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Kelly F
Customer Reviews for SSC Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Get the correct email address. I'm josh ivy in texas. Wrong guy. I know how important surveys are though so I gave you perfect scores. Rock on, bitches
John IPerfect team to work with. They provided helpful recommendations!
Armando MClarity. Insurance not explained properly, wasted $15… was not informed they were closed Sunday…
Jennifer IGreat customer service.
Thomas DDoes not over self checkin . staff not the most friendly
Rick SEveryone friendly and courteous. Excellent customer service!
jose mGood service
Phillip DVery happy will rent again from here.
Joe EThe U-Haul app was confusing when trying to pick up truck.
Karyn WRetrain customer service reps. They were not knowledgeable of the equipment. They did not work very hard to resolve an issue. Thankfully, the guys at that location were very good at what they do. Because of them it is the only reason I will ever go back to U-Haul.
James CThe truck had brake issues the entire trip from AZ to CO. I am very disappointed that UHaul leased the truck in that condition. I called UHaul main number to report the issue with the truck and was told I would receive a call back from a manager and still not have heard. I will not be renting UHaul again.
terry jThe first truck we picked up had a hole in the gas tank and it was leaking gas. We exchanged it for another truck and it was fine. They should consider fencing the lot to prevent damage or theft to the trucks. I was promised a credit for the money spent to put gas in the first truck but my final bill was not adjusted.
alison vJust want to say that the young man that assisted me in this rental was helpful and courteous. He explained everything that I needed to be aware of and made the process very easy.
Gary DI was not able to use the app to see my reservation. I was successful loging in with my email and phone number, but no reservation was present while I had the truck in my posession.
Bradley CGot the trailer hitched and on my way quickly. When I returned the trailer, it was checked in and un-hitched even faster.
Shirley AVery nice staff and helpful, for not being a “Uhaul” place and being a mechanic shop. We really value them and definitely would come back to this exact location!
Ricky Sonline checkout process is terrible
Tim HTruck was ready and clean when I got there.
Jason AMake sure appliance dolly loaded before I arrive and before I depart
Donald ACustomer service was bad
Annette GFriendly and attentive service.
David GNothing it was easy and quick to reserve a truck
Michael GVery friendly and helpful staff Thanks to you All!
Shawn SThe gentleman that helped me was friendly, professional and very knowledgeable.
david gGood customer service and easy to rent.
Harry WWhen I turned the truck in, the gas gage was exactly where it had been when I had left with the truck from Baldwin Park California. The worker, where I left the truck did not come out and look at the truck when I turned in the key. I was charged for not having left the gage showing the same gas level. I am not pleased.
Bob PThe employee was very friendly. I discussed with him that the A/C wasn't working he advised me he would make notes in my reservation and I should call the 800 number.
Alan HEasy to deal with and very helpful everything u haul
Randy HSAFETY.. The right rearview/Sideview mirror is broken it swings all the way outward. Had to make 2 stops on the freeway to adjust it before I realized it does not stay on place. Please please fix before giving it to another customer who may get into an accident. Thann you
Betha OI reserved at a location near my home. 2 days before needing the truck uhaul called me and switched the pickup/drop-off to a different location then charged me for the extra mileage from the change they caused. I've always used uhaul and have always paid under $100 except this time. Also I returned the truck with a half a tank like I picked it up in and now they are saying they had to add gas? If you look at my previous records I have never had either of these issues
Stephenie LI feel that I delivered the trailer wear you needed it, and not the closest return to my house. I live within 6 miles of 5 uhaul drop off locations. Uhaul had me drop off in Gilbert az 21 miles from my house! If I’m going to deliver trailers for you pay me for it! They said they would have me drop it at closest location, not true.
KEVIN MSSC is open 24/7 for self drop off. The staff is very helpful and friendly. I would highly recommend SSC for truck and trailer rental and drop off.
Ralph GTook my keys and walked away to other business without offering one and or stating it would be emailed which I eventually got 6 hrs later
Paul BGreat experience.
PAUL MNothing to improve upon. Easy peasy.
Richard GOff hour drop off I got a bit confused for a minute because the key drop off said the auto repair name and didn't have U-Haul on the Box. Sign on the building did have U-Haul sign on the upper corner of the building but it would be nice just to have U-Haul on the Key Drop off box
Scott RGreat service, easy reserve, pick up, and check out. Highly recommended!
vicky aNot good customer service, would not give me my detailed receipt, the workers should smile and greet customers
Dana C