Customer Reviews for Roos Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Roos Self Storage LLC

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Robert J. on

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William V. on

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Very helpful Great service

Gray P. on

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Terrific people, very thorough, and patient!

Jesse G. on

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Joseph H. on

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Meggie B. on

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Meredith M. on

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Mark was super helpful and friendly!

Caroline B. on

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David B. on

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robin b. on

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Robert B. on

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Damian S. on

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Mary A. on

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Good customer service!

Ed S. on

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I had a great experience renting a 10' moving truck from this location.

Raymond O. on

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BRUCE H. on

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Richard C. on

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Perfect, easy experience. Thank you.

Laurie G. on

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Marixsa H. on

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Michael C. on

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Again, no final invoice! I need a receipt!

Nicole P. on

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Customer service was great. The office staff was very nice and explained everything well.

John S. on

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Harvey R. on

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Michael J. on

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Joy S. on

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the truck was dropped off before they opened

Ariana W. on

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Andrea S. on

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Customer service was very inviting, friendly and helpful. Will definitely recommend this location to family and friends.

Dwight F. on

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JAMES T. on

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Richard S. on

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The owner of Roo Storage went above and beyond my expectations to make my truck rental experience the best.

Debra c. on

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Kathleen C. on

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Had an excellent experience!

Ken L. on

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Scott W. on

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I loved the man who helped us out. He was super friendly and kind. He was having a lot of difficulties with navigating the U-Haul websites that he needed to and finding our reservation, etc. He seemed to have computer and printer difficulties too. I think it may have taken us 30min-45mins to get us our truck and moving supplies. Nevertheless, the man was great! However, having better electronic equipment, more user-friendly UHaul paperwork, and perhaps better staff training could help make the process better for both staff and customers. Nevertheless, we had a good experience. :-)

Wayne K. on

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Raymond A. on

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Judy was exceptionally friendly and capable.

Fiona S. on

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IMPORTANT- Vicky at the 800 customer service number gave fantastic service!!!!! Please tell the lady that this customer was very grateful for her helpful service.

Melentina P. on

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It worked out great! Highly recommend.

Michael M. on

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Great staff! Knowledgeable and friendly.

John S. on

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Ward M. on

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alan m. on

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limited hours, extremely limited space for out-of-hours drop off.i.e. room for only one truck.

paul l. on

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Jason R. on

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Associates were amazing people. Courteous and helpful. Thanks for making it easy!