Customer did not leave a comment.Melvin M.
Customer Reviews for Rockfish Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was charged extra for fuel but was actually a little more than when I picked up. I have photo to prove.Charles F.
Customer did not leave a comment.Shirley G.
Staff is pleasant and professional. Treats customers well.Clara G.
Customer did not leave a comment.Tiffany B.
Customer did not leave a comment.Jasmine B.
Customer did not leave a comment.Clyde H.
Customer did not leave a comment.Troy B.
Staff are professional and was helpful.Shirley G.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Richard S.
I have always received great service here.LYNDA O.
Customer did not leave a comment.Bettina M.
Easy peasyVongsavanh S.
Movers we're am amazingZenia H.
Customer did not leave a comment.Raymond S.
Customer did not leave a comment.Ralph S.
Customer did not leave a comment.James C.
Reservation was set to the wrong location. The rockfish location took care of everything needed to get me set up. West end location contacted me about the rental. Both locations were very friendly and helpful. Great peopleRandal A.
Customer did not leave a comment.Craig D.
My experience at this location was good, I have no complaints regarding anything. Great customer service.Darrin B.
Customer did not leave a comment.Cynthina B.
Continue the same professional assistance that were given to meErnest B.
Very pleasantMARIAN E.
Customer did not leave a comment.Hampton P.
Customer did not leave a comment.Aaron L.
The agent at the pickup location was very friendly and nice. I appreciate his professionalism.Julian B.
Omg it was super fast and easy! The team at this location was so friendly and professional! The van was super clean m. As I drove up the young lady was outside cleaning out the trucks. This location definitely represents and earns a perfect 10.Lillian M.
Very professional, the gentlemen was attentive to my questions and knowledgeable of the products. This is now my first go to location for any of my rental needs.Mike B.
The receptionist was awesome and walked me through every detail. She is an absolute asset to this business. I wish ever was as welcoming as her. Makes it easier to spend that hard earned dollarDarryl I.
Great location...Everett A.
Customer did not leave a comment.Jennifer M.
very nice people!Michael V.
It was an older truck. Cab and box leaked pretty bad on a rainy day. People were very nice though. Will rent from them again.franklin P.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.Clifton K.
Customer did not leave a comment.Ariel C.
I enjoyed the closeness of the location. The lady at the desk was friendly and checking in was easy and fast. The truck smelled bad and had trash all under the seat.It needed better cleaning and was dirty inside and out.Wanda P.
Customer did not leave a comment.ANTHONY F.
Great customer serviceLYNESTRA B.
Customer did not leave a comment.MARY H.
Customer did not leave a comment.lakeim M.
Customer did not leave a comment.Bryan L.
Customer did not leave a comment.MICHAEL A.
Customer did not leave a comment.Richard S.
The staff was awesome. Thank you and take care.Sonya R.
Rear door padlock inoperable, cracked windshield, windshield washer fluid empty, windshield dirty.DAVID C.
Customer did not leave a comment.Janet C.
For a pickup truck a ball should be given along with a hitch. If you have to purchase a ball then a pin for it should automatically come with it. Truck was not inspected prior to pickup. Check engine light was already on and tank was half full vs completely full.Sean F.
Put a better light in the hauling compartmentROBERT C.
Customer did not leave a comment.mako A.
Customer did not leave a comment.Doug M.
Very friendly and professional staff. One of the easiest and best experiences renting a U-haul.COLIN F.
Customer did not leave a comment.Robert H.
Excellent customer serviceWilliam G.
The equipment I reserved wasn't available. I was told they didn't have any! The truck I reserved was filthy!! The cup holders had what looked like a dried up drink spill. The cargo area was extremely dirty and the ramp has chunks of sand/dirt stick to it. I had to clean the vehicle before I started my move!!JOEY M.
I had no issuesPATRICK W.
Customer did not leave a comment.Cecil A.
Customer did not leave a comment.Joel L.
The service at this Location is Awesome! Always friendly, and always a smile. Fast and friendly, a great combination.JAMIE S.
The attendant ( Daniella ?) at this location was VERY HELPFUL and friendly. I have already recommended this location to my friends. Improvements could be to spray the truck with air freshener before renting. .Mark J.
Nothing just keep being the nice and kind person that you are and it is wellHattie W.
Customer did not leave a comment.BRANDI T.
Customer did not leave a comment.JOSHI H.
Great customer serviceKyree V.
Keep up the great work!ANGELA J.
Daniel was very helpfulLisa P.
Customer did not leave a comment.Brandon G.
I really enjoyed working with this location to rent a u-haul. The receptionist was very nice and professional. The truck and equipment were clean and well maintained, A very nice place to conduct business.Harriette L.
Customer did not leave a comment.Carlston G.
We were very happy with our experience.DANNY P.
No improvement needed. The representative was awesome and very professional.CARLTON B.
Easy process rental , wonderful customer service thank you rockfish speedway uhaul- keek rocking on !JOEL P.
The equipment was clean enough, but it sorely needed maintenance.Douglas M.
Customer did not leave a comment.KARLA M.
Customer did not leave a comment.GEORGE B.
The gentleman running this location was very professional. He offered me complete assistance with pickup and drop off of the trailer I rented. He personally connected the trailer to the hitch on my truck and was very careful to do so the right way. This location was wonderful.Mitchell B.
Customer did not leave a comment.rashawn M.
The first trailer had light issues. I was switched to a different trailer and those lights worked fine. They were going to take the other trailer and fix it. All in all excellent serviceRobert B.
Everything was great!THERESA S.
She was courteous and efficient. She was on point and it only took five minutes.JACQUELINE H.
Customer did not leave a comment.Chantal E.
Split contract delayed my move. Very inconvenientBrent R.
Customer did not leave a comment.TRAVIS C.
Customer did not leave a comment.Raymond R.
Customer did not leave a comment.Estefania V.
Nothing to improve great customer service!Simona S.
Customer did not leave a comment.Adam J.
Customer did not leave a comment.Peter Y.
I absolutely love renting equipment from this location. Very friendly and respectful staff, and always ready to help in any situation.ALEXANDRU C.
Customer did not leave a comment.felicia R.
Customer did not leave a comment.Benjielito M.
Thank you for all the help and making the experience easy.Jose J.
Great customer service, very polite.Andrew C.
Customer did not leave a comment.JENNIFER R.
Customer did not leave a comment.Randolph M.
Everything went well.. Very well. Mission Accomplished Thank you to all..ROBERT B.
Customer did not leave a comment.Antonie H.