S.
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I would like someone to give us a call. 416-566-7177

Hrudaya Spandana B.
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PHILIP D.
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SUNIL P.
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Rude staff and overcharged fuel. They don't want to explain how they measure the fuel. Unacceptable behaviour

Hong N.
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Customer did not leave a comment.

Marek P.
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Quick, in and out!

desha S.
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There was no one there to answer questions. We were on hold for 30 minutes with customer service.

Frango A.
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Francesco M.
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Patricia M.
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XIOMARA P.
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the guy there was so proffesional 100%

Wayne S.
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They didn't have any blankets that I ordered

Miroslaw C.
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Customer did not leave a comment.

anupkumar P.
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Narinder R.
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The time to return and pick up should have half an hour difference. When I went to pick up The truck was not return and person says my time is until 6.00pm and I should be able to pick up by 5.pm by the time I pick up about 6.30pm.

ROLAND G.
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quick, polite service

Ioannis V.
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Truck was given to me with 1/4 tank of gas. I had a long drive ahead of me and had to gas up prior to even starting my day. Make sure the rental trucks have a decent amount of gas right away for the clients.

anthony P.
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Customer did not leave a comment.

Adewale O.
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Ardiana B.
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Very friendly customer service, polite and accommodating. Excellent service. Made customer feel important for their business and appreciated. I will definitely recommend this store to others

Kyle S.
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Customer did not leave a comment.

carmen S.
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thank you for your exellent service and and a well maintained truck

Kyle K.
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The truck was dirty upon pick up.

pathmanathan S.
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Trucks needs little bit more clean inside.outside was ok

ranjeev T.
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VERY GOOD SERVICE AND VERY PROFESSIONAL. VERY HAPPY

Mark M.
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Just dropped it off here

Ron L.
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I'd just like to say how incredibly helpful Lynn was through my moving experiences. He is an outstanding man with tremendous warmth and caring shown to those needing help. Thanks again Lynn for your kindness and help. Connie shelley

PATRICK M.
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Cannot think of any improvement needed at the moment.

AMIR M.
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through no fault on Uhaul's there were some sketchy people outside of the location which made me a bit nervous. I wish a rep would have walked me to the vehicle.

Bob D.
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UHaul signage on HWY 7 would have helped to find location since it was located at the rear of a building with other tenants. After hours drop off therefore didn't go into office.

stavroula T.
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Customer did not leave a comment.

Joe D.
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matthew C.
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Friendly, quick, and honest.

Beata P.
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kristina P.
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Everything was good. Good people to deal with.

Marco C.
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Customer did not leave a comment.

vincenzo D.
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Dennis W.
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Extremely fast, quick and seamless. Faster than flagship U-Haul locations.

Dale P.
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ye L.
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mike M.
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Exvellent and friendly customer service

No reviews have been submitted for this location.

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