Customer Reviews for Sabal Palm Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sabal Palm Self Storage

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Jeffrey L. on

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This was a pretty horrid experience overall with all of the problems we had with this transaction I don’t know if we would ever use or recommend uhaul ever again

Sherrie S. on

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Very clean facility and unit. Ryan was helpful and friendly. I would highly recommend.

Maurice T. on

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Original rental location did not have my rental. Operators refused to assist, and told me to call them myself. Second location: Operator was closing doors at 10am, and was very irate that I was there asking to pick up my reservation. Truck had used blankets in back, and not been swept.

Richard C. on

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Tell your U-Haul guy to stop ripping people off. States the truck was dirty. Bull-shit, we cleaned it and swept it & the cab was immaculate. Rip Off Artists.

TIM T. on

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RICHARD E. on

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JUDY R. on

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Very good facility.

THOMAS S. on

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The facility and the staff were excellent.

NORMAGEAN P. on

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Very friendly and nice. Very helpful and understanding when needed help with anything.

SUEANN J. on

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No problems nothing ever damaged even through 2 hurricanes. Would highly recommend to anyone needing storage

Lacy O. on

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Sabal Palm was amazing in accommodating us. U-Haul however really dropped the ball. I made a reservation on a Saturday for the next Monday and even went thru the express checkout. Upon arrival at the location I was told they didn’t have the car carry along I had requested and that it was up to me to find another. I HAD RESERVATIONS. This will be the last time uhaul gets my business.

carlos U. on

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The persons are good

ROBERT G. on

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We had to pick up the uhaul at 8am. The office was closed and when we found a worker, they didn't know there was a reservation for that day. We ordered 2 hand trucks and 1 utility hand truck but he only had 1 of the 3 needed

DAVID D. on

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Good person that works here! Always return your phone calls, ASAP: Sabal Palm Self Storage 14040 Hwy 441 N Okeechobee, FL 34972

Dawn Marie M. on

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Damaged truck. No one at location for 1 hour.

Jennifer B. on

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tim W. on

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yolanda O. on

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Place is supposed to be closed on our pick up date but he very kindly arranged a truck for us despite this and was very helpful, which we appreciated much. Only thing is that it is kind of far from town.

OTIS A. on

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David W. on

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CHRISTIE J. on

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I know it was Sunday but he was there and kinda rude.

MIKE S. on

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RICHARD C. on

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Super friendly & helpful. Great fast service. Give this person "a raise". Great Service

RICHARD C. on

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Can't improve anything. The "Rep" there was Ryan, "Give this guy a raise". He deserves it. Very knowledgeable, informative, friendly and exceptional service! Richie Confort - Vero Beach

Scott L. on

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customer was good the trailer looked like crap.

RICHARD C. on

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You can't improve on perfection. Tell those guys to keep doing what they're doing. Excellent Customer Service!

LAURINDA G. on

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richard Y. on

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You can replace the general manager in the fort pierce uhaul! As a US Marine to be called a fucking asshole by a GM is absolutely unacceptable. I filed a complaint against this location and NEVER even received a phone call from uhaul! I have been a loyal customer for 20 years and will NEVER USE OR REFER ANYONE EVER AGAIN!

Tony C. on

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joel A. on

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HANK S. on

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Roy R. on

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JOHN M. on

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Great Service

Charlee D. on

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We were told we would have a free months rental for storage upon returning trailer but we were denied and told we would have to go to a facility in another county. When I returned the trailer there was noboidy at the facility even though it was within business hours. They left a ote telling people to frop keys in the box and leave equipment there. I was charged for an extra day because they did not check the trailer in until they returned to the facility. The whole experience was awful.

RAYMOND D. on

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nothing

tamara C. on

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RONALD S. on

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FRANK R. on

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ALLISON M. on

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This facility did all it could to accommodate my move. Unfortunatly the previous person who rented my truck hauled hogs in it. The truck smelled awful. It was the only truck and I know Matt did all he could. I took it home and mopped it out and tried to remove the odor of hog poo for several hours so that my furniture would not smell. My understanding is that the previous customer had been charged $75 clean up fee. Customer support was very helpful since this site was 20+ miles further than where I had originally scheduled pick up.

Shannon M. on

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No one at the location I called the number and the man said he would check it in when he returns just drop it by the tree. I said I didn't know how to get the hitch off my truck and he said just unhook the chain and lights and turn the knob lift and drop it. oh well I figured it out and left the trailer there and never received a call back to let me know he had checked it in and all was fine for all I know someone stole it. poor customer service at both sights and not helpful.

REGINA P. on

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robert E. on

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They were very flexible and willing to accommodate my needs.

SHEILA T. on

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When picked up truck it was a quart low on oil. .was not given the option to provide insurance and was billed for insurance thru uhaul...front end bounced the whole trip as if front end not balanced.

WANDA H. on

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5 stars

Eric R. on

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shena N. on

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Overall great. Rented a trailer for 5 days. Got paid $50 because first place want able to rent me one. That's pretty great. Trailer was a little dirty but other then that no complaints.. :)

Ann S. on

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Manager Mike is great !!!!!

DEZERAY P. on

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Very kind and polite pleasure to work with

GINA T. on

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Convenient pickup/drop-off location from my house. Rates were very reasonable! The whole rental process went very smoothly from this location.

CHARLES M. on

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I have used this location a couple times, will continue to use it.

DARCEE S. on

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Mike at Sabal Palm Self Storage in Okeechobee was the so helpful and took all the stress of a moving truck right out of it whith his good attitude and great customer service I would recommend sable palms to any one

CHARLES M. on

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I was very happy with the service and personnel, don't change a thing!

TAMARA T. on

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I can't think of anything more Mike can do to make the experience any better. He is awesome. All Uhaul employees ought to be trained by him.

Gracie M. on

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Bruce B. on

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CHERYL P. on

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TOMAS D. on

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Greg F. on

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Greg F. on

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LISA C. on

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Barbara F. on

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Manager was Professional, polite and very helpful.

AMBER L. on

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DAVID R LAVERN B. on

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TAMARA T. on

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I would find it hard to improve on perfection. The staff was extremely pleasant and helpful.

ANGEL G. on

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WILLIAM M. on

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KRISTI R. on

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I would not recommend the location in Moore Haven, FL - the original location for pick-up, as they were rude and unprofessional with business hours that were not updated.

GERALD A. on

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DAVID G. on

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JOHN S. on

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SHANNON C. on

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MICHAEL F. on

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JOHNNIE R. on

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MARK T. on

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BETTY B. on

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ORESHA L. on

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mike and thelma were very helpful who work at sabal palm self storage i would very much recomend them