Customer Reviews for Roy Sinclair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Roy Sinclair

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Janall B. on

Rating:

The truck had dirt in it. We had to sweep it out before we could load it.

KRYSTAL F. on

Rating:

Hire a new employee. I would actually like a full refund on my uhaul charges per the man at this location TOOK MY PHONE NUMBER without permission out of the system and text me hitting on me.

Trenton P. on

Rating:

The man at the location I went to was unprofessional and not helpful at all.

Eric B. on

Rating:

Customer did not leave a comment.

Sandra C. on

Rating:

The lady was disrespectful, rude and unhelpful.

Sarah C. on

Rating:

Retailer has trouble with his Uhaul app and it took more time than it should have to pick up and check out the uhaul i reserved on line. He also speaks very quietly so it was difficult to hear him.

Jose O. on

Rating:

It took over 20 minutes to process my ID and photo using the online check-in. This process could easily have been done during the reservation when I had more time, rather than when people were waiting for me. The vehicle was great and the employee at the location was great.

Taffien W. on

Rating:

Customer did not leave a comment.

Shandra W. on

Rating:

Get people who understand how to use the website so people who are trying to get on the road, don’t wait an hour and a half to pick up a trailer, and then have to make a 6 hour drive.

Feliz R. on

Rating:

I returned my Uhaul on time and got an e-mail my Uhaul not returned nobody even checked, called customer service line and they resolved it so that was good.

Chris C. on

Rating:

Customer did not leave a comment.

Keith U. on

Rating:

Customer did not leave a comment.

Hugo R. on

Rating:

Fast and easy dropoff. Convenient location right off the freeway.

donald L. on

Rating:

And I usually don't like to recommend, but in this case the rep. there at the sinclair was great in helping us do a complicated rental and giving us great advice..........

CHESTER M. on

Rating:

Customer did not leave a comment.

Anna A. on

Rating:

They were great. Very professional and quick.

Ron P. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Customer did not leave a comment.

STACI B. on

Rating:

Customer did not leave a comment.