Customer Reviews for Robinbrooke Storage

34 reviews

601 Robinbrooke Blvd Suite 120   Elizabethtown, KY 42701

(270) 737-1482

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(270) 737-1482

601 Robinbrooke Blvd Suite 120
Elizabethtown, KY 42701

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

We have been doing business with them off and on for the last 4 years and I would highly recommend the perfect place to store your stuff. I really like the people who work there. 👍👍😊😊

Karen T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELINDA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY D.  |  Overall Experience 
Rating:
5.0

Hallways were dirty, saw dead roaches, hopefully dead due to spraying. Storage got very dusty due to openings at top of unit, anyone’s bugs or whatever could get to each unit. Had 11 days remaining and no refund, gave notice, never paid late, if move in 11 days early customer would pay. Very congested at times due to big pontoons, boats,. Staff very nice.

Elaine H.  |  Overall Experience 
Rating:
5.0

Robin is excellent—clone her! She bent over backwards to assist me with storage accommodations. Without question she is the “dynamo” to the operation. Disturbingly however, is your inability to refund monies against unused storage time. For example, I rented three units, turned them back to you yesterday: this equates to approximately $140.00 in unused storage capacity. While $140.00 is not “huge” in comparison to your overall operation—it is a substantial amount of money to me. I understand what’s in the contract—it doesn’t make it right. In the future when asked about your facility—I’ll tell the truth—great operation—Robin, makes it so! I’ll also inform them as to the special language in the contract.

Randy G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianne D.  |  Overall Experience 
Rating:
5.0

Very user-friendly management and a superb facility.

Ronald N.  |  Overall Experience 
Rating:
5.0

During a stressful move, Robinbrooke Storage made getting a nice and very clean unit seamless. The customer service was incredible and I will recommend to friends and certainly use in the future!

Dianisha A.  |  Overall Experience 
Rating:
5.0

Great storage facility and people. Very helpful and professional. Robin was able to assist our family in a unique position. She is kind, helpful and professional.

Joshua K.  |  Overall Experience 
Rating:
5.0

Robin Brooke Storage is amazing- the staff if incredibly helpful, and always friendly. We had multiple units while we moved and they made sure we were always taken care of. Highly recommend this business!

Courtney T.  |  Overall Experience 
Rating:
5.0

The facility was convenient for my home and the 10'x10' unit was clean and humidity controlled. Robyn was very friendly and helpful.

Paul B.  |  Overall Experience 
Rating:
5.0

I've used Robinbrook storage several times. I have always been satisfied with the experience. Robin is very helpful and professional.

Matt S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason B.  |  Overall Experience 
Rating:
5.0

Robin went above and beyond to help us secure storage for our belongings. She was a jewel in her efficiency, helpfulness and all around help when we really needed it. We will always be grateful to Robin and all of her kindness.

Frederick P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff and Lora W.  |  Overall Experience 
Rating:
5.0

The staff were really great, storage clean, . Very nice facility, would rent again if needed.

Emogean S.  |  Overall Experience 
Rating:
5.0

Has been a great facility. Second time we have used Robinbrooke. A bit disappointed that we didn’t get money back since we vacated the unit before the month ended. Especially since we have been paying rent here for the last three years.

Sarah H.  |  Overall Experience 
Rating:
5.0

Well priced and 24 access to my unit. Very clean. I would use again if needed.

James M.  |  Overall Experience 
Rating:
5.0

This was an excellent experience for us. Any time we have a storage need in the future we will definitely check here first. Excellent customer service!

Stephanie E.  |  Overall Experience 
Rating:
5.0

I maintained a storage unit at Robinbrooke for at least 10 years and never had any issues. Thank you and Merry Christmas. Impressed that the staff remembered my name.

LASHARME G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marian R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lois C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan C.  |  Overall Experience 
No reviews have been submitted for this location.

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