Clean inside of Uhaul.PAUL Z.
Customer Reviews for Royal Roofing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was dirty and in poor working condition. The front tire was cupping and was not in a drivable condition.Rashidra R. W.
Customer did not leave a comment.JOSEPH W.
Customer did not leave a comment.Jonas M.
Customer did not leave a comment.JASON H.
Nice, a light, and reasonable for a day who really needs a pickup truck when you got a U-Haul for $20 a day thank youRUSSELL F.
Customer did not leave a comment.KURT B.
Customer did not leave a comment.Olivia N.
Customer did not leave a comment.Clifford K.
We ordered a furniture dolly and 12 blankets and they were not left inside the truck for our after hours Sunday pickup. Very inconvenient. Some furniture was scratched because we didn't have blankets.David J.
Hours said they would be open at 8am online but door said open at 8:30. Still at 9am no one there. Had to check it in online. Had an issue with my reservation saying I rented it local vs one way. Had to wait a long time on hold to correct the reservation drop off location.MICHAEL N.
They were nice and helpfulSALVATORE G.
Customer did not leave a comment.HUGO S.
When I arrived the rental location did not have all of my rental reservations. They only had my truck and stated I would have to go to another location to get the rest of my order.SARIKA G.
Customer did not leave a comment.EDWIN B.
Customer did not leave a comment.JEFFREY M.
Contactless Drop off was easy, however location was not open during stated business hours. Fortunately no assistance was needed.MICHELE H.
Customer did not leave a comment.CARLOS C.
Royal Roofing is an asset to Uhaul. The staff, especially David are the nicest people to work with. Absolute professionals without losing the personal touch.ADRIAN R.
Customer did not leave a comment.RICHARD S.
Customer did not leave a comment.RUSSELL M.
Customer did not leave a comment.ALLYSON O.
Make sure you check the paper before leaving with the truck. Make sure you have what the paper work say. The worker didn't come out to check they just said â€œyour getting a truck that's half fullâ€.TRACEY E.
Customer did not leave a comment.RODERICK R.
The signage and parking lot are minimal, but the location convenient.William P.
Extremely well run and friendly.David B.
Customer did not leave a comment.William G.
Was disappointed I could not pick up rental at the location I had initially selected since it was close to the apartment where I was loading furniture. It added additional miles to our allotted and should have been added. Plus pick up location very congested through no fault of their own.JOHN D.
David and Chris made the return process extremely easy. They were great!Gregory H.
One of the tire pressure was at 20 PSI. It was too low. It could be great to check their pressure before giving the equipment to a client.FRANCKEL T.
Customer did not leave a comment.OLEG Y.
This location was clean and well lit. Prior to picking up trailer i stopped by a different uhaul to check hitch height to make sure trailer would be riding level. Was told by that location i had the wrong size trailer hitch ball. I had a 2 inch ball and was told i needed a 2-5/16 ball. Went to lowes and got that size. I didnt have a wrench to change trailer ball but was helped out by a good samaritain who had the proper tools. Went next day to pick up trailer only to find out i had the right size ball to begin with. Again i had no wrench to change my ball back. The uhaul place tried to find one and came out with a busted pipe wrench. It was useless so i had to find a car repair shop and get help from them. The person helping me at pickup location was competent and did his best to help me. I would rate his performance as good. The trailer was clean but the tires had very little tread left and was a bit uncomfortable towing that particular trailer 1100 miles. I made it without any problems and the trailer towed very well. I would suggest that all uhaul locations stock a wrench to change a trailer hitch ball. I doubt i am the first person to need to swap out sizes. I also think uhaul should have different size droppers for hitch height available for rent so you can get the trailer level with tow vehicle. Uhaul is a great value when it comes to renting a trailer. I cant speak for renting a truck but would use their trailers again.Edward C.
Customer did not leave a comment.BRIAN B.
Customer did not leave a comment.Hannah H.
Customer did not leave a comment.NAVEEN KUMAR A.
Customer did not leave a comment.RONALD J.
The personnel were of tremendous help. Excellent people.ROBERT W A.
Outstanding customer service.STEVEN W.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.WESLEY B.
Very friendly and thorough instructions on little things with the truckLoren L.
Customer did not leave a comment.TREVINO H.