Customer Reviews for Safe Ship

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe Ship

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daanish k. on

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24 hour drop off the parking wasn't convenient for a 20 foot truck parking.

Jorge G. on

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Orlando D. on

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At this moment nothing.I am very please for your service.Thank you

Abraham S. on

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LUIS M. on

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Antonio A. on

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Excellent service, the gentleman who dealt we me was great. The minute I arrived and mentioned that I had a reservation, he addressed me by my name. Explained the process, once the documentation was finalized he met me outside and assisted me with the hitching of te trailer as well as checking the trailer lights, tires, and condition of the trailer. Excellent service this time and in the past.

NELLY S. on

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Mauricio D. on

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Arniel D. on

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JESUS M. on

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Omar G. on

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Although I requested a 4x8, the 5x8 worked out. Next time I will travel further for the 4x8 (personal choice for the prius) but it worked out. People at pick up location were great.

Jackie M. on

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LEONEL G. on

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robert v. on

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Carlos M. on

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Very professional and caring. He offered us all what we needed. Very polite and honest. I think this is the only uhaul provider that actually made me feel confortable.

HENRY L. on

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RODRIGO V. on

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ROYLAN A. on

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Good

CARLOS G. on

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David G. on

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It wasn't clear that the drop off was behind the business in a strip mall. It would have been easier to find with additional information

EDUARDO L. on

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It was fast and convenient. Excellent!

ALESEY F. on

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Excellent, everything is very nice at this location. Excellent customer service.

Catherine S. on

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I think it would be helpful to explain the function of the extra buttons on the Uhaul. Maybe have a key on the invoice or key chain.

EDDY A. on

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Oscar F. on

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Very friendly and helpful. Would recommend.

ROBERT T. on

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MANUEL V. on

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russel v. on

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Excellent, very professional

Wayne A. on

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gregory c. on

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RICARDO C. on

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YOANDY B. on

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CHRIS A. on

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WILLMAR Y. on

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Fernando G. on

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Owner is very friendly and service oriented. Have used this location several. Never had a problem or misunderstanding.

JEAN C. on

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The gentleman was extremely nice

Mauricio K. on

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judith m. on

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Great costumer service at location!

Crystal R. on

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Parking the trailer was a little tight, but that was just the nature of the location. Diego was extremely helpful, friendly, and professional. I would recommend this location to anyone needing to rent or return equipment.

ERNESTO Z. on

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Ruben G. on

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Ricardo G. on

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ANGELO G. on

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excellent, manager fantastic, very polite

VERNON S. on

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JOHANA A. on

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Very helpful people, well cleaned and safe and inviting.

mARCO N. on

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Excellent service Good attention Fast service

JEFFREY L. on

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Nothing it was perfect.

DANIELLE R. on

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NICOLE R. on

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The employee who attended me was extremely nice and knowledgable.

JUAN M. on

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Have window signs with instructions for Sunday drop-offs.

CARLOS M. on

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Diego at Safe Ship was great and very helpful

JORGE V. on

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Thank you, very convenient location.

ASDRUBAL F. on

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Excellent

Jose G. on

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Alex D. on

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WAYNE L. on

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NELSON R. on

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Sergio B. on

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You are doing great !

LUIS P. on

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ANDRES R. on

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Very nice personnel who worked in an efficient manner.

ROBIN L. on

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William H. on

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DAVID P. on

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YONDIEL M. on

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MITCHEL H. on

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This is not the fault of this store, but I was told by the travel coordinator that the $30 cost to rent a truck was the same whether I picked up and dropped off at the same location or if I dropped off at a different location, only to find that the cost was $99 to do this. I called to complain and they said there was no supervisor I could talk to and that they sent an email for a manager to contact me but he never did.

ARARAMIS JOSUE R. on

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The gentlemen who helped me is very professional and friendly, I will rent another truck next month

Rubert G. on

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JUAN C B. on

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This location was really convenient for me because it allowed me to drop off the truck at night after store hours.

ALDO G. on

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happy customer

LUZ PATRICIA N. on

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JACQUELYNN L. on

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ANGEL P. on

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extremely professional, courteous, and expedient service.

CARLOS P. on

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MARIBEL A. on

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Excellent service.

VIRGILI F. on

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Excellent

Christopher L. on

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Nothing great job

Heriberto O. on

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BRANDON M. on

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JESUS V. on

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Good experience. - thank you

ruben u. on

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Excellent service

LEONARDO T. on

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OLGA L. on

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Excellent

antonio d. on

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GABRIEL R. on

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Do a walk around to the product. Check lights / tires and damage as to not get blamed for existing damage.

MELBA S. on

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ESTEBAN H. on

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E l señor que me atendió ,es amable ,conoce su trabajo ,y se preocupa por el cliente .gracias.

MARIA V. on

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the truck we used didn't have a ramp which extends from the back,, but everything else was perfect. thanks!

LUIS V. on

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GLEN B. on

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An excellent business friendly mild mannered agent. He handled the entire transaction well. Regards, Glen Beneby

JUAN C. on

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Tony A. on

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I was very pleased to find out that I had a U-haul rentals facility so close to my home. The service was excellent both on the phone, and in person. I hope this facility is successful, since I hope to be utilizing their rental service in the future.

Alain H. on

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exelent service

DAVID A. on

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Great service will be returning for more business

CARLOS M. on

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CECILIA N. on

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if fine the way it is

ORLANDO A D. on

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Customer did not leave a comment.