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elliot l
Customer Reviews for S n A Transit
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
More clear instructions for drop off
YASMINE Anoone at site really knew how to do the paper work employee had to call his mother to get things going, was charged $15.00 for safe trip or something like that was told by employee that would not be charged, but was, and another $5.00 charge for safe something as well, i requested a $20.00 refund have not heard a thing
Willie SChange location or have someone more responsible for taking care of customers. The phone line is no help because you only get a vm and no one calls you back. On the 11th of October I turned in the haul that I rented on the 11th. Yes I only had it a few hours but no one was there to check it in. So I was still billed for having it out. Totally unacceptable.
CHRISTOPHER JWas late. Unorganized and when we turned in the truck he was asleep and couldn’t be waken.
Jason Bguys were super nice and helpful. probably one of the easiest pickup experiences i’ve had! if i was on the area i’d definitely use their location again to rent a vehicle! thank you!
david lInitial assigned U-Haul key box was mixed with another and I had to use a different U-Haul on site after calling the help line. The U-Haul I was forced to use was spray painted on the driver side box truck and appeared extremely unsightly. The interior smelled like body odor however appeared serviceable.
Christopher MPull the license from return business and do not recommend it to anyone.
Emmett SWe had no issues everything was great to pick up and to leave. Thank you
Wanda OI went to drop off on sunday and the main door of business was closed so I have to return the vehicle outside of the property in the side of street where another Uhaul vehicle was already parked.
Sudip RI just spent 600.00$ for prp stem cell injections in my lower back due to having to pick up a trailer at this location and hook it try to hook up myself at the woman’s direction “go hook it up and let me know when you are through so I can come take a picture”
Jeff H