Customer Reviews for Ronnies Auto Tinting Plus
(U-Haul Neighborhood Dealer)

95 reviews

1722 Bush Dairy Rd   Laurel, MS 39440

(601) 425-3253

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(601) 425-3253

1722 Bush Dairy Rd
Laurel, MS 39440

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

No gas in truck - no help getting trailer hooked up - nothing good to say about this

jeff H. 
Rating:
3.0

The drop off location was a vacant lot. Once I was able to contact a representative, she drove to the location. She was very personable and pleasant to deal with.

Maranda H. 
Rating:
4.0

Customer did not leave a comment.

JOHN G. 
Rating:
3.0

Cut the grass

Brock S. 
Rating:
3.0

Far as picking the truck up it was very simple, it was my first time using a uHaul and I must say,, I will never use another one,, they are overpriced!

Raven S. 
Rating:
5.0

Update your phone number on the Uhaul website.

DUSTIN S. 
Rating:
1.0

Did not have all equipment requested and did not try to help locate replacement.

Al A. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
2.0

No jack on trailer to remove from truck! No one there to help

Clyde S. 
Rating:
1.0

Make sure customers get the things they paid for I am being charge for stuff I didn't use

Genovia M. 
Rating:
5.0

Perfect expe. Thanksrience

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

sean B. 
Rating:
1.0

Scheduling my reservation was a nightmare, I was told to call multiple phone numbers, I received incorrect information, my reservation was canceled at pick up due to the location Scheduling someone else to the truck, I called Scheduling and was hung up on, on purpose 5 times by an associate who stated she was a supervisor, which she wasn't. My experience was so bad, I'll try to never use this company again! The pickup location where I finally was able to get a truck was over an hour away, I will praise that location tho! The woman was so nice and helpful. As a company, your customer service is very POOR!

Vivienne B. 
Rating:
5.0

Customer did not leave a comment.

Damian M. 
Rating:
5.0

Customer did not leave a comment.

titeanna L. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

Perry H. 
Rating:
3.0

Have personal more helpful and professional. The customer service in Laurel was not good.

ALEX H. 
Rating:
5.0

Everything was professional and Kind. Mr. Ronnie was patient with us and very helpful

Tiffanie B. 
Rating:
3.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

Jason P. 
Rating:
3.0

Thanks

jeffery T. 
Rating:
1.0

Customer did not leave a comment.

Marisa G. 
Rating:
5.0

Customer did not leave a comment.

Susan G. 
Rating:
4.0

I had trouble checking the truck back in

Michele O. 
Rating:
4.0

Give me a truck that has been maintained properly. I had no a/c, front end was out of balance, and poor windshield wipers. A discount would be nice. Truck needs removed from inventory immediately.

Janet K. 
Rating:
1.0

Bad equipment in poor condition i got charged 113$ for one day rental still don't have my refund

Richard C. 
Rating:
5.0

Customer did not leave a comment.

ROGER V. 
Rating:
5.0

Customer did not leave a comment.

Nicholas V. 
Rating:
3.0

Pick up was okay. Had to wait about 15 minutes for the U-Haul rep to call the guy running the shop before I could get the U-Haul. Once I made contact with the U-Haul rep, the rest was easy. The inside of the U-Haul trailer that rented was dirty and not swept out.

SEAN E. 
Rating:
5.0

Customer did not leave a comment.

Kendal W. 
Rating:
1.0

No assistance from employees, no walk thru , no safety checks . Trailer signal lights and brake lights not working , had to call Roadside assistance within minutes of pickup.

David A. 
Rating:
3.0

The location opened 10 minutes later than posted. The app was the biggest problem. I was supposed to pick up the truck before business hoirs, but the website wouldn't allow me access, even though I had my reservation number. Very frustrating and time consuming!

Shannon S. 
Rating:
5.0

Customer did not leave a comment.

Georgette C. 
Rating:
3.0

Customer did not leave a comment.

ELBERT H. 
Rating:
3.0

Customer did not leave a comment.

curtis J. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
2.0

Business was over an hour late in opening. People waiting in line at the door.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

GEORGETTA W. 
Rating:
4.0

Customer did not leave a comment.

keith C. 
Rating:
5.0

Dropped off. At 4;17

james R. 
Rating:
1.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
3.0

Customer did not leave a comment.

Teresa B. 
Rating:
1.0

Never used a u haul until now and will NEVER USE ONE AGAIN!!!! Ugh

Ann B. 
Rating:
5.0

Customer did not leave a comment.

ashley E. 
Rating:
5.0

Customer did not leave a comment.

