Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy up front was SUPER friendly! Would definitely recommend going here!
Wesley M
Rating:
5.0
Owner was attentive, and met me at the truck, ready to check it in.
Benjamin J
Rating:
5.0
Customer did not leave a comment.
Joan H
Rating:
5.0
Customer did not leave a comment.
Robert I
Rating:
5.0
Customer did not leave a comment.
Casey L
Rating:
5.0
Very friendly and understanding gentleman who helped us unhook the trailer. Thank you for your help kind sir!!!!!
Misty H
Rating:
5.0
Say Storage was great and recommend them to everyone
Brian R
Rating:
3.0
Customer did not leave a comment.
Frank B
Rating:
5.0
Excellent professional service - no need to improve on this
Gregg R
Rating:
5.0
Again, the person that received my trailer, Gary, was incredibly helpful. He removed the trailer and took care of it all, I offered to help but he went the extra mile and took care of it. Thank you again!
Richard H
Rating:
3.0
The drop off was easy. I do with there was more instruction on where specifically to leave the trailer.
Neil R
Rating:
4.0
Customer did not leave a comment.
Dale B
Rating:
5.0
Customer did not leave a comment.
gary w
Rating:
1.0
I had to wait 3 hours to pick up my truck and go through a million steps over and over and over again
David B
Rating:
5.0
Customer did not leave a comment.
jarrod c
Rating:
5.0
Customer did not leave a comment.
WILLIAM L
Rating:
5.0
Customer did not leave a comment.
ALICIA S
Rating:
1.0
Horrible experience
Told he was going to charge us after getting a day free from Uhaul and he said we couldn’t drop off truck there unless he charged us for another day.
Shannon R
Rating:
4.0
Customer did not leave a comment.
Kyle A
Rating:
5.0
Customer did not leave a comment.
linda w
Rating:
5.0
Customer did not leave a comment.
Mark E
Rating:
5.0
Customer did not leave a comment.
Conner N
Rating:
5.0
Customer did not leave a comment.
Christopher A
Rating:
5.0
Customer did not leave a comment.
Robert C
Rating:
5.0
Gary & Ashley were over the top phenomenal. Ashley gave me wonderful & correct advise about getting to SYS STORAGE on foot bc I had to leave the car nearby. Gary has been one of the coolest people I've met in Utah in 20 years. Before I even left the lot with the 10 ft Uhaul I rented I told him...I've already gotten my money's worth just talking with you!! It's also a beautiful peaceful location! Best experience ever!
Susan S
Rating:
5.0
Customer did not leave a comment.
Daryle S
Rating:
3.0
Customer did not leave a comment.
Caroline B
Rating:
5.0
The staff was very friendly and helpful.
Edward N
Rating:
5.0
Customer did not leave a comment.
Luke W
Rating:
5.0
Loved being able to pick up the moving truck any time. It was easy to navigate the system of 24/7 pickup!!
John F
Rating:
5.0
The attendant at SYS was very friendly and helpful. He also made sure that I got a good price on the Uhaul by changing it from one way to in town.
Bryce F
Rating:
5.0
Customer did not leave a comment.
MELIAME S
Rating:
5.0
Customer did not leave a comment.
J B
Rating:
4.0
Customer did not leave a comment.
Macey B
Rating:
4.0
He got me out with the trailer really fast and explained everything that I needed to know. It went really well.
Joseph M
Rating:
5.0
Customer did not leave a comment.
vickie b
Rating:
5.0
Very happy employee and helpful!
Eduardo A
Rating:
5.0
Customer did not leave a comment.
Daniel H
Rating:
3.0
I was supposed to pick up the vehicle in Bountiful and was pushed to Layton which meant I had to pick up in Layton, drive to Bountiful and drive back to Clearfield. Not only was that a huge inconvenience but traffic was bad so we almost didn't make it before they closed. The guy assisting us made it sound like he was doing us a huge favor because he was about to close the office and overall was not customer friendly.
