Trailer covered in snow upon pickup. Noticed a bad, balding, tire. They refuses to change. Had it blow out while towing.
James D
Customer Reviews for SML South Side
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved the truck a month in advance for spearfish but had to go to belle fouche to pick it up. Also reserved blankets and was told they didn’t have any. The truck radio didn’t work.
Jeremy CPut the UHaul sign by the door that you want customers to enter through.
mark jI looked at the first auto transport- unit had two bald tires. Transferred to the second unit where I found broken welds. Missing and loose hardware. The third auto transport was so out of balance my truck vibrated like a paint shaker at 50 mph. The excuse given was that it’s because the was no load. This is in acceptable.
RECIL WMake the Uhaul online rental program seamlessly functional rather than constantly have it log off and start over.
CARL AThe gentleman that was there that helped us is very nice! He told us where to park it and then took our keys.
Randall DSee comments above
conney tThis drop off location was very friendly and helpful.
Scott AI can't think of a thing...it was all a great experience working with Dustin!
JACK H