Everything was perfect
Joseph C
Customer Reviews for Rutlader Outpost
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
More trucks but great experience
Bud KExcellent
Ben ACustomer service was excellent. Efficient and friendly.
Tom CFirst time renting and employees were very friendly and helpful.
Phillip HDid have an issue with one of the ramp pins (that hold the ramp closed) was misaligned so I had a hard time taking it out to let the ramp down then I could not get it back in to ensure the ramp was closed. I explained the situation to the location and they apologized and made sure to note the issue.
John KI love working with RUTLADER Uhaul. They are the best!!
Traci SReally nothing. It was super easy.
Lance RI would recommend to anyone renting a uhaul there to keep track of their own mileage because I'm sure I was overcharged but can't prove it because I didn't write down mileage and and what it said myself
tammy SVery pleasant, friendly and helpful staff. Was a great experience, and I would highly recommend renting from this location.
Timothy BI usually rent a towable. This time I actually rented a full-size truck and will always do it again
Timothy DNothing they did a great job. I would definitely recommend them to all my friends.
Lisa LInformative, polite, helpful.
Tracy EI've had iffy experiences with uhaul in the past but the woman who works at this location was so friendly and down to earth and not like fake customer service friendly she was genuine and helpful.
Jamilynn LNot nothing
Ralph MVery friendly. And very cooperative with my fluctuating needs during my moving process!
Ellene WKeep up the great customer service!!
Matthew LThank you!
Daneil SI can't think of anything to improve upon. My experience with UHaul was absolutely excellent on all ends of my moving needs. Friendly, helpful staff. It is no wonder how and why UHaul has been in business for such a long time.
BOBBY YThanks for the survey!
Hyeon Mmore variety/selection of vehicles would have been nice but understandable because of the location and size.
Ryan WThis location was great when I had to extend my rental to an additional day due to unforeseen circumstances. They were also great help with backing the trailer up upon return.I highly recommend them.
gayle wIncredibly easy return.
Jonathan HThis uhaul location is always friendly and fast! They have had what I need each and every time. Wonderful owner and staff and awesome parking lot. I highly recommend.
Matt KStop charging outragous prices for one way trips
NOEL FVery friendly and courteous service.
Donna PReally nice people.
John TNothing
Gerald CInform them about cruise control. The previous truck I rented did not have it and made for a very tiring trip. This one had CC which was great...
Douglas TGreat customer service
WAYMON BQuick service and friendly.
sherry bSecond U-Haul trailer rented through Rutlader Outpost and it's been a great experience both times!
Felicia MNot a thing - Richard was extremely nice and personable and alot of help ! Talked to a couple other U haul dealers and not even close to being nice or helpful
Jami WNothing! Excellent experience and great communication!
Zachary FThe gentleman there was very friendly and helpful! Got me in and out of there super fast! I really appreciate all of his help and would refer this location to anyone! Great experience!
mandy cAwesome service! Very happy!
Felicia MRutlader picked up U-Haul was awesome
Don LTruck pulls to the right and sounds like it has a bad bearing
Marvin KVery helpful and friendly people at the Rutlader rental location, could not be better.
Steven PVery helpful, knowledgeable and friendly service.
John WVery professional and courteous service!
Harold DNothing
Skipper AGreat service!
Brenda MNo improvement needed
Monique Wno improvements - very happy!
Sherry DEverything went smoothly from pickup to drop off!
nancy cOnly complaint is that no Jack is not available to take trailer off hitch. Very heavy
Jack KWe experienced Exceptional customer service at this location. Friendly and knowledgeable about their service.
Michael WFriendly knowledgeable staff!
Scot SVery friendly, clean, helpful. Best renting experience possible.
valerie mNot a thing! Great customer service, great experience
Gina L