Customer Reviews for Route 17 Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 17 Auto Repair

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SHANE D. on

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Route 17 Auto repair were great!! The owners were very helpful from the paperwork process to the do's and don'ts of driving and handling of the truck and dolly.

Terry C. on

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Carl D. on

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There were no one way trucks available Had to do a round trip so it cost me more then double Would I recommend U-Haul to anyone no And I’m not blaming the site it’s the company

Tom K. on

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JAMES F. on

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Excellent job for Susan finding a 6*12 when I had signed up for a 5*8 Thanks

Melissa S. on

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Super friendly- only location we use even though there are others in town. Recommend them to family and friends.

Cindy B. on

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Customer did not leave a comment.

noelle t. on

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Excellent customer service. Very friendly. Nothing to improve.

Steve B. on

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Dealing with Nick was easy. He stayed past store hours to accommodate what I needed. Excellent service. Cannot say enough good about these people. Very professional. Thank you!

robert b. on

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No improvements needed. Best U-Haul experience I’ve ever had. Thank you Susan!

Chris M. on

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Kevin G. on

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I couldn't be any happier with the customer service I experienced. I forgot his name but he was extremely nice and professional. Best uhaul experience sofar.

tiffanie h. on

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Rob C. on

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It's not their fault the patches on the roof were leaking they appear old. Some of my furniture got wet.

Jim B. on

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Nice, helpful owners, pleasant experience to rent here!

joseph a. on

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Outstanding

Steven D. on

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Convenient & clean location, knowledgeable and helpful

Julie E. on

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Mike H. on

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Hometown courtesy in Kankakee!

lloyd b. on

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Matthew M. on

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Bryan P. on

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Excellent equiptment and Nick helped me with hooking up trailer. Definitely would use again!

Thersa K. on

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trina r. on

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Make it known how many hours I have the truck for I had it almost 5 hours but need to make one more trip but unsure si I just returned truck.

Larry F. on

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a 24 hour rental should actually be 24 hours. We picked up the trailer at 11:00 only to be informed that it must be back by 8:30 the next day. We were charged an additional day because we could not make the 8:30. Not sure we will ever use U-haul in the future.

marvin p. on

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Truck was clean and ready to go, liked the fact it came with it's own lock attached to the rear door to lock the cargo area. Location for us was a good location and easy to find. Store location was clean and organized. After this experience I could suggest my daughter use this garage for her auto repairs. Bill came out to what I expected with no surprises or hidden fees. Overall was a good experience.

Laiyi You R. on

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Stephen K. on

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Dana Z. on

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Cassandra J. on

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Nothing continue to be the friendly & kind office people you are

Kathleen S. on

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super friendly. Found a bracket we left in the trailer, she called to let me know. Much appreciated

Amanda M. on

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johannah m. on

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justen m. on

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JAMES J. on

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mary c. on

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5 Star service.

rick e. on

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Lorell J. on

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No need for improvement! Excellent customer service! Will most definitely recommend to others! Thank you!

MINDY N. on

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Great experience! They were so helpful with everything we needed for our move! If we weren’t moving we would use them again and definitely highly recommend them! Top notch service - thank you!!

Brad C. on

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Excellent customer service

Neil R. on

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Very friendly and great experience.

Laurie S. on

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mary c. on

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Best service ever.

James M. on

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Philip H. on

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karon k. on

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Great company, wonderful price, easy to drive truck, good on gas, just wish that the mileage rate was better, or that uhaul offer frequent user points or discounts on mileage! Other that it was awesome!

James B. on

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Tyler A. on

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jason b. on

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Excellent service, excellent equipment and excellent experience!

CHAD O. on

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Randy R. on

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RICHARD M. on

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Jason R. on

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I was called at approx. 5pm 2 nights before pick-up that I needed to travel an hour away to pick up the truck and transport. I wasted 2 hours for this. Not impressed.

markessi n. on

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Jonathan G. on

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You won't find two more helpful and friendly people to work with. It was a pleasure meeting them.

danny g. on

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The staff was very pleasant and courteous..

Kiya W. on

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Michael S. on

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Overall everything went great. I had to make a few last minute changes and they were extremely helpful to meet my needs. Would definitely recommend.

Colleen N. on

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The drop box seemed full when I put the key in there. I tried to stuff it in, but it didnt really go in all the way. I feel like I could have stuck my hand in there and grabbed it out if I wanted to.

scott d. on

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Ronald S. on

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Nick and Susan were efficient and helpful as always. Nick even resolved a minor problem with my hitch. The rental went smoothly and the equipment worked as expected. I'll definitely rent there again if the need arises.

pamela b. on

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The friendly folks at Route 17 Auto Repair were very helpful from the time we called to make a trailer reservation through to the time they hooked up our trailer for us and sent us off. Thank you very much!

Doris P. on

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The staff was extremely nice and helpful.

Betty P. on

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This location and staff is excellent. They over and beyond to help make my move as easy as possible. I thank them especially Susan.

vernalee l. on

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Nick and his wife are great and bend over backwards to help you. I HIGHLY recommend them. I told her I would say... They are killer to work with...LOL

Michael S. on

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Jeffrey C. on

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Even though this location was closed for the day, a lingering employee offered to check the vehicle in anyway. I felt this was above and beyond.

Tami C. on

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Very good service and a great price!

John S. on

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Completed self drop off and brought the key inside, no fuss. Just the way it should be.