Also cost me way more than it was worth considering I had to drive to Layton when I live in Bountiful and then after driving back to Bountiful had to go to Clearfield. Traffic alone added hours to my day.
Overall not happy with the experience.
JAYSON A
Rating:
5.0
Customer did not leave a comment.
Jacque V
Rating:
5.0
Customer did not leave a comment.
Stefan V
Rating:
5.0
Customer did not leave a comment.
Bryan B
Rating:
5.0
Customer did not leave a comment.
christine t
Rating:
5.0
Customer did not leave a comment.
Doug W
Rating:
5.0
Customer did not leave a comment.
Paula P
Rating:
5.0
Customer did not leave a comment.
Mitchell H
Rating:
5.0
They were very helpful and kind. I would definitely use this location again.
Jan M
Rating:
5.0
Everything went great. Thank you
steve h
Rating:
3.0
Customer did not leave a comment.
Ramona G
Rating:
5.0
I was over charged by $20
Clayton L
Rating:
4.0
Fill the tank.
Mark H
Rating:
4.0
Customer did not leave a comment.
Jennifer L
Rating:
5.0
Customer did not leave a comment.
Brock P
Rating:
3.0
Customer did not leave a comment.
Owen S
Rating:
1.0
The man who was working there was not pleased we showed up like we interrupted his day. He complained that he was not notified a truck was coming then confirmed we were at the right location. He didn't know how to read the gage. We were right at 1/4 tank as our contract required but he kept telling us it read 1/8 so we left bought $20 in gas and returned then he said we were well over the required 1/4 in fact we were at 1/2 a tank. He complained about the way uhaul did business and how he had to deal with
all the customers. The young female receptionist was doing her best to help us. The pick up location was great, very helpful professional and great to work with. I would be reluctant to deal with uhaul at the return location. We spent over $800 and were not even thanked for our business.
Karen T
Rating:
5.0
Nothing
Michelle M
Rating:
5.0
Customer did not leave a comment.
Shawn B
Rating:
5.0
Customer did not leave a comment.
Nate G
Rating:
5.0
Customer did not leave a comment.
Nanci D
Rating:
5.0
Customer did not leave a comment.
Lorrie A
Rating:
5.0
Every thing worked very well. Thank You
diana M
Rating:
4.0
customer service was great!
Jon P
Rating:
5.0
Customer did not leave a comment.
Don C
Rating:
5.0
Thanks for the friendly customer service.
Timothy R
Rating:
5.0
Customer did not leave a comment.
Lee W
Rating:
5.0
The guy was awesome. I paid and hooked up to the trailer quick. He made the hole process very simple.
Cj B
Rating:
5.0
Customer did not leave a comment.
kevin d
Rating:
4.0
Customer did not leave a comment.
MARK H
Rating:
4.0
Customer did not leave a comment.
Sean A
Rating:
5.0
Great experience!! Loved it!
Abby h
Rating:
5.0
Customer did not leave a comment.
Sharon D
Rating:
5.0
Customer did not leave a comment.
Anthony F
Rating:
5.0
Customer did not leave a comment.
brandi s
Rating:
4.0
Customer did not leave a comment.
Brett S
Rating:
5.0
Very friendly and helpful staff
Shawn B
Rating:
5.0
Customer did not leave a comment.
Ron S
Rating:
5.0
Customer did not leave a comment.
Curtis F
Rating:
5.0
Customer did not leave a comment.
JULIE K
Rating:
5.0
Customer did not leave a comment.
Dennis W
Rating:
5.0
Gary is an asset to your company! Extremely helpful and knowledgeable as well. Truly a pleasure to interact with during our stressful time.
Patrick C
Rating:
5.0
Customer did not leave a comment.
carl w
Rating:
4.0
Customer did not leave a comment.
Jeanne C
Rating:
5.0
Uhaul locations were great. Uhaul 800 number was trash
