The online rental service was difficult to navigate. It would have been helpful to know in advance that I would need to take pictures of myself and my license. I was delayed because it took nearly half an hour to verify my identity. The verification itself could have been done before I picked up the vehicle. This would have made the process smoother.Natalie D.
Customer Reviews for Rogue River Motors LLC
U-Haul Truck Share 24/7© Location
Talent, OR 97540
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.John O.
Friendly, helpful and definitely a good sales person.Linda S.
Drop off was great! So easy and the gentleman was a pleasure.Margaret E.
Nothing needed to improve. Service was fantastic! Owner helped me with check in of the truck on the day he was closed/off. Being new to the area if I need storage he is now 1st on my list. Service was above and beyond.Jason G.
Customer did not leave a comment.KENNETH B.
Everything went as plannedRobin S.
Customer did not leave a comment.Joseph F.
This was by far the best experience I have had with UHual ever. I would say that I have rented around 20 times from them. Even when I had to report an incident that happened with the truck they still came across as very professional, calm, understanding, and empathetic. If I need a truck again I will definitely be going with them.Thomas L.
Service and attention to detail excel here!! Hands down would choose this rental service over other local options!Phyllis D.
Savvy and help.John T.
This Uhaul location had friendly, quick service, but I did not feel rushed. The proprietor was very kind and flexible with timing. When I go to rent a Uhaul again, I will choose this location in Talent. The customer service is excellent, the key drop-off was easy, and everything was well maintained and explained. I loved the ease of adding an additional driver, for free, and the confidence I had driving as I had never rented a Uhaul before. I was upgraded to a 15ft truck and it met our needs well. Highly recommend!!Tina S.
I have already recommended this location to a friend - very friendly, helpful, made it easy and enjoyable. Thank you!Courtney W.
Best U-Haul experience ever.Nathan H.
Customer did not leave a comment.VICTORIA M.
Great service!Amaleah B.
THIS PLACE AMAZING. Brandon worked hard to get me the right equipment at the right time at the right place. He knows how and actually does put the customer first!DUSTIN G.
Customer did not leave a comment.DONALD EMIL S.
I was charged for fuel when I should not have been. The paperwork said the truck had fuel in it. It did not; the tank was completely empty due to (they said) from fuel being siphoned off. So I went through the steps to document that the fuel level was on E. When I dropped the truck off, no one was present to accept it, so I went through the remote drop off steps. I documented the fuel level and I was still charged $49 for the fuel & â€œservice fee.â€ The email to the link â€œfor questions about your billâ€ bounced. I've now been on hold for 28 minutes trying to get this figured out. I don't need the hassle on top of the stress of moving. I will never rent from UHaul again.Caressa G.
Branson was awesome!Bethany C.
Customer did not leave a comment.Kathleen N.
Customer did not leave a comment.jeremy M.
Everything was great, brandon is really helpful, , we need more people like him ðŸ˜€Florindo C.
Customer did not leave a comment.Phyllis D.
Excellent customer service -- thank you!Michele D.
Excellent customer service...wish I could use this location cross country as a truck driver (moving company)...got me in n out at check in n check out...cant say enough good things about this location...by far the best Uhaul I've ever been to...he really cares and appreciates his customers...kudos...MICHAELAUGUSTUS D.
Customer did not leave a comment.KRYSTAL KATHLEEN L.
Use advance check in information instead of asking for the same dl information in the app upon pickup.Wally F.