Customer Reviews for Rons Mini Storage
(U-Haul Neighborhood Dealer)

355 reviews

21562 Hwy 169 S   Grand Rapids, MN 55744

(218) 327-8140

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 11/5/2021: 8:00 am - 12:00 pm
  • 11/6/2021: Closed

Services at this Location:

Contact Us

(218) 327-8140

21562 Hwy 169 S
Grand Rapids, MN 55744

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 11/5/2021: 8:00 am - 12:00 pm
  • 11/6/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DAVID P.  |  Overall Experience 
Rating:
5.0

Location Services would not work when returning the truck, and there was no way to bypass to continue. Hold time on phone was 56 minutes. Did not want to get charged the $20 fee for not checking it in.

JASON W. 
Rating:
5.0

Customer did not leave a comment.

Melron C. 
Rating:
5.0

Customer did not leave a comment.

Phillip A. 
Rating:
5.0

Not a thing. Great people to work with.

Bilinda N. 
Rating:
5.0

Very friendly and expert help. I would highly recommend.

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

Deborah G. 
Rating:
4.0

Easier usability of the website after hours.

Tom F. 
Rating:
5.0

Very convenient and storage unit was dry and no mice or critters. Yes I would recommend and rent again.

Jim/Ginny P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY J. 
Rating:
5.0

I stored an entire home’s worth of items for over a year, and everything was kept in great condition. They’re also very nice, and the place is secure. I highly recommend!

Kaylee J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick P. 
Rating:
5.0

Everything was nice and clean and everyone was very helpful. The blacktop roads very nice no dust. Thank you for making our move go good.

William/Deb P.  |  Overall Experience 
Rating:
5.0

Ron's is first class operation

EUGENE D. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Nothing, excellent experience, thank you!

ALEXANDER E. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
4.0

Customer did not leave a comment.

BLAINE S. 
Rating:
5.0

Customer did not leave a comment.

KELLY L. 
Rating:
5.0

very friendly and easy place to drop off

Alan J. 
Rating:
5.0

Best Uhaul and mini storage I've been to!

CRAIG B. 
Rating:
5.0

Great service

HAL K. 
Rating:
5.0

Friendly, knowledgeable, efficient staff. Clean, well maintained office and surrounding premises.

PATRICK S. 
Rating:
5.0

Nothing

Heidi D. 
Rating:
5.0

Easier method of matching the proper trailer to the vehicle, would be my suggestion.

Heidi W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Great facility, spotlessly clean with a top notch staff. I’ll be back.

Dan P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sadie/Melissa W.  |  Overall Experience 
Rating:
5.0

Excellent and very satisfied. I would highly recommend your storage to anyone who is need of one. Very secure and no worries about my car.

Don and Terese U.  |  Overall Experience 
Rating:
4.0

A little pricey

Joseph D. 
Rating:
5.0

Very helpful and very knowledeable.

BONNIE D. 
Rating:
4.0

Thank you clear company policies and customer services very good.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Stacie M. 
Rating:
5.0

Customer did not leave a comment.

Leo L. 
Rating:
5.0

Easy in and out. Great customer service. Thank you!

Darrell B. 
Rating:
5.0

Customer did not leave a comment.

Patrick J. 
Rating:
4.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Ginger was great! All aspects of my rental went just as I hoped they would.

STEPHEN L. 
Rating:
5.0

Amazing, friendly, professional service as always

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
4.0

trailer was clean, but tire leaked steadily. wasn't the best having to keep it aired up for the ten days. was empty when i picked it up just hard walls to couldn't see it.

Benjamin A. 
Rating:
5.0

Personal contacted me with after hour return instructions. Return went good. Real happy with the truck.

JENNINGS H. 
Rating:
5.0

Customer did not leave a comment.

Marissa D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

JOEL R. 
Rating:
5.0

Excellent service. Ron's assisted in locating a closer U-Haul truck I needed for a move. My pickup location changed from having to drive an hour an a half to two minutes. They went above and beyond. Could not be more pleased and would recommend them to anyone.

Steven H. 
Rating:
5.0

Great location and very helpful operator.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

James V. 
Rating:
5.0

David and Ginger run a professional operation! Great product & customer service.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Friendly, helpful. Great U-Haul reps!

