It was perfect for us. Customer service was amazing and very professional. Had a great moving experience with this team
Donald Harsen
Customer Reviews for STEINMAN AUTO SERVICE
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing against the location at all, but truck’s air did not work, also the mirrors were really shaky while driving then once we got to our new house, I had to get out and adjust the mirrors because they were so loose.
Donovan SeversonNothing!
Terry SteffeyUpon arrival I wasn’t sure if it was a Uhaul drop off but once I confirmed the employees were very polite and helpful.
Rain KellyDriveway needs repairs. Customer service was excellent. Was in touch with them several times during the 3 month rental and always very customer oriented with our changes of the rental
Robert HunterStaff was helpful but difficult to locate at the business.
Jesse KnoblockThe pickup location was chosen by Uhaul and was a bit further than I normally would use but that is not the fault of the dealer
Kirt CroutcherThey were great. They helped hook up the trailer and made sure all our lights were working. I also asked them to fill a low tire, they did one better and checked and filled all 4 tires for me. They were very friendly and helpful.
Kim StoosYhe location is fine it's ripping me off on a toll i told you I already paid. I will be contesting the charge with my credit card
Phillip CunitzWas charged for moving blankets but none were in the truck
James ClarkVery pleasant and helpful owner of the shop where this uhaul was located. Would definitely recommend going through this place again.
Jacob ZollerI see no need for improvement. My experiences have run smoothly.
Cari JohnsonI used the app to rent a vehicle which I used before for a diferent location and had NO problems. Van was backed in 1 ft from a fence with weeds 3ft high. Uhaul CS service kept telling me the lock box was on the back of the van...it was NOT. After being transferred to another CS rep, the lock box was eventually found on the building. The one for the vehicle I rented was about 2 feet above my head ( I'm 5'6") and I had to enter a code from an upside down pad lock at the top of the box. Very awkward position. There was NO decent place to park my car. Lot was gravel with weeds. Van was dirty and had used chewing gum stuck to the dash...also stunk. Horrible experience !
MARY WISNEWSKINothing I can think of. John and his employees are courteous and professional and very friendly. I will rent from no other UHaul around here.
cary coplonIt was a little difficult to locate and set way back, but it worked out fine.
Jonathan PriestNice everything
Yesania QuinonesThe owner was very cordial and extremely helpful. I will rent from this location again, for sure!
Richard Duecker