Customer Reviews for Ross County Transportation LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ross County Transportation LLC

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CHRISTOPHER S.
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The lady that helped me when I dropped off the U-Haul had her child there and was really rude with assisting me. Seem like she didn't really wanna be at work which is very unprofessional

DANE D.
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Took a taxi which cost me 30.00 to this specific location to rent a pick up truck. They didn't have one and so I rented a 10ft.box truck. No apologies for the wasted trip or money I spent on the taxi. No apology for the miscommunication between them and me regarding the pick up truck being available. This was all after I called the 1-800 #i initially called to set up the rental. The first lady I spoke to connected me to a location in Dayton Ohio. When I told them that I was in Chillicothe they connected me to a location in Cincinnati! Once. Again they connected me to a different guy in Chillicothe who said he didn't have any pick up trucks available so I asked if I could get the next smallest truck for the same price. He said yes. Than a couple of minutes later he said he had a pick up truck at a location in Chillicothe. So I said great, let's confirm it. I got a email a minute later from uhaul that said my pick up truck would be available at the executive inn hotel in Chillicothe. I was confused. As I just hung up the phone and thought I had put money down for a different truck at a different location. Then I receive a second email that told me to go to 1338 Delano rd.this location...so I went there and the lady told me that they didn't have any pick up trucks and as I have already explained above I was stuck with no pick up truck and no explanation or apology. All of these facts can be verified by going back and looming at the emails sent to me and the recorded phone calls ! I rent from uhaul often and am very upset about the service I received this last time. Thanks.

Mitch F.
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Excellent experience. Smooth transaction.

MARGIE S.
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Could use more parking space at this location when returning trucks

Regan S.
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Don't tell a customer something and it be misleading information

ron A.
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Customer did not leave a comment.

Cole A.
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Customer did not leave a comment.

jamie M.
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Customer did not leave a comment.

jeremiah S.
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Customer did not leave a comment.

Jonathan B.
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timothy C.
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Robert L.
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Steven R.
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