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Susan E | Overall ExperienceCustomer Reviews for Safe Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Kimberly P | Overall ExperienceBest climate controlled units in Rome.
Trent W | Overall ExperienceI never moved into the storage unit and the day after I paid I requested a refund or if nothing else a pro-rated amount to be refunded and they refused. The office manager Autumn called Mandy Cox who is the owner of the units here in Rome, GA. and even though my son has health issues as well as myself she wouldn't refund my money. I looked over every paper given to me at the time of rental and nowhere did it say they did not give refunds so if you have another option for using a storage unit I would think twice before you use. Safe Storage by U- Haul
Robin L | Overall ExperienceAutumn really has been the biggest help over the past year! Thank you so much for everything.
Javecia K | Overall ExperienceThe entire process from the initial rental procedure to the moving out process went very smoothly. Email feedback (when I was using the wrong entry code) was very quick and helpful. Would definitely rent at King St. again.
Allan B | Overall ExperienceGreat experience with the location and the staff. Highly recommend this facility.
Bryan Z | Overall ExperienceExceptional customer service from site manager. Very well informed and on top of all activities at storage facility.
Erica B | Overall ExperienceEVERY THING WENT VERY SMOOTH, DUSTY WAS VERY HELPFUL A++
Allen G | Overall Experience