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Customer Reviews for Roseville Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer was locked, and I had to find a U-Haul to get the lock removed, which took me about two hours from start to finish. That was a major problem for me.
Paul HAlways great. Easy process
ZIVAN dQuick and easy to reserve,.pick up, and return vehicle.
Liane BGood quick service as always.
Dale KI received the truck that was filthy inside and out. There was less then 1/4 of gas in the tank. as soon as left the rental location the low gas indicator light went on. I asked for gas credit from the owner of the U-haul franchise but was yelled at by an older male with a heavy indian accent. If he only was younger... stay away from this location and rent at reputable location.
Andrey OTire system warning light came on during rental raising concerns if a tire was going to fail...
Michael LAngel was very polite and courteous. When He asked if I had any issues with the truck I let him know the only issue I had was that I received it a little dirty , and that when I addressed the problem to the man at the pick up location and asked if they would clean it -he told that they do not clean the trucks. ?!? Anyways Angel said that they always clean their trucks. We don’t know what the deal was with the man at the San Marcos location.
Laura D100% recommended Uhaul rental place, super easy fast and friendly service. thanks . recommended.
JAMES DPeople were very helpful there
Jody CGreat service. Love this place.
Gurpreet RVery courteous and helpful staff
Gregory BReliable and easy to do business with. My go to place for van rental!
Rebecca JVery easy to do!
Gregg GThis location is the place to go for your U-Haul needs. Stay away from Chris at Autotek 8633 Antelope North RD Antelope, Ca 95843- not only did he harrass me to take a loaded trailer on my trip he then try to upgrade me even when I declined. He is rude and condescending. Save yourself the headache and hit to Roseville market.
Mary Dvery friendly excellent place
Juan OFast easy pickup and drop off.
Shanna oTerrible. Unhelpful. Lazy customer service. The worst. Would never rent or recommend this location
MELISSA WDon't have customer service xall me three times to let me know when I have to bring trailer back it was ridiculous
Michael DThis is the only location that I will go to locally. All the others in my area are not good
ronald kI guess just make it a little more obvious that there is a separate side of the inside of the gas station that controls the uhaul business and it’s not some external building sharing a parking lot with a gas station
charity bGreat customer service, fast, easy, equipment ready, and reliable prices My favorite location for Uhaul
EMANUEL TVery helpful.
michael SGreat service. They were friendly, quick and professional.
Evelyn JEverything was pretty great
Brenda VCustomer service very poor, no eye contact, no clear instructions, zero communication. Would not com back again. I felt like I was a ghost, there but not recognize
VYACHESLAV KFriendly, Fast, Efficient
William LGood people very nice
James GService is friendly and responsive.
Jay MVery good. Thanks
DMITRY LHad no issues getting my reserved Uhaul truck. The clerks at the location were friendly. It didn't feel like an official Uhaul storefront, but the location was convenient and the service was great!
Artur MSuper easy friendly service!!!
Robert ROne of the best places I have picked up a u haul from ,truck was clean. And the people were really on the ball.
Mike WExcellentvservice
Tasita RNothing in my eyes , employees were very prompt to get me checked in and off I went . I use this loxation several times and no complaints thank you U-Haul and Roseville market
SCOTT MTruck had less than 1/8th tank. Drove 4 miles and light went on. Arrived to get trucks and parked two inches apart and wanted to move myself. Blankets weren't in truck and layer to side. Had to drive back to get them. This is second time at this location and terrible both times
Philip DCustomer service was great . Easy in and out access . Price was good . I would definitely rent again from this location and would also recommend to a friend.
John OThe location at 1701 PFE Rd, Roseville, CA 95747, is the most professional, kind, courteous, quick and efficient staff I have had the pleasure of dealing with in years. Kudos to the staff! They communicate well over the phone. Awesome in person and make the pick up as well as the return process well above average. I really enjoy the warm, friendly and professionalism of this entire team!
Leah KReduce you add on prices or be more honest about the cost in your advertising
denies pIn and out process was excellent. Employees very professional and friendly. Van was a little squeaky and I suggest windshield be cleaned (if the van isn’t washed which I don’t care about)
Rebecca JGot a U-Haul from here a few times. And every time everyone is great. Smooth and quick process. In and out in no time
Josh MAttentive and friendly service!
Michael KOne of the straps on the trailer is almost fully ripped. They need to service that trailer asap
Pablo MGreat customer service and easy check-in/check-out. Very friendly staff!
Nathaniel MGreat service
Alejandro BFriendly super efficient and fast!
JENNIFER E