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Jose V
Customer Reviews for Popeye's Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul can answer the phone faster, and be ready for anything that can interfere with reserving a uhaul. Compensate those that the company puts at an inconvenience.
Syra TI don’t believe improvement is needed at this point. Everyone was professional and directions were clear. I had no issues what so ever. I would receive services again.
Krystal FThe only thing that I want you to improve is : please try to have som pick up trucks
junior pMore vehicles
Emerson JOverall, my experience with Uhul was quick and fast. The van that was given needs a Wheel alignment.
Nadya TMechanical daily checks and much much much much more etc.
Ranford PAvailability
Thomas MThe van is not clean
Abbas SThere is nothing needed for improvement. The service was excellent
Keneson LKeep growing excellent service I will definitely use this location services
Alejandro RGood.
Lee LEverything is perfect
Christophe ODirty Van, with safety hazards
Elisaul RVery good service
Marco RNot the site's fault but it is a bit difficult to find parking when returning a van.
daisy oYes
ROBERT GThe u-haul truck wasn't ready. I waited 25 minutes for another van which was defective back doors, was severely damaged, and low tire pressure. I was charged a cleaning fee of $35 because their was dirt on the driver's side floor after. I swept out the debris from my boots but guy stated that I will be charge a fee unless I clean the mat. I should have to pay for anything because there is dirt on my boots. I should have left after he gave me the wrong keys to the second truck and had me walk a full block to find the right van. The worst experience I have had with uhaul. The outside of the vehicle was dirty as well as the inside of the vehicle (back of the truck). The owner of this uhaul has special and personal rule for their uhaul. Buyer be ware.
Yolanda Gnothing your service is great!
Harold WVery good customer service
fran oEverything was good
jacqueline fEven though it's not the location's fault, there needs to be better arrangements for parking returned vehicles.
James JGood
rakesh jMissing sparking plug.Steering shaking& brakes hard to stopping car
Akhter AThe cab was dirty it was boxes and creats and a bag tshirt
MAKIYA NGreat Experience
Denise WClean the van
Larine MNone
Luis RWorst experience
rivera gVehicle had prior damage to it and charged us for the damage unacceptable will never rent from this location again completely discouraged from renting with uhaul again
Tracy GA little cleaning
DAVID Lmy delivery was in the Bronx not in Brooklyn what they are doing is called stealing and I delivered it on Saturday and today they continue to charge me
EDER SYou Can make sure that the back of the trucks are clean for the customer. So that the furniture or whatever we are putting their remains clean and un damaged. Thank you
Carolyn GIt's a little pricey. But it did the job.😊
JULIOA CGood service, thanks
Giash HThe representative wasn’t present and had to go back three times . Later I was handed key by a 3rd party at 0935 while my booking was from 0900 for a dirty Van which windshield was covered by thick solid ice and no equipment to clean it. Fuel was low and had no direction what to do or how the fueling works as I was a first time uhaul customer. Worst experience ever and not worthwhile.
MD MNothing to improve. Guy that works there is the best. Great service! I recommend to ALL.
Phillip CThis location yes the location on Bushwich I would never recommend anyone there customer service was horrible
Makeda GI
SHARIFCHARLEMAGN SGreat location staff was very knowledgeable and professional
Audrey JI was over charged when I did everything as I was supposed to.
K SYou are excellent
Adesunnbo AHave more available return parking spaces. Tweek your software check-out and check-in procedure.
mitchell jCreate a sign with name of the company or U-Haul sign next to the rental place
EMMANUEL JThe only issue we had was no one would pick up the phone when we called, I understand this is a small operation and they were very good but They would be even better if they could somehow have someone monitor the phones, otherwise we were very happy with our truck rental
Nestor LThe behicle was good and the cost too is very affordable
Kolawole MUhaul switched my first reservation because my original location didn’t have my equipment. I arrive to the new location they gave me truck has graffiti no easy loading ramp i requested a utility dolly and furniture dolly only got a furniture dolly. Super unprofessional
Isael A