MARK K. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

JANE H. 
Rating:
5.0

Customer did not leave a comment.

Gary Z. 
Rating:
5.0

The jack for the trailer was dry and not maintained making jacking to trailer to get it on and off the ball hitch challenging.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

Katherine N. 
Rating:
5.0

Customer did not leave a comment.

Rachelle M. 
Rating:
5.0

Could not be any more helpful and pleasant to deal with!!!

THOMAS G. 
Rating:
5.0

Extremely efficient, friendly and helpful always. Very knowledgeable and outstanding customer service; returning calls promptly.

ORDELL B. 
Rating:
5.0

There's nothing to improve it????

MARVIN O. 
Rating:
5.0

Customer did not leave a comment.

Adrian C. 
Rating:
5.0

Customer did not leave a comment.

Rodney O. 
Rating:
5.0

Keep up the same friendly and courteous service you currently provide.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence L B. 
Rating:
4.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

All was good. The day after I picked up the truck a friendly employee called to let me know the hours and drop-off procedures. Thanks for verifying the details.

Spencer B. 
Rating:
5.0

Excellent service! The trailer was ready to go and in great shape. Everything went well.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Customer did not leave a comment.

Mike N. 
Rating:
5.0

Customer did not leave a comment.

Wade F. 
Rating:
5.0

Customer did not leave a comment.

Trampas W. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

It went smoothly and highly helpful.

Darlene F. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Was perfect! Comfortable truck, easy to drive, very friendly and courteous personnel!

Eva T. 
Rating:
5.0

Very nice, helpful people.

Becky A. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Great U-Haul agent. Easy highway access. Lots of room to maneuver while hooking up and returning the trailer. Knowledgeable employees. Good explanation of the rental paperwork.

Jim M. 
Rating:
5.0

The service was professional, personable, friendly, and truly helpful.

Margaret S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

This experience with this location was great. Prior to that we made a reservation online and paid but then was notified 2 days prior that they could not meet the request. It is ridiculous that we can make a reservation and pay for a needed piece of equipment and then you dont have it. We should not have been able to make the reservation or the equipment should have been there. It was ridiculous. Thank heavens I wasn't moving, needing a uhaul. It was not an efficient way of running things. In the future I will not use uhaul

Sharon L. 
Rating:
5.0

Fix the U-Haul website! We had tried and tried to rent a UHaul trailer online, but it did not work!

mike B. 
Rating:
5.0

Excellent service in every aspect.

Duane F. 
Rating:
5.0

Ginger was fabulous. She helped us so much to secure a reservation. I would recommend using Ron's Mini to anyone.

TERESA O. 
Rating:
5.0

Customer did not leave a comment.

Pam H. 
Rating:
5.0

Customer did not leave a comment.

Jim U. 
Rating:
5.0

Customer did not leave a comment.

JARED W. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

Glenn W. 
Rating:
5.0

The transmission fluid appeared to be low and was having problems on the highway with the vehicle not being able to shift into a higher gear. This was not the fault of the location manager but an overall systemic issue with U-Haul in general of not requiring all vehicles to have a service sticker on the dash of recent vehicle inspections and a guarantee that all fluids and systems have been inspected.

Shirley H. 
Rating:
5.0

Very courteous and helpful.

Suzanne S. 
Rating:
4.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Stacy F. 
Rating:
5.0

Customer did not leave a comment.

Erik K. 
Rating:
5.0

This is a wonderful business. The owners went over and above on a holiday weekend to help me. I give them a 10/10. A lovely place with flowers and sparkling clean. Thank you!

Judy N. 
Rating:
3.0

Only concern was the agent constantly answering the phone while I was working with her on picking up the truck. She should have answered the phone and said "Can you hold a minute?" and then completed working with me.

Paul Z. 
Rating:
5.0

The owners of this place are very helpful and go out of their way to accommodate my needs and safety.

Maya H. 
Rating:
5.0

Continue with your great customer service!! We choose Ron's and would definitely recommend??????????

James G. 
Rating:
5.0

Customer did not leave a comment.

Audrie M. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top