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Kevin H
Customer Reviews for Rocket Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service at the Rocket Tire location.
Joe PI really don't have any recommendations for improvement. Your system seems to work just fine, the price seemed Fair for the equipment I rented, thus I'm quite satisfied
john uVery nice, and helpful people 😎
kirk wThe ladies who received me were very helpful and knowledgeable...they even made moving suggestions that I took into consideration. The truck was clean and newer with an excellent set of tires and well maintained. Smooth sailing was what we experienced!!!
Kent SGot there and the app did not work. I had to go in and luckily someone was there to help, because they’re usually not there on Saturday. Plus I got charged $20 dollars for “after hours “ drop off…. When all day Saturday is “after hours for them. I have rented several u hauls this past month to move. Each time I tried to use the app it did not work. Each time this put me hours behind schedule.
Brian MThe Kentucky route went good.but the 405 62 65 bypass for Clark's it was the worse service I've ever had.i drop by trailer off at night cause I had work next day.he charged me a extra 21.91 .plus when I left for Kentucky pick up a trailer at Clark's .got home trailer the back lights where falling out and lights would not work.he didn't check to see if lights work or not.had to drive all the way back and get another .this guy does not need to be in the rent a trailer business. Worse service I ever hsd.never will rent a trailer from the guy a again.
DONNA HShould be given credit for extra gas left in the vehicle. It had a half a tank and when I dropped it off it had over 3/4 of a tank
Debbie CLocation needs more space an bathroom is small
Cliff CThe passenger side mirror was impossible to adjust on the truck.
Matthew CYou rented me two trailers with defective / damaged couplers. Both trailers came off the hitch while on the interstate. My wife and I are very lucky we were not injured or injured someone else. I will never use u haul again.
Andrew BVery nice young lady who helped me
RICKY GThe price was not what I was told but I didn’t have any proof
WILLIAM G