Customer Reviews for Rosenberg Phillips

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rosenberg Phillips

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Gennette M. on

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Keep up the good work and the trucks available

Ron N. on

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Excellent customer service.

Lucius F B. on

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Horrid and expensive experience both mo money-wise and physically. Despite the confirmation on the truck being available at 6 am we did not get the truck from you until almost 8 am. This resulted in our help leaving us alone to move. We are both over 60. what a disaster. Our backs are both pulled now and late for work. You cost us physically and money.

Orlean S. on

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Brett L. on

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Jacky C. on

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This is the worse experience uhaul rental EVER! I first reserved a trailer at L&T services in Rosenberg at 2pm. Arrived no one was there and someone else showed up came to find out this place is known to not have someone there during business hours often. So I have to try to find another trailer to rent. Come across this gas station Phillips station with 1 trailer. The owner of the gas station was nice but didn't help me hook up the trailer. After few mins after I got the trailer on my hitch that's when he comes out to offer help. He tighten the hitch for me but I have to hook the safety chains and all. Long story short the trailer came off my hitch when I was driving down the highway almost causing a catastrophic accident but luckily no one got hurt and no cars got damaged. I was told if I return the trailer in Dallas it would be $148 instead of $69 if I return back to Rosenberg. I just received an email saying the bill is $314. I am not paying this bill and I will hold uhaul and the gas station accountable for the trailer to came off my hitch. I expect someone from uhaul to email me back with a resolution.

Jay H. on

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Tim M. on

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Staff was very nice

Randall W. on

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Kira P. on

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It was a gas station but the guy was so nice and welcoming.

john H. on

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shirley D. on

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Edwin E. on

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Chekeria R. on

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Paula M. on

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Sydney S. on

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Service was terrible ! I will not come back here ever

JOHN O. on

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Marketa J. on

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Gave one price then charged another price. Not happy at all.

Drew A. on

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Used cigarettes found in driver's door. No help for cashier who also was uhaul clerk

Amanda S. on

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Cheaper miles per gallon. You pay for mileage and then you still have to pay for gas.

Sherry K. on

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cheryl A. on

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Carmen G. on

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The cheapest place i know of and very friendly

Angela C. on

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Jeff B. on

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Margaret H. on

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Great experience. Friendly staff.

karen M. on

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janeice F. on

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open earlier than 8:00am

Guy C. on

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mark H. on

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Joshua N. on

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