Customer Reviews for Route 31 Bike Board and Ski

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 31 Bike Board and Ski

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Mark K. on

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Customer did not leave a comment.

cindy p. on

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Craig the owner is wonderful to do business with!

cindy p. on

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Craig the owner was excellent to deal with! I just lost my husband in march & moving back to Md.from pa. Going to rent fro m him again when I move my furniture in June !

catherine M. on

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DWANE Y. on

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The 26 footer rides very hard the suspension is way to stiff but the 17 footer is perfect

David C. on

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Fast and speedy

Ron R. on

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BETH M. on

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DWANE Y. on

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Keep up the good work

JAMES B. on

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I walked into the store and the man behind the counter asked if he could help me. I told him I was there to pick up a 15' u-haul truck I had reserved. He had me fixed up and checked out in a matter of minutes. He went over the truck with me and I was on my way.I don't believe the transaction could have gone any smoother.

KEVIN P. on

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John S. on

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Rhonda R. on

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Terry S. on

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bob s. on

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CRAIG R. on

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have more truck sizes on lot

rebecca m. on

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The owner lied about all pricing and didn't inform us of the extra charges when we reserved the uhaul. When we told him that he old is differently he calle me a filthy liar and stupid. Upon returning the uhaul at 9 the time he sated he had to be back his business wasn't open and e proceeded to over charge is.

SINDY F. on

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na

Robert S. on

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I told and showedo the rep that the seals were broken on the dolly and blankets. He said done worry I wI'll let the owner know. Sure enough I was biled for it.

Robert L. on

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Very sooth check out and fast

Cody M. on

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When I booked for my uhaul online it said it would be available at 7am, and be at another location. I had to drive further to get to this location, and I was unable to pick it up until 10, because that was when they opened. This led to having to change my original moving plans for all those willing to help me.

Gregory C. on

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Very nice

Robin S. on

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Put more gas in uhaul than was dispatched thought we would use it but we didn't and we weren't reimbursed for it. We will not use uhaul nor recommend to others for this fact .

CRAIG R. on

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None

Jill H. on

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Robert B. on

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scott t. on

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Ronald D. on

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DAVID M. on

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The owner/employee i spoke with was extremely rude when i spoke to him and very unprofessional.. as well as the fact that uhaul was way over priced i will never be using uhaul or recommend uhaul to anyone

Greg K. on

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Clean equipment, quick transactions at both checkout and return, friendly staff, and no problems whatsoever.

John M. on

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richard s. on

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bryan h. on

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Ellwood D. on

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The parking lot is too small and over crowded.

shawn w. on

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everything worked very well for the need we had

dan m. on

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Very helpful and pleasant staff!

ELLWOOD D. on

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The parking lot was extremely tight. Another customer for the primary business, not uhaul was rude. Instead of helping me I was told to call the 800 number.

dan m. on

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Casey L. on

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Great location for picking up a trailer. Very helpful staff got me in and out fast withe everything I needed.

lauren t. on

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Kimberly S. on

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This 1-877-777-1617 was not the reserved location of my original order. We had to travel fifty something miles from my reserved location, because there was no truck available for me. I had reserved this truck in advance, and scheduled my moving help around it. My entire schedule was dismantled, and I had to beg the helpers to redo their other jobs in order to accommodate me for Saturday, July 30, 2016. You all knocked $75 off the total, but I had to take that, add to it, so as to properly compensate the guys. I am asking for compensation for the drive out & back to Somerset, Pa.This extra trip used gas we had not alocated for this trip. Also, we wasted an entire day, when we could have been on our way back home to New York. Instead we were traveling at night, when if we had gotten our reserved truck, we would have made it home before it got dark. I have some health issues, and this chaos made my issues flare. We were exhausted when we finally got back home. I would like to be compensated for the extra gas we had to use, and our time. Kimberly Solomon keeport53@gmail.com (315) 516-2876

pam b. on

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PAM B. on

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victor m. on

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Amanda T. on

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I was not present at the time the trailer was returned to this location so I cannot give an honest opinion of Route 31 Board and Ski's service and quality.

Aaron F. on

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chris m. on

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They were able to help us out with short notice. Much appreciated.