George R J. 
Rating:
5.0

Customer did not leave a comment.

Tarrance P. 
Rating:
5.0

good service and good people

Larry E. 
Rating:
1.0

Customer did not leave a comment.

RANDY M. 
Rating:
1.0

I have never had so much trouble renting a truck from this company. Honestly, If and when I move again, I would rather crawl on broken glass with open wounds on my knees and hands than rent from this franchise location again. I had to give my card number over someone else's phone because the U-haul agent was not even available. They did not honor the original reservation that I put in for a truck that was supposed to be available on their lot, so it took about 1.5 hours of calling and waiting to eventually get something set up. I was given no contract the day I took the truck, so had something happened, I would have been liable for damages as the insurance that I paid for was not active on the vehicle. I've never been so damn angry!

MICHAEL H. 
Rating:
2.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Tiffany C. 
Rating:
5.0

They were patient (had to submit the info 2 times due to website difficulties).

ruthie R. 
Rating:
3.0

Customer did not leave a comment.

Doug E. 
Rating:
5.0

Customer did not leave a comment.

Takiyah C. 
Rating:
5.0

You have no problems

Lacon S. 
Rating:
5.0

Customer did not leave a comment.

TONY C. 
Rating:
3.0

Customer did not leave a comment.

Victor J. 
Rating:
4.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

thomas C. 
Rating:
1.0

The manager was 2 hours late, I never received the appliance dolly or the furniture pads. The staff was very rude I did not enjoy my experience at all.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

kathy C. 
Rating:
5.0

Customer did not leave a comment.

thomas A. 
Rating:
2.0

Could not confirm the rental, tried for 2 days but the voicemail box was full. No 24/7 lock box, had to search the truck to find a key. Truck was left dirty. Also, the location has poor cell service so we had a difficult time with the on-line application.

Mark K. 
Rating:
3.0

Customer did not leave a comment.

TRACY E. 
Rating:
4.0

Customer did not leave a comment.

joshua T. 
Rating:
1.0

the location was not nice - they didn't hook up the trailer for me had to do it myself. also I asked for one way and it wasn't one way - not this locations fault but central reservations I was charged 64$ when i was told it would be 29.99. I have rented 3 haul trailers in the last few months - probably will switch companies after this

Elizabeth M. 
Rating:
3.0

Husband was at the business and said wife was in charge (She was gone). He was nice enough but did not seem to know what needed to be done.

Tim L. 
Rating:
5.0

Customer did not leave a comment.

victoria E. 
Rating:
3.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Hope H. 
Rating:
5.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

Customer did not leave a comment.

Susan F. 
Rating:
1.0

Piece of shit truck was filthy and had a rubber lock on the back door. Well they charged me extra at the drop off location for it. It also didn't have a dipstick so the genius there put a rag over it.

Colin C. 
Rating:
2.0

The place was filthy. There was an ashtray full of cigarette butts inside....I had a 5 year old with me. I was in there for 10 minutes before I was acknowledged, not that they were busy.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Latrina P. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Very nice people to deal with. No problems whatsoever renting the truck.

Jimmy W. 
Rating:
5.0

Customer did not leave a comment.

mark B. 
Rating:
5.0

Customer did not leave a comment.

Marcus M. 
Rating:
5.0

Everything was great

Roy R. 
Rating:
3.0

Customer did not leave a comment.

Ben V. 
Rating:
5.0

Customer did not leave a comment.

Sonia S. 
Rating:
2.0

Extremely hot in the building and very cluttered.

APRIL C. 
Rating:
2.0

Was busy talking on the phone with a friend instead of working with me.

james T. 
Rating:
5.0

Customer did not leave a comment.

Terrence T. 
Rating:
3.0

Customer did not leave a comment.

Lauren S. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
4.0

My sister dropped the vehicle off, I was not there so I 'm not able to comment on your questions.

CORA A. 
Rating:
5.0

Customer did not leave a comment.

Sherry D. 
Rating:
3.0

The uhaul broke down on interstate 59 as soon as we got on it. It started singing and brake light was on. Then it got to where we couldn't drive over 35 so we pull over on the side of the interstate and call they said it would be 15 or so minutes before roadside asst would contact me then when they did it was going to be 2 hours before someone could come help us. No things like that can't happen. We sat on the side of the interstate for 45 minutes so we decided to drive to next exit it started driving better but still dinged the whole way. I just feel something needs to speed up your wait for someone to help

Sharon S. 
No reviews have been submitted for this location.

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