Charged a furniture dolly when there was not one available & I never ordered one. Also fuel was at 1/8 which is absolutely ridiculous to send a rental out at 1/8 fuel.John D.
Customer Reviews for RJ's Equipment LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a car dolly for the Greensburg location 09/04/2019. Everything was completed and I expected the dolly at that location. 09/05/2019 @ 9:00 am I arrived to pickup the dolly. I was advised that it wasn't available at that location. Was then directed to R.J.'s equipment in Jeanette. This now put my time line out of order. I was offered no help on the phone speaking with the Greensburg store. The female manager stated she had no record of the reservation and could not help us. I did not receive a phone call telling me the dolly would not be there.James K.
This Uhaul location went above and beyond to provide an enclosed trailer to me. appreciate their efforts.Richard S.
Customer did not leave a comment.Jessica P.