Customer Reviews for Robert Cloutier Autos

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robert Cloutier Autos

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Andre L. on

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lucie h. on

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yves g. on

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patrick m. on

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in french please

AMINE B. on

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the brake was dead, whene I was in the highway 60 milles/h and puch the brake , the truck swing as dancer.

Julie D. on

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Pietro M. on

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Ceci concerne le centre d'appels 24/7 (anglo). L'écoute du client ainsi que la considération plus précise de son besoin doit être améliorée. On m'a suggéré et réservé un véhicule dans un point de service à l'opposé de la direction dans laquelle j'en avais besoin. J'ai du par la suite moi-même rappeler pour demander un changement de succursale...

Karl G. on

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This location is supposed to be a 24h drop off, but the gate was closed and we couldn't park the truck in the parking lot.

Daniel M. on

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Service excellent responsable courtois répond à nos question merci

annesophie g. on

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André V. on

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Diane H. on

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Très accueillant

Marius V. on

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Lower a little bit the price per mile ??

Marc b. on

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L'enseigne U-Haul est toute petite et presque invisible. Les camions U-Haul sont à l'arrière et non visibles à partir de la route. J'ai cherché longtemps le lieu et l'entrée du site de U-Haul.

sylvain b. on

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Julie M. on

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Très décevant. En plein déménagement, nous reportons le camion et nous nous attendions de recevoir notre dépôt de garantie, chose que le propriétaire de la location a refusé de nous redonner et nous a prier de communiquer avec Uhaul pour qu 'eux s'occupent de nous faire le remboursement qui devrait prendre jusqu'à 3 semaines. Un déménagement est déjà très stressant et très coutant. Nous n'avions pas besoin de ceci par dessus tout.

Martin C. on

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Very friendly staff!! Great tips and service

JOSEE D. on

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Francoise L. on

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Jonathan H. on

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Pierre M. on

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Martin B. on

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Excellent service, efficace et chaleureux!!!

michel r. on

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Nothing to improve. Very good service

Richard R. on

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It was closed when i returned the truck . the box to return keys was very visible and well explained.

manon b. on

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Gabrielle G. on

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Please see other comments. Owner was not informed that we would arrived. He was very kind and generous but I feel U-Haul could take better care of kind people like him and inform him that a car/truck will come in on the next day.

Will L. on

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This location has closed there gates and access to entry. So when we came to drop off the truck, we had to turn back and return a day later which also caused us to incurr an additional rental day. Also, we had left a gas card in the truck and they did not care to call us about it or let us know that it was there. This speaks poorly to the integrity of U-Haul. Overall nice experience, but disappointed with the service at return.

Claude B. on

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Ali N. on

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Suzie J. on

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Vicky B. on

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Chez uhaul, on m’avait dit entre 14:30 et 16 heures mais chez le point de ramassage, c’était considéré comme un retard, nous devions aller chercher à 14:30.

Guillaume F. on

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My truck was not ready on time while it was garanteed.

dominic m. on

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Sylvie P. on

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Excellent rapport qualité/prix

Catherine R. on

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The transmission of the truck I rent broke, so worst experience ever!!! I'm really disappointed and frustrated cause I had to go pick another truck 1,5 hours away from where I was stuck. Bad bad bad.

dominique l. on

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Roger G. on

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Gilbert D. on

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Pas de rampe Pas de pneus d'hiver

Maxime R. on

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Each time, I have to stay 1h in the office cause the employee don't know how the system work and restarted 3-4 times, so I'm late on my schedule and it's not good for my business. It's important for me to respect my schedule and I cannot pay my employees 1h more cause this delay in the office. After saying that, Employees in this U-haul office are good persons and friendly, but the service is very very slow.

Jonathan G. on

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Simon B. on

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Je suis seulement déçu car la personne au garage ne m'a pas précisé qu'il fallait absolument que je rapporte le véhicule avant 5h30 pm (car il fermais à 6hpm et je l'avais loué à 5h30 la veille) pour économiser les frais de 39.95$ + 15$ d'assurance (Très ordinaire de leur part) Merci de me faire perdre 55$+txs J'aurais été facilement en mesure de le rapporter à temps si on me l'avais précisé En plus on m'avais dit que c'était 0.60$/km et c'est 0.69$/km, un autre informations camouflé de leur part Je vais mettre un gros 1 étoile comme note à ce garage pour ces 2 informations caché La prochaine fois j'irai avec la compagnie Discount il y en a un juste à côté de tout façon

MARC G. on

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Excellent service malgré une location de dernière minute, la dame c'est vraiment bien occupé de nous,

MOHAMEDALI S. on

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Il ne faut pas forcé les clients à prendre de l'assurance.

RIAD B. on

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anik L. on

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